Name: AUTODOC
Rating: 3.98

AUTODOC Reviews

4.0 Rating 947 Reviews

Shipping & Delivery

Delivery Methods

Courier

Average Delivery Time

Over 7 Days

On-time Delivery

Greater than 75%

Accurate And Undamaged Orders

Greater than 91%

Customer Service

Communication Channels

Email, Telephone, Live Chat

Queries Resolved In

Under An Hour

Customer Service

3.3 out of 5

Returns & Refunds

Refunds Process

Difficult

Returns Process

Could Be Better

“Parts arrived quickly and worked perfectly thanks”

Helpful Report

Posted 2 months ago

“Very efficient thank you”

Helpful Report

Posted 2 months ago

“Very easy to use and order and parts are as described”

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Posted 2 months ago

“Great prices, good range of stock”

Helpful Report

Posted 2 months ago

“I have used AUTODOC for three years now and as long as you plan ahead you get the parts you ordered in reasonable time . The choice is great from cheap end to expensive end . The down side is you have to be careful about fitting the new part which turns out to be faulty . Their policy is once it has been fitted and used they don’t refund or exchange. But I did experience this personally. After a lot of emails backwards and forwards they did refund me . They are head shoulders above Europart’s .”

Helpful Report

Posted 2 months ago

“Good prices, correct parts for vehicle. Prompt delivery”

Helpful Report

Posted 2 months ago

“Always excellent service and communication. App very good. Thank you.”

Helpful Report

Posted 2 months ago

“Good delivered quickly”

Helpful Report

Posted 2 months ago

“Thanks good parts”

Helpful Report

Posted 2 months ago

“All received, thanks. Regarding delivery time wasn’t aware about a specific amount of days so this needs to be improved, the customer needs to know how many days the delivery will take. Overall all good!”