AUTODOC Reviews

4.0 Rating 951 Reviews

76 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.0

Based on 951 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices and quality, the delivery is very good considering the parts are coming from Germany to the UK.”

Helpful Report

Posted 5 months ago

“Excellent service and delivery, never a problem with your firm at all, always recommend you to friends,”

Helpful Report

Posted 5 months ago

“Purchased rear passenger led side light for vw golf plus 2012 , fitted perfectly, delivered promptly”

Helpful Report

Posted 5 months ago

“👍”

Helpful Report

Posted 5 months ago

“Quick service and shipping..... Very happy and i really recommend it”

Helpful Report

Posted 5 months ago

“Good website to check parts and oem part numbers, just allow enough time for delivery”

Helpful Report

Posted 5 months ago

“I drive a car that was made in 1996 so I’ve been having trouble finding spares for it. AUTODOC has been a godsend, they’ve been able to supply every part I’ve needed and the customer service has been excellent. I’m so glad I found this company. Brilliant Thank you!! 🙏”

Helpful Report

Posted 5 months ago

“Easy to order items Fast delivery”

Helpful Report

Posted 5 months ago

“Great prices and quality parts, why use anyone else? Yes it takes 7 to 10 days for the parts to come and you have to spend over £140 for free delivery. However I plan my work on the cars in advance and it’s never an issue. If I need a part urgently I will buy local.”

Helpful Report

Posted 5 months ago

“Having used autodoc for a while I have found that every item has been the right one ,which can't always be said for other motor factors , so I highly recommend”

Helpful Report

Posted 5 months ago

“Very efficient.”

Helpful Report

Posted 5 months ago

“Very fast delivery and exactly what was required. Thank You”

Helpful Report

Posted 5 months ago

“The best quality of parts and best packaging for delivery ever received. Thank you to Hard working Team of Autodoc.”

Helpful Report

Posted 5 months ago

“Great service speedy delivery 🚚”

Helpful Report

Posted 5 months ago

“all good, payment was by visa\master card with no issues. delivery was completed within 1 week to the UK country. quality of requested goods are fine as described and expected. all parts were suitable for my car according to the identification by VIN or car number on the Autodoc website.”

Helpful Report

Posted 5 months ago

“Very helpful to your company Thanks”

Helpful Report

Posted 5 months ago

“I bought several items for my car, from autodoc. I was told by a work colleague that I should not have bought items for my car, from autodoc, as the delivery time was 2-3 for UK. If I had heard this prior to my order I would nt have used the autodoc outlet, I would have used one closer. I m glad I ordered my items prior to the conversation with the a work colleague, because I got them within 3 days of order being dispatched a total of 4 working days in total from confirmation of order to delivery. I would use autodoc again without hesitation or worry, know item or items bought will be delivered within a week. And pricing is very good too from cheap to costly, yi decided what yi can afford to pay to keep yir car running and rumming well”

Helpful Report

Posted 6 months ago

“Great products and quick service”

Helpful Report

Posted 6 months ago

“Very good to deal with”

Helpful Report

Posted 6 months ago

“Very good service, fast delivery quality parts. Thanks”

Helpful Report

Posted 6 months ago

AUTODOC is rated 4.0 based on 951 reviews