Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

askderm Reviews

4.6 Rating 857 Reviews

90 %

of reviewers recommend askderm

Company Reviews

4.6

Based on 857 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

Write Your review

Tell us how askderm made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

askderm 5 star review on 6th July 2022

askderm 5 star review on 14th January 2021

askderm 4 star review on 28th June 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The boxes are elegantly wrapped every time. They are always shipped out expediently and received on time.”

“The agent response very professional and on time and let me know what was going on am please with her response”

“The facial cleanser arrived in a timely manner and was well packaged.”

“They shipped me the wrong item and are not getting back to me so I can return it. My first…and probably last…time I’ll order anything from them.”

“I still haven't gotten my order and tracking hasn't been updated since July 20th. It still says "package acceptance pending." I have order from Askderm before and I have ordered this product before so I expect everything will be fine....once my order arrives. It's always frustrating when you have to wait a long time to receive an order and even more frustrating when tracking doesn't show movement.”

“Fast shipping great price.”

“The items come to the pickup point as soon as possible.”

“Love the product, DCL vitamin c Scape serum! Been using for years and years.”

“I have bought at this store several times. Also came across warranty service.”

“Very pleased. Does what it claimed”

“Love it. Jeep tires got so clean and look so fresh now!”

askderm 5 star review on 6th July 2022

“It was very fast from I made the purchase to I received the products. Also they were very nicely packed. Thank you so much!!”

“Everything is great and on time! Thank you!!!”

“Quickly contacted, shipped quickly, the product is good ...”

“Incredible pill”

“I appreciate the good packaging of product so it doesn't leak. The free samples are great too!”

“Customer service was exceptional especially Kelly.”

“Todo fue satisfactorio, rápido y de alta calidad.”

“My products came in a timely manner and the delivery was flawless. Thank you askderm!”

“I always get great service with askderm. I miss being able to place my order with an associate but the online experience was great. Thank you for always being there for me!”

«
1
...
2
3
4
5
6
»

askderm is rated 4.6 based on 857 reviews