Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Titan has an easy site to navigate and checkout. Very fast shipping and quality products.”

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Posted 2 years ago

“Thanks…,..:.”

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Posted 2 years ago

“awesome job”

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Posted 2 years ago

“We absolutely love this fire pit!! Only suggestion is it could use a few more holes in the bottom for drainage.”

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Posted 2 years ago

“These guys are awesome. The grilling gear I ordered is SOLID; has good weight but not too much. Shipping was FAST; arrived in time for a big party. Will order again.”

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Posted 2 years ago

“Very well made product again!”

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Posted 2 years ago

“Fast shipping great price”

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Posted 2 years ago

“Ordering was easy and shipping was very quick.”

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Posted 2 years ago

“I’ve not been disappointed! Things I have ordered have been well made and in perfect condition. The only thing that was annoying was the plastic wrap on each of the fire pit components. It was very difficult to remove. FedEx on the other hand was not perfect in that their delivery dates are always delayed for some reason. Also there was some minimal damage to the foot of the fire pit where the box had a small hole in it. However we decided it was something we could live with.”

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Posted 2 years ago

“Good chairs and fast shipping Thanks”

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Posted 2 years ago

“Quality, quick delivery and overall satisfaction”

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Posted 2 years ago

“I’m very happy with the product . Everything is great from the day I bought On time delivery etc”

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Posted 2 years ago

“Awesome deal”

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Posted 2 years ago

“Great product and a great team to work with, from sales to customer service, all questions and concerns were answered in a timely and transparent manner, they are worth all 5 stars of this rating.”

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Posted 2 years ago

“Light Speed Shipping!”

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Posted 2 years ago

“Fast delivery, arrived in good shape, best price online, assembly instructions need to be followed closely.”

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Posted 2 years ago

“This was a easy buy transaction on-line. Delivered within a week. Nice product. Thanks.”

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Posted 2 years ago

“Fast delivery easy set up pleased with TITAN GREAT OUTDOORS”

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Posted 2 years ago

“Just received it and unpackaged looks great. Excited to use it.”

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Posted 2 years ago

“Everything went fine. Product was tracked from start to finish and it arrived as they stated. Happy with the product.”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews