Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,885 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

Write Your review

Tell us how Ash & Ember made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It works great. Wish it had shorter legs, but still provides warmth.”

Helpful Report

Posted 3 years ago

“Purchased the 60” fire poker and it was built well it Works good the 60” length was perfect for my 4ft outdoor fire pit”

Helpful Report

Posted 3 years ago

“Amazing experience! Order arrived early. I will definitely order again!”

Helpful Report

Posted 3 years ago

“pleasant no hassle rexperience.”

Helpful Report

Posted 3 years ago

“Super product - we needed and adjustable firepit grate that also swiveled out of the way (as needed). Titan Great Outdoors had the exact product we needed AND at a reasonable price. ONLY concern is the condition of the box when it arrived. Lots of ripped cardboard. NOTHING was missing though, so it all ended wonderfully. I have 2 other family members who now want the same grate! SUPER JOB, Titan!”

Helpful Report

Posted 3 years ago

“Very sturdily built. Only two fires so far but looks to be working great.”

Helpful Report

Posted 3 years ago

“The chairs appear solid.”

Helpful Report

Posted 3 years ago

“Product is well made, and it is nice looking. Quality seems good. We have not used it yet though.”

Helpful Report

Posted 3 years ago

“Ramps came only a few days after ordering. Seem to work well after using it to load my snowblower.”

Helpful Report

Posted 3 years ago

“Quick shipment. Great service.”

Helpful Report

Posted 3 years ago

“Awesome grill, heavy duty but portable. Exactly what I was looking for. Perfect fit on Weber 22” charcoal grill.”

Helpful Report

Posted 3 years ago

“I am so grateful for your Professionalism of getting our grill to Us.Thanks”

Helpful Report

Posted 3 years ago

“I have purchased various products from Titan outdoors over the past several months and have been more than pleased with every thing I have purchased from them. The products that I have purchased are amazing and the shipping is fast. Titan outdoors is the best place that I have found to get my outdoor needs.”

Helpful Report

Posted 3 years ago

“Great service, arrived earlier than expected. Product was amazing, I had been looking for a way to make my outdoor fire pit more seasonable to people who don’t like the cold and the heat deflector worked perfectly.”

Helpful Report

Posted 3 years ago

“The product that we ordered, a fireplace heat plate and wood holder, arrived very quickly and was exactly what we were hoping to receive.”

Helpful Report

Posted 3 years ago

“ordering process was simple and the product was delivered quickly.”

Helpful Report

Posted 3 years ago

“Heavy duty grill griddle and fire pit grate ready for spring. Thanks so much”

Helpful Report

Posted 3 years ago

“Unfortunately there was a mishap in shipping and as I had ordered the item as a Christmas gift I opted for return and credit for the item. It was all handled in a good and timely manner. I would order from this company again.”

Helpful Report

Posted 3 years ago

“Fast delivery, just like the picture, will last for many hunting seasons”

Helpful Report

Posted 3 years ago

“Fabulous well made product. Used as a base for Chiminea. Great packaging. Prompt delivery.”

Helpful Report

Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,885 reviews