Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,155 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very unimpressed with the time it took for the item to be posted. I ordered and payed mid morning on a Friday and the item wasn't posted until 5pm on the following Tuesday only after I emailed twice with no reply”

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Posted 2 years ago

“Great product fast delivery”

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Posted 2 years ago

“Good service. Competitive prices. Automotive Superstore needs a reliable delivery partner. I suspect it would save money and effort on lost deliveries. Couriers Please do not even deliver to many Sydney Metrolpolitan areas. Ridiculous service. Two weeks chasing a lost delivery because no attempt was made to deliver it. Incredibly frustrating. Never again.”

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Posted 2 years ago

“No Worries Transaction.”

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Posted 2 years ago

“Excellent service and a great product”

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Posted 2 years ago

“i waited a week for my order and had to phone up looking for it it hadnt been processed so took a lomg time to get here”

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Posted 2 years ago

“My order was made and confirmation was quick. I was kept up to date via email and the item was delivered on time as promised. Great service.”

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Posted 2 years ago

“After previous bad experiences with another online company, I decided to give these guys a go and am glad I did. From having the right parts to quick dispatch and quick delivery service my expectations were well met and I shall use these guys for my 3 vehicles henceforth.”

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Posted 2 years ago

“Excellent service and experience”

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Posted 2 years ago

“Nailed it quick response time”

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Posted 2 years ago

“I was impressed and pleased with the speed and delivery of my order.”

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Posted 2 years ago

“Filter was correct cheap and delivered on time excellent service”

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Posted 2 years ago

“Prompt shipping, good price and easy order process.”

Automotive Superstore 5 star review on 23rd February 2023

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Posted 2 years ago

“The product I bought was not did not match match or fit the requirements I expected. When I tried to call their contact number I was put on hold for an endless wait. I then attempted to contact them online to again to be left frustrated…”

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Posted 2 years ago

“These guys had the gear I needed that other stores did not carry. Fast delivery and very reasonable postage. A pleasure to deal with”

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Posted 2 years ago

“Happy with the quick response to my inquiries, also delivery time”

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Posted 2 years ago

“Ordered items that were in stock according to website took 3 weeks to be delivered to me. No communication from your staff re delays”

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Posted 2 years ago

“Overall very pleased ordered Ryco fuel and air filters for my Dmax at a very competitive price took a couple of weeks to receive them understand they may have to wait on stock replenishment. I'm going to be a repeat customer for sure.”

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Posted 2 years ago

“I was using a couple of online automotive sites to find what I needed. Automotive superstore was competitively priced and got me my stuff fast. Happy customer.”

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Posted 2 years ago

“The price was good delivery was too slow I live in the rural area with no public transport have been stranded since I ordered the pump NOT HAPPY”

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Posted 2 years ago

Automotive Superstore is rated 4.4 based on 2,155 reviews