Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to get a quote and purchase.”

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Posted 5 years ago

Hi, Thanks for taking the time to share a review with us. We are pleased you found the process quick and easy. Thanks Annabel

Posted 5 years ago

“I was very pleased with the help and friendly advice received from the young lady on the phone. Her attituded and manner was very professional. Thank you for sorting out my insurance. My ref.no. 2725562.”

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Posted 5 years ago

Hi Christine, Thanks for taking the time to leave a review. We are pleased you were happy with our team member, thanks for letting us know. Annabel

Posted 5 years ago

“Excellent service !”

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Posted 5 years ago

HI, Thank you for letting us know you were pleased with the service from Autonet. Kind regards Mollie

Posted 5 years ago

“Happy with ins”

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Posted 5 years ago

Hi, Thanks for taking the time to leave a review. We are pleased you are happy with our insurance. Thanks Annabel

Posted 5 years ago

“very easy to set up online”

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Posted 5 years ago

Hi, Thanks for taking the time to share a review. We are pleased you found the online process easy to complete. Thanks for choosing Autonet. Annabel

Posted 5 years ago

“Easy to use site and no problems and competitive price.”

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Posted 5 years ago

Hi, Thanks for taking the time to leave a review. We are pleased that you found our site easy to use and were happy with the price. Thanks Annabel

Posted 5 years ago

“BEWARE. Cancellation fees extremely high! Been with Autonet for 3 years. Cancelled my insurance and got slapped with a £50 cancellation fee plus a £50 broker cancellation fee! Raised complaint, no response in this but now a letter demanding even more money! Beware, cashing in at every point possible! You have been warned....”

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Posted 5 years ago

Hi, Thank you for taking the time to get in touch on reviews.io. We are sorry to hear you aren't happy with our fees. Our complaints team have written to you on the 4th of March, this letter outlines the investigation into your complaint and the outcome. Please let us know if you do not receive this. If you need anything further please feel free to get in touch. Thanks Annabel

Posted 5 years ago

“All quote sites are a pain in the butt. This one is not too bad, apart from optional variants to breakdown and "extra insurances" pretty straight forward.”

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Posted 5 years ago

Hi, Thanks for taking the time to leave a review. We are pleased that you found our website pretty straightforward. Thanks for the feedback in regards to option covers. Thanks Annabel

Posted 5 years ago

“Easy website to use”

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Posted 5 years ago

Hi, Thanks for taking the time to leave a review. We are pleased you found the website easy to use. Thanks Annabel

Posted 5 years ago

“Got the best quote from AutoNet with added bells & Whistles. I did look around but found the AutoNet price increased slightly, with others with each different search. I did have a computer crash through the process though”

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Posted 5 years ago

Hi Paul, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 5 years ago

“The insurance policy takes a long time to arrive, it is not immediate”

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Posted 5 years ago

Hi, Thanks for taking the time to get in touch. We are sorry to hear you haven't received your documents. If you would like to send us some details to ANSocial@autonetinsurance.co.uk including your registration or postcode we can assist you with your documents. Thanks Annabel

Posted 5 years ago

“Very easy to get through”

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Posted 5 years ago

Hi Enid, Thanks for taking the time to leave a review. We are pleased you found it easy to contact us. Thanks Annabel

Posted 5 years ago

“It was fairly quick and easy even for me😂😂👍”

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Posted 5 years ago

Hi Gordon, Thanks for taking the time to leave a review. We are pleased that you found the process quick & easy. Thanks Annabel

Posted 5 years ago

“very happy with the ease of it all”

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Posted 5 years ago

Hi, Thanks for taking the time to leave a review. We are pleased that you found us easy to deal with. Thanks Annabel

Posted 5 years ago

“very quick and good at finding best price”

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Posted 5 years ago

Hi, Thanks for taking the time to leave a review. We are pleased you are happy with the price and our quick service. Thanks Annabel

Posted 5 years ago

“BUYER BEWARE - Took out a policy online but realised it wasn't right. Rang over half an hour later and was asked for my reference number. Person said they had to talk to someone and kept me hanging on the line when they eventually came back they said they would not refund money in full but have to charge an administration fee as they now had entered the details on system. I wondered why I was kept holding for so long? They are brokers and do not offer 14 day change of mind that a regulated insurance company would. DO NOT BUY FROM THEM make sure to deal direct with an insurance company.”

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Posted 5 years ago

Hi, Thanks for taking the time to get in touch. We are sorry to hear about the time it took to deal with your request and that you are unhappy with our fees. We have reviewed your file and can see your details have been passed to our complaint team who will review your complaint. Thanks Annabel

Posted 5 years ago

“Easy to fill out the online form .”

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Posted 5 years ago

Hi, Thanks for taking the time to share your review with us. We are pleased you found the online form easy to complete. Thanks Annabel

Posted 5 years ago

“Insurance something you have to have, glad it was at a good price.”

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Posted 5 years ago

Hi Ian, Thanks for taking the time to leave a review. We are pleased you are happy with our price. Thanks Annabel

Posted 5 years ago

“every thing was done with no problems”

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Posted 5 years ago

Hi Alan, Thanks for taking the time to leave a review. We are pleased that you are happy with our service. Thanks Annabel

Posted 5 years ago

“clear and concise”

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Posted 5 years ago

Hi Anthony, Thanks for taking the time to share your thoughts. We are pleased you found us clear and concise. Thanks Annabel

Posted 5 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews