Automotive Superstore Reviews

Name: Automotive Superstore
Address: 3, Packard Avenue, Castle Hill
Rating: 4.36

4.4 Rating 2,155 Reviews

83 %

of reviewers recommend Automotive Superstore

4.4

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Automotive Superstore 5 star review on 2nd September 2025

294

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great . Good price , good postage . All good”

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Posted 2 years ago

“Product was as advertised for competitive price and delivered very quickly.”

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Posted 2 years ago

“Very good quality product and costumer service”

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Posted 2 years ago

“Placed an order on the 31st of January and didn't receive it until 2 weeks later. I paid extra money for VIP postage, and it still took 2 weeks. The product I received was fine, but customer service is terrible.”

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Posted 2 years ago

“Good web site, product range and price. Quick processing and delivery of my order.”

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Posted 2 years ago

“Excellent price and service goods arrived on time no problems”

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Posted 2 years ago

“Prompt attention to my quetion. Goods found quickly and sent quickly.thx for your service”

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Posted 2 years ago

“Good quality, great prices, best brands on the market with great customer service. Thank you Tolli.”

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Posted 2 years ago

“Good quality products at a great price. Fast shipping too.”

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Posted 2 years ago

“Always good prices and send orders promptly dispachted,”

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Posted 2 years ago

“Delivery took a little longer than expected but very happy with the products received and the range of offerings on the website.”

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Posted 2 years ago

“Stumbled across AS by accident...had the right item (Penrite Hydraulic Oil 5lt) at the right price including prompt postage and it was still cheaper than buying locally in Tas or anywhere else online”

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Posted 2 years ago

“Website was easy to navigate and I found what I was looking for at the best available price. Delivery was second to none. Thankyou I will be shopping with you again.”

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Posted 2 years ago

“Took 10 days to despatch order. Pricing comparison to competitors doesn’t make it worth it. Would of been easier to go to local parts auto store. Had to chase order on day 10 to get a status of where it was at”

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Posted 2 years ago

“Excellent pricing and very helpful. I have no doubt that I will use this service again. Highly recommend.”

Automotive Superstore 5 star review on 13th February 2023

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Posted 2 years ago

“Good delivery times, large stock and knowledgeable stuff! Very satisfied!”

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Posted 2 years ago

“Very competitive prices good customer service, communication and fast delivery!”

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Posted 2 years ago

“Good service and fast delivery.”

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Posted 2 years ago

“I was disappointed with the purchase. 1. If I chose pick up in store for the said item, it stated 3 days i.e. 24/1/2023. OK great, ergo a fair assumption is that a delivered item should not take too long. 2. The reality was a delivered item took 8/2/2023 to get delivered. 3. The website states dispatch or collect 3-5 days. This is very inaccurate. The reason I'm disappointed is that the back end system does not know about your supply issues. I had get a chat going to find out. Even more so, I was expecting to take this with me interstate. This review is not so much about Automotive Superstore but rather the information being represented. In addition to this the expectation of a a specific time frame. If this can be resolved then you'll get 5 stars.”

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Posted 2 years ago

“Actually using Superstore website is great, however what I find frustrating when purchasing online in Australia and it certainly no fault of AS is how long the postage takes. 21 days from the purchase date to the receiving date is unacceptable. Australia post is not doing Aussie businesses any favours. As an example I ordered a part from the UK that wasn't available at the AS store it arrived in 6 days. If I had known my order was going to take 21 days with AS I would have ordered them from the UK.”

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Posted 2 years ago

Automotive Superstore is rated 4.4 based on 2,155 reviews