Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,908 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

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Metrics

4.5

Based on 8,908 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to follow instructions.”

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Posted 3 years ago

Hi, Thanks for taking the time to leave a review. We are pleased that you found the instructions easy to follow. Thanks Annabel

Posted 3 years ago

“Insurance renewal reminder and quote received with plenty of advance notice, fair renewal terms, easy to confirm and pay on line, new documents efficiently sent out. It's what you want but don't always get...”

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Posted 3 years ago

Hi, Thanks for taking the time to share a review. We are pleased that you are happy with the renewal of you policy with us. Thanks Annabel

Posted 3 years ago

“Very efficiently renewed”

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Posted 3 years ago

Hi, Thanks for taking the time to write a review. We are pleased you found our renewal process efficient. Thanks Annabel

Posted 3 years ago

“Completed the quote within 5 minutes, the policy was clear and concise, with clear explanations.”

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Posted 3 years ago

Hi, Thanks for taking the time to leave a review. We are pleased you found the information clear & concise. Thanks Annabel

Posted 3 years ago

“Very easy to follow instructions.”

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Posted 3 years ago

Hi, Thanks for taking the time to share your review with us. We are pleased you found the instructions easy to follow. Thanks Annabel

Posted 3 years ago

“The call handler provided good and clear explanations to any queries about the policy and further information of potential 'add on's' to the policy. Was happy to reshape the information, or break it down, when I did not understand. Was patient and gave the time that I needed, I did not feel rushed. I felt that any decision I made was my decision and did not feel pressured into making final decisions. They were happy for me to go away, take time and think about it if required. I felt that the policy was good value and met my current needs. I am pleased that a conversation was held rather than on line as I felt that I obtained more in depth information than I would have on line.”

Helpful Report

Posted 3 years ago

Hi Karen, Thank you for taking the time to leave us a great review. We are pleased you had a good experience with us purchasing the policy. Thank you for letting us know! Annabel

Posted 3 years ago

“Easy and quick, much better quote than many other companies, in fact half as much as Saga. pleased.”

Helpful Report

Posted 3 years ago

Hi, Thanks for taking the time to leave a review. We are pleased that you found us easy & quick to deal with. Thanks Annabel

Posted 3 years ago

“Pretty much east to follow directions of web site”

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Posted 3 years ago

Hi, Thank you for letting us know you found the website easy to follow. Kind regards Mollie

Posted 3 years ago

“Not the cheepest but value for money with the cover.”

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Posted 3 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 3 years ago

“very easy to do on line”

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Posted 3 years ago

Hi, Thank you for letting us know you found the process easy to complete. Kind regards Mollie

Posted 3 years ago

“Difficult to read small grey writing on orange back ground,also limited option on the drop down bars”

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Posted 3 years ago

Hi, Thank you for taking the time to review Autonet, we place a great deal of importance on customer feedback. Kind regards Mollie

Posted 3 years ago

“Very quick simple easy to use”

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Posted 3 years ago

Hi, Thank you for taking the time to get in touch, its great to hear you found the process quick and simple to complete. Kind regards Mollie

Posted 3 years ago

“Difficult to read small grey writing on orange back ground,also limited option on the drop down bars”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to review Autonet, we place a great deal of importance on customer feedback. Kind regards Mollie

Posted 3 years ago

“Easy online form”

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Posted 3 years ago

Hi, Thank you for letting us know you found the online form easy to complete. Kind regards Mollie

Posted 3 years ago

“ok application form”

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Posted 3 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 3 years ago

“Easy to use service.”

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Posted 3 years ago

Hi, Thanks for taking the time to share your review with us. We are pleased you found us easy to deal with. Thanks Annabel

Posted 3 years ago

“Very good service great price”

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Posted 3 years ago

Hi Graham, Thanks for taking the time to leave a review. We are pleased you are happy with our price & service. Thanks Annabel

Posted 3 years ago

“Very good thank you”

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Posted 3 years ago

Hi Mohammed, Thanks for taking the time to leave a review. We are pleased that you found everything very good, that's great! Annabel

Posted 3 years ago

“Found it easy straight forward polite would use again and also recommend to any one”

Helpful Report

Posted 3 years ago

Hi, Thank you for the comments, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 3 years ago

“Beware!! If you find yourself having to cancel through no fault of your own.....they will charge you the earth!! £83 to cancel as I had to sell my car. Zero empathy zero customer service skills. Avoid”

Helpful Report

Posted 3 years ago

Hi Lisa, Thanks for taking the time to get in touch. We are sorry to hear you are not happy with the fees for cancelling your policy. We have passed your details to our Customer Service team, who will be in touch. Thanks Annabel

Posted 3 years ago

Autonet Insurance is rated 4.5 based on 8,908 reviews