AUTODOC Reviews

Name: AUTODOC
Rating: 4.14

4.1 Rating 1,200 Reviews

80 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.1

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

AUTODOC 5 star review on 24th September 2024

John Burton

AUTODOC 5 star review on 23rd September 2024

Mr S

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Zatanga Janica

ANDREI BALAZSI

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1 ordered tyre for my car on 21st of October 2025 and still there is no delivery date given. At the time of purchase they do not give any delivery date as well. the delivery status showing at custom. I do not recommend this website to purchase products. only purchase when you have at least 10 days to have your part or product. overall for a little cheaper but have to wait for days and sometime weaks. I'm not going to order anything from this website in futur”

Helpful Report

Posted 10 months ago

Dear Alam, We are deeply sorry for any inconvenience caused. According to the tracking information order was delivered to you. Please let us know is everything fine with the products? We care your opinion and look forward to hearing from you. Best regards, AUTODOC team

Posted 7 months ago

“the clutch you provided me with part number 801187 started slipping after 500 miles, you are a rubbish company , no telephone or email address to complain on , as usual like all companies with robotic reply chat lines, could not help even with a simple request.”

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Posted 11 months ago

“Item Damage , late delivery afther pay by my self the delivery , vustomee suport: (Anna ) end the chat , very very bad customer service !!! Now other 7 days waiting for the part , my customer no happy , losing time , customer and money !”

Helpful Report

Posted 11 months ago

“I have bought items ( this is the first time using Autodoc) Evri have damaged items in transit and have not delivered. It is impossible to get any sense from Autodoc “Chatbot” and we keep going round in circles. To say I’m frustrated is an understatement! I could have completed the repair in less time than I’ve spent online. Needless to say, I don’t have the parts I ordered, Autodoc have my money and Evri have a box of broken car components ( somewhere ) and I can’t speak to a human being from either organisation!”

Helpful Report

Posted 1 year ago

“It has been nearly a month since i placed my order. Evri lost the goods weeks ago, Autodoc are refusing to send out replacements for another week until "investigations" have been completed. They are requesting I pay again so they can send out the goods, absolutely ridiculous!”

Helpful Report

Posted 1 year ago

“Good choice of brands at keen prices Also Delivery times seem to have improved lately”

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Posted 1 year ago

“Quick service, easy to use web site, quick despatch and delivery, I highly recommend Autodoc”

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Posted 1 year ago

“Easy to find parts required and swift delivery. I don't go anywhere else.”

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Posted 1 year ago

“profesional”

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Posted 1 year ago

“fast delivery good product”

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Posted 1 year ago

“Bought a clutch kit from you and just did what it said fitted no problem Would definitely buy again and recommend you to my friends”

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Posted 1 year ago

“Only used autodoc once but it was a very positive experience and I will order from them in the future.”

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Posted 1 year ago

“Very happy with the parts”

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Posted 1 year ago

“Great quick service at great price will be back on the site again”

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Posted 1 year ago

“Arrived on time, 100% satisfied.”

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Posted 1 year ago

“Good price, quick delivery. Willuse again.”

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Posted 1 year ago

“The parts I ordered were delivered promptly and securely with great communication from the company to keep me abreast of when they would arrive.”

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Posted 1 year ago

“Arrived in time and did job perfectly.”

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Posted 1 year ago

“AUTODOC filled my order promptly. They arranged for prompt delivery. Also, AutoDoc have not abandoned effort to restock items not currently in stock.”

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Posted 1 year ago

“Great product availability and good prices. I would give them a 5 however it does take over a week for items to be shipped to the UK which is too long and I only buy from them if I am able to wait for the parts.”

Helpful Report

Posted 1 year ago

AUTODOC is rated 4.1 based on 1,200 reviews