Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.39

4.4 Rating 2,019 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,019 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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Automotive Superstore 5 star review on 14th June 2025

284

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order was sent to my billing address, not the shipping address that was provided. This now requires a drive across town to collect. Unfortunately, this is not the first time that there has been a logistical issue with an order, with a previous one initially overlooked (to be fair, it was sent express post once I’d chased up to enquire about the status). I utilise all the usual suspects to provide my automotive needs (with price being the overriding selection criteria). So while I’ve had no issues with the actual items supplied by AS, my experience of a 25% “miss” rate on logistics will mean I’m very cautious about using them going forward.”

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Posted 2 years ago

“I tried another mob first and they were terrible , sending cheap faulty products but superstore were fantastic , right the first time , and quality products. ill be using them again.”

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Posted 2 years ago

“Great product at the best price! Easy to receive in the post. Thank you!”

Automotive Superstore 5 star review on 10th January 2023

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Posted 2 years ago

“Thank you very much for sending the oil trip tray”

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Posted 2 years ago

“Goods arrived in time and in good order”

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Posted 2 years ago

“First time ordering online and disappointed with customer service.Before ordering I called to ask which courier company it's used,and told that I have the option of choosing Courier Please company.After I put the order through I requested not to be shipped with Australia Post(also left a note of being shipped with Courier Please).Soon after I finish the order,I received an email with a tracking shipment with AusPost.I called immediately and was promised will be changed to a different courier company.Still the shipment was delivered buy Australia Post.Not happy,considering the many issues I had with this courier company.”

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Posted 2 years ago

“Great. Service and price easy tracking”

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Posted 2 years ago

“I only receive partial answers to my questions. It's been more than 40 days and I can't solve my order's issues. I find it very hard to communicate with the offices.”

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Posted 2 years ago

“Excellent Reliable Fast delivery Reasonable prices very competitive Best quality”

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Posted 2 years ago

“Very good communication and speed of delivery.”

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Posted 2 years ago

“Unbeatable price. Free postage. Quality products. What more do you need?”

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Posted 2 years ago

“Excellent experience. Best prices, fast delivery and easy online ordering.”

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Posted 2 years ago

“Easy to navigate through the shop I bought an amp and a wiring kit at good prices I think yeah no problem I don't like Australian post they are hopeless Would recommend people to shop with use your prices seem pretty good”

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Posted 2 years ago

“Good price and very well packed for shipping. Thank you.”

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Posted 2 years ago

“False advertising, item on sale at $309 and paid $349. Asked for proof of advertised price (screen shot) which I provided, no reply and no refund of the difference.”

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Posted 2 years ago

“Parts good but took ages to arrive. We ordered by phone and although website said 5-10 days delivery the salesman did not indicate that there was a hold up”

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Posted 2 years ago

“Easy to deal with & prompt service.”

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Posted 2 years ago

“Good information and very quick delivery”

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Posted 2 years ago

“Great service and great product”

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Posted 2 years ago

“Great price and quick delivery. Thanks”

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Posted 2 years ago

Automotive Superstore is rated 4.4 based on 2,019 reviews