Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 3,612 Reviews

84 %

of reviewers recommend Automotive Superstore

4.4

Based on 3,612 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Automotive Superstore 5 star review on 11th October 2026

336

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used to have a bit of a problem with their online ordering system but now that seems to be working really well . Mainly when you paid by PayPal.. At the moment it’s really easy to order & pickup from the store. Well done!”

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Posted 1 year ago

“It was quite simple to order the parts I needed. I also liked the compatibility function to check that the parts were suitable.”

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Posted 1 year ago

“Always good prices and when I asked what extra parts I would need to install my head unit I received a thorough list by email within 24hrs which was a great help. One of the parts was not available at the time but i reieved an email from you when it came in which I didn't expect. Thanks guys!”

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Posted 1 year ago

“DO NOT order directly Use Ebay if you need to. They will not dispatch the order until every single item is in stock which could be more than 3 weeks waiting and if you ask for refund they will deduct 5% whether you agree or not. No wonder why stores like this are going out of business.”

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Posted 1 year ago

“I purchased a tether and got the wrong item, I have sent an email to customer support and still haven't received a response in regards to returns. Guess I'm stuck with it. I sent the email 4 days ago.”

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Posted 1 year ago

“First time using you.. happy how easy”

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Posted 1 year ago

“Very professional conduct, quick product dispatch.”

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Posted 1 year ago

“Package arrived early no problems excellent everything was in box”

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Posted 1 year ago

“Finding the items was good, but have heard nothing about despatch and delivery as yet”

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Posted 1 year ago

“Received actual items ordered , not some cheaper substitute, which is good business. Thanks for service and, when need arises, will be back .”

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Posted 1 year ago

“slow on processing the orders had the order for 2 full business one would think ordering parts before start of buisness on Tuesday would have the parts by Friday you guys are only 1.5 hrs away from me”

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Posted 1 year ago

“With a large selection of everything automotive at very competitive pricing and fantastic delivery times, I'm a very satisfied customer. The few times that there has been an issue the problem was rectified swiftly by one of the companies exceptional customer service representatives. Recommended to friends and family who also share the same opinion.”

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Posted 1 year ago

“Great service, prompt delivery & great price. Thanks to Nic who answered our questions diligently.”

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Posted 1 year ago

“Can't leave a review as I still haven't received it yet. Still waiting.”

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Posted 1 year ago

“Efficient service.”

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Posted 1 year ago

“Only the second time I have bought from you and both experiences have been great. Communication and delivery both very good. Prices are very competitive and will definitely shop here more in the future.”

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Posted 1 year ago

“Return customer, and always find what I need with little effort and arrives as expected.”

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Posted 1 year ago

“Very happy with last purchase and the prices of new purchases and to be able to buy certain products for my rare old muscle car so I can keep it on the road for years”

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Posted 1 year ago

“14 days later my parts still are not here, poor form with no correspondence to say what is going on. Buy your parts else where as they Cleary don’t give a F about customers.”

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Posted 1 year ago

“I highly recommend Automotive Superstore for your auto parts. I have done online orders and it's always an easy process. The prices are really good compared to other places. Automotive Superstore have the parts I need in stock so no need to wait. Delivery on other orders from there have been pretty quick so that's a bonus. So many payment options to suit everyone's budget. I'm sure customer service would be outstanding too, fortunately what I have purchased from there has always been the perfect fit for my vehicle so I've never had to call in about an order. Look no further, Automotive Superstore is what everyone needs. Again, I highly recommend them.”

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Posted 1 year ago

Automotive Superstore is rated 4.4 based on 3,612 reviews