Australian Direct Reviews

Name: Australian Direct
Address: 2 Mallet Street, Kunda Park,, Sunshine Coast
Rating: 4.84

4.8 Rating 6,347 Reviews

97 %

of reviewers recommend Australian Direct

4.8

Based on 6,347 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

The Kick-Ass Rain Shower

Visit Website

Phone:

07 3123 4715

Email:

marketing@australiandirect.com.au

Location:

2 Mallet Street, Kunda Park,
Sunshine Coast
4556

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Australian Direct 5 star review on 11th September 2025

Issie

Australian Direct 5 star review on 9th April 2024

Anonymous

Australian Direct 5 star review on 27th January 2023

Donald C Tucker

Australian Direct 5 star review on 16th August 2022

Darren Cross

Australian Direct 5 star review on 31st August 2021

Robin

349

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and service, These guys know the products they sell 👍”

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Posted 6 years ago

“First time buyer with this company ..so far l am very happy will wait and see how it all turns out ...”

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Posted 6 years ago

“Great service and on time and not damaged and it came with a young lady who was so polite with a great smile thanks so much will have all my parcel delivered by Australia direct”

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Posted 6 years ago

“Website is very straightforward and easy to use with all information easy to see on both mobile and desktop. Checkout process is also very simple. Loved the whole process!”

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Posted 6 years ago

“Ordered an item that was supposed to be available in February and when I queried it I got told it wouldn't be available till april”

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Posted 6 years ago

“Haven't recieved item yet but so far all interactions have been very good.”

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Posted 6 years ago

Thanks Alan. I'm sure your item will be delivered very soon. If you have any delays, please call our customer support team and they will assist you.

Posted 6 years ago

“I did my research and Australia Direct products are top notch. That's why I purchased my solar panels and related power product items through their website. I am fully confident that I will get many years of reliable quality from these KickAss items! Bring on the cold ones :-)”

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Posted 6 years ago

Thanks Toran. Great to hear our products have matched your expectations.

Posted 6 years ago

“Love the products and the online service is fantastic. I am also really impressed with the amount of details and videos about their products so you can purchase with confidence. I have bought an item from both their website and scratch and dent store on eBay. Both transactions have been easy and delivery was faster then expected each time. I highly recommend Australian Direct.”

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Posted 6 years ago

Thanks Rob. We aim to provide as much information as possible regarding our products. Glad to hear you appreciate the detail.

Posted 6 years ago

“Great easy to manage website and easy payment. When ordered we were emailed and told when the sock was due to be in stock. We were told also of a delay in stocking. and then promptly told that the order would be shipped the next available day. which is was, with tracking and another email. Great customer service.”

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Posted 6 years ago

Fantastic to hear Gordon. We aim to be transparent in terms of sock and delivery times. Glad to see you had a positive experience.

Posted 6 years ago

“Very Smooth Transaction”

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Posted 6 years ago

Fantastic to hear Paul. Thank you.

Posted 6 years ago

“Good reliable products at a realistic price and excellent customer service”

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Posted 6 years ago

Thanks for the great feedback Michelle. Please let us know if we can assist you further.

Posted 6 years ago

“The listings are very comprehensive with all information about the products, dimensions, features, videos and text. It was a bit confusing regarding the account, as I received an email from KickAss P/L, and not Australian Direct.”

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Posted 6 years ago

Thanks for the feedback Marcin. We will investigate the email communication emails and simplify based on your recommendation.

Posted 6 years ago

“Really good outback proof gear at a fair price .”

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Posted 6 years ago

Thanks for the great feedback Michael.

Posted 6 years ago

“They offer great products at great prices”

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Posted 6 years ago

Thanks for the feedback Graeme.

Posted 6 years ago

“Easy website to navigate around and when I had a question I just emailed you guys and the customer service was amazing always someone reply the next day with the answer plus more. Very happy to help with everything so Thankyou”

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Posted 6 years ago

Thanks Ky. We are always here to help. Please let us know if we can assist further.

Posted 6 years ago

“Spoke with someone online and they were able to help me with all my queries. Excellent”

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Posted 6 years ago

Thank you for the positive feedback Jade. Please let us know if we can help you further.

Posted 6 years ago

“Great products and top customer service as always”

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Posted 6 years ago

Thanks for your valuable feedback Linda.

Posted 6 years ago

“Amazed at the quality of these products despite the very reasonable prices”

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Posted 6 years ago

Thanks Hugh. We work very hard to ensure our products are KickAss quality whilst being affordable for our customers.

Posted 6 years ago

“Great quick service good pricing”

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Posted 6 years ago

Thank you for the feedback Wayne.

Posted 6 years ago

“I was very impressed with Australia Direct the way they make up their combo deals, it makes shopping easy l will dealing with them in the future .”

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Posted 6 years ago

Thank you for the great feedback.

Posted 6 years ago

Australian Direct is rated 4.8 based on 6,347 reviews