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Automotive Superstore Reviews

4.4 Rating 2,477 Reviews
84 %
of reviewers recommend Automotive Superstore
Company Reviews Product Reviews
10,830
 Metrics
4.4
Based on 2,477 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Anonymous
Verified Buyer
“good service with plenty of stockand quick delivery”
Helpful Report
Posted 1 year ago
Gary
Verified Buyer
“All good, but would be helpful if equivalent products where displayed when trying to find the best deal. For example there might be several brands of the same/similar oil filter but you have to search for the best deal. If all equivalent products were on the same page it would be helpful.”
Helpful Report
Posted 1 year ago
Ronald
Verified Buyer
“Very easy and quik service to order parts”
Helpful Report
Posted 1 year ago
Peter
Verified Buyer
“Product was as described wiyh prompt delivery”
Helpful Report
Posted 1 year ago
Luke
Verified Reviewer
“Took a week to receive my master cylinder. After paying $14 for the auspost option. Receive item and it was faulty. Blenched bled the master cylinder then each wheel for times with air bubbles coming out. But the pedal would be firm and slowly sink to the floor no external leaks anywhere (indicating an internal leak in tge master cylinder). I then took to jax tyres because I had it booked in for tyres I asked if they could attempt to bleed the brakes for me they spent 2 hours on it and said it was a faulty master cylinder. It's taken over a week for them to finally say I need to send it back at my own expense that would be even more time without a car that I need. I don't recommend buying from this company. I'm not even going to worrying about the warranty claim now, I rather not deal with them and take my business elsewhere.”
Helpful Report
Posted 1 year ago
Neville
Verified Buyer
“Easy to navigate online store. Good range and price”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Dispatched in 13th May (couriers Please) seems to still be in NSW depot. Still waiting”
Helpful Report
Posted 1 year ago
Jeff
Verified Buyer
“Good selection of products at a realistic price. Easy online purchasing system with a range of payments options. Very prompt delivery. Ordered on Sunday afternoon and received the goods Tuesday morning, securely packaged. Very impressed!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Sure it would be good if i actually recieved it, been waiting 3 weeks so far and still nothing.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The website was very easy to use, and the pricing was great compared to my local automotive stores.”
Helpful Report
Posted 1 year ago
David
Verified Reviewer
“Purchased a $500 gift card for a friend to buy a pressure washer he wanted that was on sale. He was told they haven't had that in stock all year and didn't know when they were getting some. So why advertise it on sale? I contacted you guys and asked for a refund but was told you would have stock within a week. I got an automatic email notification saying it was in stock but you were still out of stock. I have asked for someone to call me and nothing. I want a refund!”
Helpful Report
Posted 1 year ago
John
Verified Buyer
“Flawless web site easy ordering plus quick delivery”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“.”
Helpful Report
Posted 1 year ago
Anthony
Verified Buyer
“Website says orders normally ship in 2-3 days. Mine took 2 weeks. Just be realistic with your lead times.”
Helpful Report
Posted 1 year ago
Bruno
Verified Buyer
“Great help & support from Mikko - well done Problems with Telstra caused some difficulties Still haven't set up online login”
Helpful Report
Posted 1 year ago
Thomas
Verified Buyer
“Good seller”
Helpful Report
Posted 1 year ago
Den
Verified Buyer
“Seems like an ok store but lack of order updates worry me about this store!”
Helpful Report
Posted 1 year ago
Andrew
Verified Buyer
“Great service ,fast delivery,Good communication,Quality parts at competitive prices.”
Helpful Report
Posted 1 year ago
Chris H
Verified Reviewer
“If/when they arrive, i will review the fuse holder Shows delivered and left in a safe place. Very safe as i have not found them”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Ordered nearly 3 weeks ago and still haven’t even received it. Company won’t answer the phone so please reach out so I can get a refund!”
Helpful Report
Posted 1 year ago
Automotive Superstore is rated 4.4 based on 2,477 reviews
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