Australian Direct Reviews

Name: Australian Direct
Address: 2 Mallet Street, Kunda Park,, Sunshine Coast
Rating: 4.84

4.8 Rating 6,349 Reviews

97 %

of reviewers recommend Australian Direct

4.8

Based on 6,349 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

The Kick-Ass Rain Shower

Visit Website

Phone:

07 3123 4715

Email:

marketing@australiandirect.com.au

Location:

2 Mallet Street, Kunda Park,
Sunshine Coast
4556

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Australian Direct 5 star review on 11th September 2025

Issie

Australian Direct 5 star review on 9th April 2024

Anonymous

Australian Direct 5 star review on 27th January 2023

Donald C Tucker

Australian Direct 5 star review on 16th August 2022

Darren Cross

Australian Direct 5 star review on 31st August 2021

Robin

349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All Great value for buck, The Range of products has grown huge in short amount of time giving so many of the essential options”

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Posted 5 years ago

Thank you for the great review Nathan!

Posted 5 years ago

“Very easy to buy, everything you need to know clearly outlined in one single view.”

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Posted 5 years ago

Thank you for the great review Leisa!

Posted 5 years ago

“Great products and easy to navigate website.”

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Posted 5 years ago

Thank you for the fantastic review paul!

Posted 5 years ago

“Product looks good. Been 2 days and haven’t got a tracking number yet. Looking forward to setting it up. Was emailed a wiring guide which was nice”

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Posted 5 years ago

Thank you for taking the time to leave a fantastic review Peter!

Posted 5 years ago

“I have loved all my products from Kickass and am excited to receive my latest order.”

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Posted 5 years ago

Thank you for taking the time to leave a fantastic review Debbie!

Posted 5 years ago

“Awesome products, quick and easy to check out and really quick delivery times.”

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Posted 5 years ago

Thank you for taking the time to leave a great review Daniel-John1

Posted 5 years ago

“I have been camping since 1976 with all sorts of gear, Kickass sells & supplies quality up to date stuff. I'm happy to use this gear. You should too.”

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Posted 5 years ago

Thank you for taking the time to leave a great review Barry!

Posted 5 years ago

“I found the website very easy to use and now looking forward to receiving my charger.”

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Posted 5 years ago

Thank you for the fantastic review John!

Posted 5 years ago

“So very easy to get to this website and order products.Helpfull having reveiws and plenty of usefull quality equiptment”

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Posted 5 years ago

Thank you for the fantastic review David!

Posted 5 years ago

“Ordered on Sunday,now Friday and still no update or tracking numbers. I purchased from a Qld company as I reside in Qld thinking it would be faster. No update or anything after they take your money. Very poor service”

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Posted 5 years ago

“Quick service and delivery.”

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Posted 5 years ago

Thank you for the great review Judith!

Posted 5 years ago

“Everything I ordered arrived early and with no issues”

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Posted 5 years ago

Thank you for the fantastic review Chad. Enjoy your new KickAss gear!

Posted 5 years ago

“Found the staff very friendly and helpful. Received the goods in good time and delivered to car thanks for the service.”

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Posted 5 years ago

Thank you for the fantastic review Larry!

Posted 5 years ago

“I purchased a 2000 watt inverter from Australian Direct and it was delivered in a few days during a time when other suppliers could not provide a similar product due to shortages. I had it installed, but it did not function as it should. After a number of discussions to ensure I appeared to have it set up correctly they sent me a voucher to return the product. They tested it, confirmed it was operating as required and worked with me to improve the installation to improve performance. Basil who managed the repair was most helpful and willing to speak with me on a number of occasions and resolve the issue. A much appreciated support service.”

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Posted 5 years ago

Thank you for taking the time to leave a fantastic review Alan. Enjoy your new KickAss gear!

Posted 5 years ago

“I'm Building a KICKASS 12V Water Pressure Pump DC 17L/min like the Portable Pump Pack with 12L just in a bigger. hopefully test it all on the weekend”

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Posted 5 years ago

Thank you for the great review Joel!

Posted 5 years ago

“Purchased kickass oven and on the 3rd use the oven base (where the element is) buckled and swelled up. This was only on on a temp of 150deg for about 20 mins so I would hate to see what would happen if I tried to cook a roast at 180 for an hour or so. The base swelled to the point where it was almost touching the bottom rack which then caused the food to burn. Contacted Australian direct expecting a repair or replacement only to be told that it was perfectly normal for the oven to buckle and deform and after further communication they now will not return my emails. My personal opinion after thinking about it is that the kickass oven has a 130W element compared to 100W for the Travel Buddy and Road Chef and this may be the cause of the problems (too much heat for design of oven). I did contact retailers of both the Travel Buddy and Road Chef and was told that the buckling and swelling of the oven base is a very rare occurrence with those ovens and would be covered under warranty. Not so with Kickass and very disappointing.PS, I gave the oven 2 stars because up until these issues it worked ok.”

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Posted 5 years ago

“very easy interface to use. Ordering online was very easy and confirmation of order was quick”

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Posted 5 years ago

Thank you for the fantastic review Ken!

Posted 5 years ago

“Gre service and nice to be able to visit a showroom and see all the great stuff. Will definitely visit again.”

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Posted 5 years ago

Thank you for the fantastic review Mick!

Posted 5 years ago

“Easy to use website, helpful staff to answer any questions, super simple ordering system and delivery in 2 days. Great experience all round.”

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Posted 5 years ago

Thank you for the fantastic review Mary. Enjoy your new KickAss gear!

Posted 5 years ago

“Great product with very prompt delivery and service”

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Posted 5 years ago

Thank you for the fantastic review Bryan. Enjoy your new KickAss gear!

Posted 5 years ago

Australian Direct is rated 4.8 based on 6,349 reviews