Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,607 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,607 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good online car parts business! Products are as described! One thing should be improved is faster delivery!”

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Posted 2 years ago

“Very happy with range and pricing. Could be a bit quicker on the delivery side for local deliveries. Thank you”

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Posted 2 years ago

“Need quick dispatch time and benefit for long term customer”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Reliable. Good contact. Reasonable price”

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Posted 2 years ago

“Fast delivery some confusion around part availability with one email saying it wasn’t available after I had a confirmed order for it. Was resolved though with part delivered quickly.”

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Posted 2 years ago

“Very responsive Support. Very informative. However I was unable to get a specific answer to my question. As a result I purchased items to do the job (hopefully) out of frustration. I hindsight the direction I was going and the advice given were disparate and I was apparently unable to explain the difference clearly enough to get an suitable/satisfactory answer. Nevermind, after three purchases I should be able to solve my issue. Thanks to Support for trying.”

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Posted 2 years ago

“Very quick and efficient service. Item as described and undamaged.”

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Posted 2 years ago

“Website is easy to navigate. Submitting payment was also simple and seamless.”

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Posted 2 years ago

“Price is good and parts came quickly.”

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Posted 2 years ago

“I recieved my spares very quickly and was happy with the service privided”

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Posted 2 years ago

“First time use website a bit confusing with the discount offer. Other than that easy to deal with, a bit slow in packing and despatching order. Order arrived in vg condition.”

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Posted 2 years ago

“Good product and price delivery very slow”

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Posted 2 years ago

“the delivery of the good was expedient, but I didn't expect the goods to take almost 2 weeks to get to me without being told of expected delay (until I asked).”

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Posted 2 years ago

“The prices are good and the despatch is quick but I'm getting spam before it even arrives.”

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Posted 2 years ago

“Easy to set vehicle and match parts.”

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Posted 2 years ago

“Overall I am quite happy with AutomotiveSuperstore, they have good customer service. There was a problem with 2 discount vouchers which didn't work but were then reissued with new ones upon contacting them. One item for improvement is regarding quantities when proceeding to checkout. The system wouldn't allow me to check out because one item had a higher cart quantity than items available, however it didn't tell me which item it was and you have to try reducing cart quantities of items randomly until it lets you check out. Happy customer.”

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Posted 2 years ago

“.excellent communication”

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Posted 2 years ago

“I ordered the parts They turned up They fitted correctly in my vehicle All good”

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Posted 2 years ago

“Good prices on quality products, postage time not great”

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Posted 2 years ago

Automotive Superstore is rated 4.4 based on 3,607 reviews