Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,454 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Write Your review

Tell us how Automotive Superstore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Automotive Superstore 5 star review on 24th September 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices on there items and discounts Good prompt Postage service”

Helpful Report

Posted 2 years ago

“I've purchased a Kenwood head unit and there are two important points to feedback on. First was the price; I got a great deal which was significantly better than other online or instore competitors including large chains like autobahn who had the same unit on sale but not as much as a saving as I got with Automotive Superstore. The second and of most value to me, was the high quality, clear and honest demo/product video about the unit. It was still a large spend despite the discount, but the way the product demo was handled, including the honest comparisons of models above and below the one being reviewed, gave a great deal of consumer confidence. I made the purchase because of that. Prompt processing of the order and free shipping (ordered last night, and shipped today) have made it all a 5 star experince (including still getting a further discount by signing up). I'm looking forward to getting the unit, but I wish all my online purchases were of this standard. This is a genuine review from someone who rarely writes them. Nice work AS!”

Helpful Report

Posted 2 years ago

“Great store to deal with. Great competitive prices. Super fast delivery to my door. Can’t ask for better. Others should look, listen and follow Automotive Superstores example/service.”

Helpful Report

Posted 2 years ago

“Have instock items that shoild be availble in Alice Springs (locally ) Have to purchase on line to allow service on HSV / Jackaroo. ---- Waiting on shipping details so I can finish work on my vehicles hopefully by 20 September 2024”

Helpful Report

Posted 2 years ago

“Product as described and with express posting I couldn't of asked for anymore. Will definitely buy from again”

Helpful Report

Posted 2 years ago

“Although the store has a good range of products. I’m certain that items that say in stock are in fact not in stock. I ordered a clutch kit that said in stock. It took a week to dispatch. Now the courier company are saying a week and a half delivery. I was hoping to have the kit in less than two and a half weeks to actually do the job. I could have gone to auto barn and got them to price match and had the kit within a couple of days. Lesson learnt.”

Helpful Report

Posted 2 years ago

“Easy, but checking out was weird for freight compared to other sites it's not clear 🤔”

Helpful Report

Posted 2 years ago

“All good, have had numerous purchases from this company, everything arrived on time with no issues. Good store”

Helpful Report

Posted 2 years ago

“Good website and competative pricing with fast delivery.”

Helpful Report

Posted 2 years ago

“Ordered a spirit level bundle, it was at my doorstep within the week and the price was unbeatable.”

Helpful Report

Posted 2 years ago

“Hi Kevin and Support Team, Thank you, Kevin, for your follow-up. However, I must express our significant disappointment with this entire experience. As a business owner myself, I understand that issues can arise, but I also know the importance of making things right for customers. When our team encounters delays or errors, we always prioritize our clients by offering a gesture of goodwill, whether it’s a discount, gift, or credit, to show them they are valued. Unfortunately, this same level of care has been absent from our first interaction with Automotive Superstore. It has been over a week since we placed our order, and what should have been a simple process has become a frustrating and time-consuming ordeal. We have not received any proactive updates or compensation for the inconvenience, which leaves us questioning the value you place on customer satisfaction. We had high hopes for a positive experience with your company, but unfortunately, this situation has left us with a sense of frustration. Had this been handled with more urgency and care, we would have gladly left a 5-star review and recommended your services to others. Instead, we are left wondering if our business is truly valued. Please consider this feedback as an opportunity for improvement. We expect the prompt delivery of our order and hope that moving forward, your team will take steps to prevent such negative experiences for future customers. Regards, Eddie Enriquez”

Helpful Report

Posted 2 years ago

“Delivery time was good arived in exerlent condition I am verry pleased”

Helpful Report

Posted 2 years ago

“Site was very easy to navigate and all items were well priced.”

Helpful Report

Posted 2 years ago

“Dealing with you guys was great - very knowledgable. Delivery was fast.”

Helpful Report

Posted 2 years ago

“The Bosch O2 sensors for my BMW were in stock at a good price and only took a couple of days to reach me in Country NSW”

Helpful Report

Posted 2 years ago

“Ordered one day, shipped next day amd received the day after👍”

Helpful Report

Posted 2 years ago

“I was well informed how the order was going and Aust Post also kept me informed. I did enter a discount code unfortunately for me it didn’t appear also unless I read it wrong I thought I was entitled to free freight this also did not happen.”

Helpful Report

Posted 2 years ago

“Super easy to order and quick to dispatch. Couldn't Complain”

Helpful Report

Posted 2 years ago

“Fast and very efficient.. Delivered on time. Very happy with the products”

Helpful Report

Posted 2 years ago

“Great price & super fast delivery.”

Helpful Report

Posted 2 years ago

Automotive Superstore is rated 4.4 based on 3,454 reviews