Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.38

4.4 Rating 3,064 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,064 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Automotive Superstore 5 star review on 15th June 2026

322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The shopping on line is quick and easy. I'm disappointed that I've been charged a delivery fee, though, as AS advertises free delivery if the purchase is over $99.00. Also, changing my password proved impossible. An email with a link to change my password just didn't arrive, so I had to shop as a guest. I'm disappointed.”

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Posted 2 years ago

“Easy to navigate through website, prices are good, large range of products.”

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Posted 2 years ago

“Good communication with staff over the phone, and pleasant friendly talk with staff at the store. Very helpful”

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Posted 2 years ago

“Automotive superstore were unable to get these to me, after waiting 2 weeks after paying they were still not sent. Refunded after multiple complaints. Will never use again.”

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Posted 2 years ago

“Waited 3 days before item was shipped”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Very fast shipping.Great service thank you”

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Posted 2 years ago

“good service with plenty of stockand quick delivery”

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Posted 2 years ago

“All good, but would be helpful if equivalent products where displayed when trying to find the best deal. For example there might be several brands of the same/similar oil filter but you have to search for the best deal. If all equivalent products were on the same page it would be helpful.”

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Posted 2 years ago

“Very easy and quik service to order parts”

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Posted 2 years ago

“Product was as described wiyh prompt delivery”

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Posted 2 years ago

“Took a week to receive my master cylinder. After paying $14 for the auspost option. Receive item and it was faulty. Blenched bled the master cylinder then each wheel for times with air bubbles coming out. But the pedal would be firm and slowly sink to the floor no external leaks anywhere (indicating an internal leak in tge master cylinder). I then took to jax tyres because I had it booked in for tyres I asked if they could attempt to bleed the brakes for me they spent 2 hours on it and said it was a faulty master cylinder. It's taken over a week for them to finally say I need to send it back at my own expense that would be even more time without a car that I need. I don't recommend buying from this company. I'm not even going to worrying about the warranty claim now, I rather not deal with them and take my business elsewhere.”

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Posted 2 years ago

“Easy to navigate online store. Good range and price”

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Posted 2 years ago

“Dispatched in 13th May (couriers Please) seems to still be in NSW depot. Still waiting”

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Posted 2 years ago

“Good selection of products at a realistic price. Easy online purchasing system with a range of payments options. Very prompt delivery. Ordered on Sunday afternoon and received the goods Tuesday morning, securely packaged. Very impressed!”

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Posted 2 years ago

“Sure it would be good if i actually recieved it, been waiting 3 weeks so far and still nothing.”

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Posted 2 years ago

“The website was very easy to use, and the pricing was great compared to my local automotive stores.”

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Posted 2 years ago

“Purchased a $500 gift card for a friend to buy a pressure washer he wanted that was on sale. He was told they haven't had that in stock all year and didn't know when they were getting some. So why advertise it on sale? I contacted you guys and asked for a refund but was told you would have stock within a week. I got an automatic email notification saying it was in stock but you were still out of stock. I have asked for someone to call me and nothing. I want a refund!”

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Posted 2 years ago

“Flawless web site easy ordering plus quick delivery”

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Posted 2 years ago

“.”

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Posted 2 years ago

Automotive Superstore is rated 4.4 based on 3,064 reviews