askderm Reviews

4.6 Rating 854 Reviews
90 %
of reviewers recommend askderm
4.6
Based on 854 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read askderm Reviews

About askderm:

askderm launched in 2004 with a simple mission to provide customers with access to best in class Dermatologist and Spa-quality skin care products at competitive prices. We had a simple belief that carefully selected products by an expert staff would lead to happy customers with skin that feels healthy and looks beautiful.

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Easy to order project deliver ahead if schedule
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Placed an order and received an email stating my order was shipped. Checked the USPS tracking 7 days later and did not see any updates. Emailed customer service and was told their was a system error and now the product is unavailable in the color I ordered.
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Competitively priced, securely packed and fast shipping! HIGHLY RECOMMENDED!
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Quick service
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I have to get your discount messages through a friend you do not email them to me ever. Why not.
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This was one of the fastest deliveries I've ever had from an online order. I helped my grandson get this bath powder for his mom for Mother's Day and we just hoped it would arrive in time. Well, we had over a week to spare! Thank you so much.
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I was very pleased that you actually had the product in stock, and also that it took no time at all to ship it and get to my house.
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I did not get any results from your product . It was a waste of money and time. I would like a refund. Deborah Mannon
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Hi Deborah Thanks for taking the time to leave a review, however, this is a review about the experience you have had with shopping with askderm.com, not the product purchased. If you have a moment, we would love if you could revise your review to reflect your experience instead of the product purchased. Additionally, we do offer a very liberal 30 day return policy - if you would just reach out to customer service (hello@askderm.com), they would be more than happy to assist you with your return of an item if you are not happy with your purchase. Thanks :)
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Place order 186106 I don’t heard anything
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Always helpful
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The product that I ordered was out of stock, but Natalie and Kelly were quick to respond to my inquiries. The expected date They told me for the shipping was right on and I received my product just before I needed it. Thanks
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Love the product! Love the packaging of colored tissue paper. Loved the sample that was included. Prompt mailing. Thank you.
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The item was delivered rather quickly to my delight. The product was just so-so. I won’t be spending $22 on lip gloss again unless I know it really does plump your lips and create tingly sensations, which this product did in a very minor and disappointing way.
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Super fast shipping! So happy I found you 💋
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The product was packaged nicely and arrived in perfect condition.
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I will DEFINITELY purchase products from askderm again. Free shipping and order arrived within 2 days. This website blew my mind with their outstanding service! Thank you so much!
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It was easy to order and came very quickly. I really like this product which is why I ordered a 2nd time.
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I just started using it. So will need to write a review in a few weeks. So far I like it
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Quick delivery; no problems with order!
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askderm is rated 4.6 based on 854 reviews