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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 2,264 Reviews
94 %
of reviewers recommend YES Group | Yes Medical, Astir, Footmedics
Company Reviews Product Reviews
144
 Metrics Info
4.7
Based on 2,264 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read YES Group | Yes Medical, Astir, Footmedics Reviews

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs Rhonda P
Verified Buyer
“Great service thank you”
Helpful Report
Posted 1 year ago
Thank you for your kind review! Look forward to assisting you in future orders!
Posted 1 year ago
Power F
Verified Buyer
“Very Helpful”
Helpful Report
Posted 1 year ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 year ago
Robyn S
Verified Buyer
“Great service thank you”
Helpful Report
Posted 1 year ago
Thank you so much for your kind words! It’s great to hear you found our customer service helpful and received your order in lightning-fast time! We hope we continue to exceed your expectations! We look forward to hearing from you next time you need any equipment! Thanks again and have a lovely day 😊
Posted 1 year ago
Optimed I
Verified Buyer
“Excellent”
Helpful Report
Posted 1 year ago
Thanks for your five stars, we would give you five stars back if we could! Here at Yes Medical, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 year ago
Peninsula G
Verified Buyer
“Very Hlepful on the phone”
Helpful Report
Posted 1 year ago
Samantha S
Verified Buyer
“Great service and pricing.”
Helpful Report
Posted 1 year ago
Thank you for Kind words! We are glad you had a positive experience. Look forward to assisting you further with future orders.
Posted 1 year ago
Settlers V
Verified Buyer
“Briony was very efficient and communicative.”
Helpful Report
Posted 1 year ago
Thanks so much for your lovely review! Here at YES, we like to live up to our name by creating an easy-to-use ordering system, with helpful customer service. So, it's amazing to know we were able to provide this for you! We hope you get plenty of use out of your new products. It was so great working with you and we look forward to your next order!
Posted 1 year ago
I S
Verified Buyer
“Lovely and pleasant to talk to worked efficiently to resolve questions.”
Helpful Report
Posted 1 year ago
Thank you for your kind words! We are glad you had a positive experience. Look forward to assisting you further.
Posted 1 year ago
Penny R
Verified Buyer
“5 stars - very helpful service to an older person placing an order. Thank you.”
Helpful Report
Posted 1 year ago
Thank you for your kind review, Penny! It was a pleasure assisting you and we hope to speak to you again soon 😊 Have a lovely day!
Posted 1 year ago
Queen S
Verified Buyer
“Fast friendly service”
Helpful Report
Posted 1 year ago
Thank you for your kind review! It's always a pleasure working with you and your team 😊
Posted 1 year ago
AD W
Verified Buyer
“Excellent service”
Helpful Report
Posted 1 year ago
Thank you for your kind words! We pride ourselves on our service. Look forward to assisting you further.
Posted 1 year ago
Wildflower C
Verified Buyer
“Always amazing service and speedy delivery”
Helpful Report
Posted 1 year ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 year ago
Margaret K
Verified Buyer
“Thank you Renata you were very helpful and appreciated Margaret Kirkman”
Helpful Report
Posted 1 year ago
Thank you for you kind words, We look forward to assisting with anything further you may need. We also love Renata she's amazing.
Posted 1 year ago
PhysioFit B
Verified Buyer
“Good customer service and happy with quick service”
Helpful Report
Posted 1 year ago
Thanks so much for your lovely review!    Here at Astir, we like to live up to our name by creating an easy-to-use ordering system, with helpful customer service. So, it's amazing to know we were able to provide this for you!    We hope you get plenty of use out of your new products.    It was so great working with you and we look forward to your next order!
Posted 1 year ago
Paul N
Verified Buyer
“Very helpful”
Helpful Report
Posted 1 year ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 year ago
Your F
Verified Buyer
“Very good customer interface experience on the phone”
Helpful Report
Posted 1 year ago
Thank you so much for the 5-star review! We are so glad to hear you are happy with the level of service we provide, the quality of our products and the lightning-fast speed of our delivery service. We always aim to take good care of our customers in all aspects of their order placement, packing and delivery. We hope to work with you again shortly! :)
Posted 1 year ago
Lidcombe P
Verified Buyer
“Very efficient, helpful and polite. Thanks!”
Helpful Report
Posted 1 year ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 year ago
Marco P
Verified Buyer
“Very good”
Helpful Report
Posted 1 year ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 year ago
DR JOHN S
Verified Buyer
“Quickly & efficiently handled.”
Helpful Report
Posted 1 year ago
Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!
Posted 1 year ago
Kerri C
Verified Buyer
“Polite and friendly and efficient”
Helpful Report
Posted 1 year ago
We are all blown away by your lovely comments! We work super hard to make our service easy and smooth, so it's always nice to get positive feedback and see these amazing results. We'd love to work with you again, come back any time!
Posted 1 year ago
YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 2,264 reviews
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