Ashland Leather Reviews

Name: Ashland Leather
Rating: 4.91

4.9 Rating 4,518 Reviews

98 %

of reviewers recommend Ashland Leather

4.9

Based on 4,518 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ashland Leather:

Handcrafted leather goods from the finest leather in the world. 100% made in Chicago.

Visit Website

Email:

phil@ashlandleather.com

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Ashland Leather 5 star review on 14th May 2024

427

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“4/5 really good wallet overall but the edges are slightly misaligned”

Helpful Report

“It was a very nice wallet. I wish it was a little larger by a few millimeters.”

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“It was a custom-made Fat Herbie. The stitches are loose in one area. And, although the top shell is very nice, it is different from the one offered originally, so I was a bit disappointed.”

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“Every product was absolutely lovely! The one slight issue, which isn’t really an issue just more attention to detail, is that the belt had slightly poor finishing toward the edge where it meets the buckle. The leather seems to haven’t been cut properly so there’s some excess strands sticking out. Other than that, I love how comfortable it is!”

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“Great company, love their Youtube Videos. Products looks to be top notch. Only reason for 4 stars is because I have sent an inquiry email to them which was never replied to. I've also initially received an invalid tracking # which was corrected a few days later. But on the flip side, they did reach out to me to ask which carrier I would like to use for shipping as different carriers have pros and cons. That was a nice touch. International shipping is a bit pricy at $40. But overall, I recommend Ashland leather.”

Helpful Report

Hi Linq. Thanks for taking the time to leave an honest review. Sorry that we didn't get back to your email. If you still need help you can reach me at phil@ashlandleather.com

“I received the replacement wallet. Thank you! The stitching is way better this time. Even the leather looks more beautiful, which matches the photos on your website, compared with the previous wallet shipped to me. Were these wallets made from the same workshop in the U.S.? or other countries? In case the stitches unravel in the future, which I hope not, can I send it back to Ashland for fixing? I shipped the previous wallet back to you today with the label you provided. USPS tracking number 9400111202540473237223. Again, thank you for the excellent customer service.”

Helpful Report

Glad to hear it the replacement was well received. Everything we make is crafted in Chicago. If you ever have any issues we will repair or replace the wallet for free. Just email me if you need anything! Phil@ashlandleather.com

“After I recieved my wallet, I noticed a small slice in the leather, I hope it does not worsen over time. Overall, great wallet.”

Helpful Report

Hi Mike! Glad you left a review. Thanks for taking the time. There should not be a slice in the leather and I'd love to help fix that for you. Would you please send me a photo of the slice? My email is phil@ashlandleather.com

“I ordered 2 products initialy. First is a passport case in dublin. Completely love it. The second was a Johnny in "Thick" Natural CXL. I didn't really want something thick but I did want the natural CXL, so I took a chance. Boy is it thick! In fairness, your description said so, but it would have been helpful to see a compare picture or a YouTube. I probably wouldn't have ordered. My Johnny in papaya just showed up and my butt now thanks you.”

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“Great stuff. A little pricey, but hopefully long lasting.”

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“I ordered 2 belts during the YouTube Friday night deal on irregular belts. I have to say slabs is fantastic, Phil is great but by my fault, I ordered the wrong size. (Make sure to measure your old belt!). The belts cannot be returned but Phil did check on me to see if he could punch another hooker to make it fit. The products are great quality, service is great. Hopefully I can afford one of the Tony the ant wallets in the future”

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“Perfect quality as usual, this is my 3rd Ashland wallet and 1st belt for my jeans. But this time I am not so satisfy with the delivery, everything went fine after Phil got involved.”

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“Phil, I ordered Tall Herbie and want to use it as a Travel Wallet. Saw your video on new passport holder and think maybe we can combine passport holder and tall herbie together as a Hybrid or Deluxe Travel Wallet. Use passport holder (6"x4") as a base, On inside, add additional card/pen slots on the right side. Now have total of 6 (4 card, 2 pen) slots plus 2 hidden slots for passport and travel docs. As for outside, add additional cash slot, just like Tall Herbie, can hold foreign currencies.”

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“great leather, but the screw post loosens on its own.”

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“Belt is good, a bit softer than expected but definitely feels good quality”

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“Super soft leather- no need for a break in period.”

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“The Caponee is great. The leather is fantastic, looks great, smells amazing. The customer service was fantastic too. They reached out to me immediately after the order to talk about shipping options giving me a few options. My one complaint is the capacity amd functionality for cards I have 5 cards and 6 will be a tight fit. I'm sure the capacity will increase with use. It's a money clip though so ... ya know... I don't expect a lot of capacity/functionality for cards. I did get a competitors money clip wallet with a pull tab magnet system. I do like it better in terms of functionality, but nothing beats the Capone for the quality of leather and looks.”

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“Great product. Didn’t think I’d like the one shot card holder as much but it’s great!”

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“Feels nice. Just got it, so looking forward to enjoy it and see it’s durability”

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“Would have purchased much more product if it had been available, so not excellent.”

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“Delivery was prompt, the leather was nice and the holder was well made. The only down side was the metallic money clip on the holder, not as sturdy as expected and it doesn’t hold much. Overall, a pleasant experience shopping from Ashland and will be purchasing more.”

Helpful Report

Ashland Leather is rated 4.9 based on 4,518 reviews