Australian Direct Reviews

Name: Australian Direct
Address: 2 Mallet Street, Kunda Park,, Sunshine Coast
Rating: 4.84

4.8 Rating 6,345 Reviews

97 %

of reviewers recommend Australian Direct

4.8

Based on 6,345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

The Kick-Ass Rain Shower

Visit Website

Phone:

07 3123 4715

Email:

marketing@australiandirect.com.au

Location:

2 Mallet Street, Kunda Park,
Sunshine Coast
4556

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Australian Direct 5 star review on 11th September 2025

Issie

Australian Direct 5 star review on 9th April 2024

Anonymous

Australian Direct 5 star review on 27th January 2023

Donald C Tucker

Australian Direct 5 star review on 16th August 2022

Darren Cross

Australian Direct 5 star review on 31st August 2021

Robin

349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast responses and excellent communication. Have everything you need or happy to refund out of stock items. Don’t mind paying extra for good quality.”

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Posted 5 years ago

Hey Marc, thanks for the great review mate.

Posted 5 years ago

“I found the website easy to use when I purchased my product I got an email confirming my purchase and I will be buying more Kickass products in the near future”

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Posted 5 years ago

Hey Desi, we're pleased you had a good online experience with us. We look forward to seeing you again soon!

Posted 5 years ago

“So far I have found the Australian Direct website very easy to work around, and the ordering process was very easy. Now I am just waiting on the delivery, which I have only just ordered so early days!!”

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Posted 5 years ago

Hey Melanie, thanks for the review, really happy you had a good experience online with us. Can't wait for you to get your products! :)

Posted 5 years ago

“Pleased with my purchase easy to do online.”

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Posted 5 years ago

Hey Michael, thanks for the great feedback!

Posted 5 years ago

“First time using Australian Direct Pleasantly surprised with price and service”

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Posted 5 years ago

Hey Barry, thanks for the great review mate!

Posted 5 years ago

“Ordered and paid for 2x kickass shower tents only 1 turned up.. wont return calls or emails been ongoing for 10wks.... hopeless.”

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Posted 5 years ago

“So far so good. Good communication. Providing option to send in stock items first is a big plus. Thank you for making it an easy process”

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Posted 5 years ago

Hey Aaron, thanks for the review mate. We appreciate your support!

Posted 5 years ago

“Tried 4 times to phone, never returned calls. Had numerous problems filling out cart Tried to enter special codes which would not be accepted. Very disappointed”

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Posted 5 years ago

“Awesome product, cant wait to try on my next camping trip.”

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Posted 5 years ago

Hey Simon, thanks for the review mate!

Posted 5 years ago

“3 days before they shipped my order after ordering online, $8.00 postage paid and they advise 5 days to get from Victoria to NSW. Might drive down and get it. Expecting more I guess.”

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Posted 5 years ago

Hey Leah, Thank you for your review and for reaching out to us. We advise at the checkout and in our terms and conditions that it takes 1-2 business days to process orders and dispatch, your order was placed over a weekend and our warehouse is not open during that time. We are based in QLD and there are delays with courier services at the moment due to COVID-19 restrictions and things tightening up again around the nation. We're really sorry for the inconvenience this has caused and hope that you enjoy your items when you receive them. Take care and have a great week

Posted 5 years ago

“Great products and prompt delivery”

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Posted 5 years ago

Hey Chantel, thanks for taking the time to leave a review, we appreciate it!

Posted 5 years ago

“Was very happy with last battery so I brought another”

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Posted 5 years ago

Hey Jeff, thanks for the feedback mate. Glad we have you onboard as a customer!

Posted 5 years ago

“im very happy with Australian Direct all the stuf that i bort has com on time. 5 out of 5”

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Posted 5 years ago

Hey Owen, thanks for the feedback mate!

Posted 5 years ago

“Have got a few products of them now, good quality, good customer service and will recommend them to others 👍”

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Posted 5 years ago

Hey Robert, cheers mate!

Posted 5 years ago

“Great service and fast delivery great products”

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Posted 5 years ago

Hey Andrew, thanks for the review!

Posted 5 years ago

“Australia Direct prices are good if are looking for something for the caravan etc and delivery is promoted its a excellent service all round.”

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Posted 5 years ago

Hey Adrian, thanks for the review mate!

Posted 5 years ago

“Excellent products outstanding customer experience”

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Posted 5 years ago

Hi Geoffrey! Great review thanks mate!

Posted 5 years ago

“Great communication and service look forward to using again soon”

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Posted 5 years ago

Hey Michael, thanks for the feedback!

Posted 5 years ago

“Australian Direct is my go to option when I am after high quality and reliable equipment at good prices for my home and/or camper van. I always shop around for the best price and quality and invariably come back to Australian Direct for just the items or equipment I need. The Australian Direct team are improving or introducing new products, providing great advice and showing everyone that they have the passion, the drive and the commitment that only those who love their work and what they do, can offer.”

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Posted 5 years ago

Hey Iain, WOW! Thank you so much for such a thoughtful and lovely review. It means so much to us that our customers can see how much our business and products mean to us and the pride we take in them! We really appreciate this mate. Hope to see you again soon!

Posted 5 years ago

“Prices were fantastic and the website easy to navigate. Range on the item I was after (circuit breakers) is a little limited however, perhaps there's a provision for 80 and 120 amp breakers as well? Otherwise fantastic experience.”

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Posted 5 years ago

Hey Ashley, thank you so much for the feedback! We really appreciate it. I'll pass your comments in regards to the circuit breakers onto our PD team and see what we can do!

Posted 5 years ago

Australian Direct is rated 4.8 based on 6,345 reviews