Australian Direct Reviews

Name: Australian Direct
Address: 2 Mallet Street, Kunda Park,, Sunshine Coast
Rating: 4.84

4.8 Rating 6,347 Reviews

97 %

of reviewers recommend Australian Direct

4.8

Based on 6,347 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

The Kick-Ass Rain Shower

Visit Website

Phone:

07 3123 4715

Email:

marketing@australiandirect.com.au

Location:

2 Mallet Street, Kunda Park,
Sunshine Coast
4556

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Australian Direct 5 star review on 11th September 2025

Issie

Australian Direct 5 star review on 9th April 2024

Anonymous

Australian Direct 5 star review on 27th January 2023

Donald C Tucker

Australian Direct 5 star review on 16th August 2022

Darren Cross

Australian Direct 5 star review on 31st August 2021

Robin

349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shopped with these guys several as always , great service and excellent products”

Helpful Report

Posted 6 years ago

Hey Simon, thanks for the review mate, we really appreciate it!

Posted 6 years ago

“Aussie Direct, can’t beat them, had a power up issue with one of my fridges, dropped it down to them as I was in the area, more than happy to have a quick look over on the spot, Craig let me know I had to have it for a few days to fix a item up, during the repair he kept me updated with the process, couldnt ask for anything better, have a couple of there fridges, ovens and shower tent and they perform amazing with excellent customer service to back it up! Just need you guys to bring back the upright fridges!! Thanks again legends, 👍”

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Posted 6 years ago

Hey Sean, thanks for feedback! Craig is an absolute legend and we are so lucky to have him as part of our team. I'll pass your comments onto him! Hopefully we see you again soon! Take care mate.

Posted 6 years ago

“Fast responses and excellent communication. Have everything you need or happy to refund out of stock items. Don’t mind paying extra for good quality.”

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Posted 6 years ago

Hey Marc, thanks for the great review mate.

Posted 6 years ago

“I found the website easy to use when I purchased my product I got an email confirming my purchase and I will be buying more Kickass products in the near future”

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Posted 6 years ago

Hey Desi, we're pleased you had a good online experience with us. We look forward to seeing you again soon!

Posted 6 years ago

“So far I have found the Australian Direct website very easy to work around, and the ordering process was very easy. Now I am just waiting on the delivery, which I have only just ordered so early days!!”

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Posted 6 years ago

Hey Melanie, thanks for the review, really happy you had a good experience online with us. Can't wait for you to get your products! :)

Posted 6 years ago

“Pleased with my purchase easy to do online.”

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Posted 6 years ago

Hey Michael, thanks for the great feedback!

Posted 6 years ago

“First time using Australian Direct Pleasantly surprised with price and service”

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Posted 6 years ago

Hey Barry, thanks for the great review mate!

Posted 6 years ago

“Ordered and paid for 2x kickass shower tents only 1 turned up.. wont return calls or emails been ongoing for 10wks.... hopeless.”

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Posted 6 years ago

“So far so good. Good communication. Providing option to send in stock items first is a big plus. Thank you for making it an easy process”

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Posted 6 years ago

Hey Aaron, thanks for the review mate. We appreciate your support!

Posted 6 years ago

“Tried 4 times to phone, never returned calls. Had numerous problems filling out cart Tried to enter special codes which would not be accepted. Very disappointed”

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Posted 6 years ago

“Awesome product, cant wait to try on my next camping trip.”

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Posted 6 years ago

Hey Simon, thanks for the review mate!

Posted 6 years ago

“3 days before they shipped my order after ordering online, $8.00 postage paid and they advise 5 days to get from Victoria to NSW. Might drive down and get it. Expecting more I guess.”

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Posted 6 years ago

Hey Leah, Thank you for your review and for reaching out to us. We advise at the checkout and in our terms and conditions that it takes 1-2 business days to process orders and dispatch, your order was placed over a weekend and our warehouse is not open during that time. We are based in QLD and there are delays with courier services at the moment due to COVID-19 restrictions and things tightening up again around the nation. We're really sorry for the inconvenience this has caused and hope that you enjoy your items when you receive them. Take care and have a great week

Posted 6 years ago

“Great products and prompt delivery”

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Posted 6 years ago

Hey Chantel, thanks for taking the time to leave a review, we appreciate it!

Posted 6 years ago

“Was very happy with last battery so I brought another”

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Posted 6 years ago

Hey Jeff, thanks for the feedback mate. Glad we have you onboard as a customer!

Posted 6 years ago

“im very happy with Australian Direct all the stuf that i bort has com on time. 5 out of 5”

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Posted 6 years ago

Hey Owen, thanks for the feedback mate!

Posted 6 years ago

“Have got a few products of them now, good quality, good customer service and will recommend them to others 👍”

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Posted 6 years ago

Hey Robert, cheers mate!

Posted 6 years ago

“Great service and fast delivery great products”

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Posted 6 years ago

Hey Andrew, thanks for the review!

Posted 6 years ago

“Australia Direct prices are good if are looking for something for the caravan etc and delivery is promoted its a excellent service all round.”

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Posted 6 years ago

Hey Adrian, thanks for the review mate!

Posted 6 years ago

“Excellent products outstanding customer experience”

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Posted 6 years ago

Hi Geoffrey! Great review thanks mate!

Posted 6 years ago

“Great communication and service look forward to using again soon”

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Posted 6 years ago

Hey Michael, thanks for the feedback!

Posted 6 years ago

Australian Direct is rated 4.8 based on 6,347 reviews