Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it gave me van insurance at good price”

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Posted 9 years ago

Hi, Thank you for taking the time to review Autonet and let us know that you are pleased with the price. Kind regards Nicola

Posted 9 years ago

“Very quick and efficient”

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Posted 9 years ago

Hi, Thank you for letting us know that you are pleased with the efficient service from Autonet. Kind regards Nicola

Posted 9 years ago

“competitive price and a good pakage”

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Posted 9 years ago

Hi, Thank you for letting us know that you are pleased with the service that you have received from Autonet. Kind regards Nicola

Posted 9 years ago

“I found them to be straight forward and reasonable.”

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Posted 9 years ago

Hi, Thank you very much for letting us know that you were pleased with the service from Autonet. Kind regards Nicola

Posted 9 years ago

“All good for now. Easy application process.”

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Posted 9 years ago

Hi, Thank you for your comments and for letting us know that you found it easy to deal with Autonet. Kind regards Nicola

Posted 9 years ago

“Very high standard service provider, Customer oriented company, good overall, I would recommend to everyone.”

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Posted 9 years ago

Hi Deven, Thank you very much for your recommendation and letting us know that you are pleased with the service from Autonet. Kind regards Nicola

Posted 9 years ago

“PRICE AND EASY OF SITE”

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Posted 9 years ago

Hi, Thank you for taking the time to review Autonet, We are pleased to hear that you were happy with the price and how easy it was to use our site. Kind regards Nicola

Posted 9 years ago

“Great price and easily understood T&Cs”

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Posted 9 years ago

Hi Peter, Thank you very much for letting us know that you are pleased with Autonet. Kind regards Nicola

Posted 9 years ago

“Really good service and great price.”

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Posted 9 years ago

Hi Janette, Thank you for letting us know that you are pleased with the service and price from Autonet. Kind regards Nicola

Posted 9 years ago

“We sourced our home & buildings insurance quotes through independent comparison site 'U switch' two years ago after our premiums had unreasonably increased with no claims having been made. Having researched the options and checking the cover, Autonet provided the most competitive and comparable quote by a considerable margin and signing up was easy, even with the offer of interest free direct debit...no hassle. This year (2016), the renewal had crept up, but was still competitive enough to renew. When it came to renewing, the call centre staff did not deliver their promises to call back in time for me to renew and were not very helpful. However, after directly complaining to a very senior member of Autonet staff that same day, my complaint was dealt with immediately. I received a call also that day and the issue was resolved very effectively and efficiently due to 'the' senior manager sorting out the issue and putting us first. It is down to this senior management positive attitude towards the customer that we consider the issue a one off and remain 'confident' in Autonet and that we are still customers (although have kept senior managers contact details). Although we have not had to make a claim (and hope not to), I would recommend Autonet if you are looking to receive competitive premiums from a broker who deal with reputable, well known insurance providers.”

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Posted 9 years ago

Hi David, Thank you very much for taking the time to get in touch and let us know about your experience with Autonet, I'm pleased to hear that your issue was resolved and that you would recommend Autonet in the future. Kind regards Nicola

Posted 9 years ago

“Good price and cover...........”

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Posted 9 years ago

Hi Kenneth, Thank you very much for letting us know that you are pleased with Autonet. Kind regards Nicola

Posted 9 years ago

“Although all documents were confirmed received by yourselfs I still had emails telling me to act now to avoid cancellation so I though the organisation was poor there but that was all”

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Posted 9 years ago

Hi Shaun, Thank you very much for your comments. Please accept our apologies for any cross over in the documents that you received. Kind regards Nicola

Posted 9 years ago

“Having got my renewal notice I just left it and everything just went through.”

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Posted 9 years ago

Hi Peter, Thank you very much for your comments and letting us know that you were pleased with Autonet. Kind regards Nicola

Posted 9 years ago

“simple and efficient service”

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Posted 9 years ago

Hi, Thank you for letting us know that you were pleased with the efficient service from Autonet. Kind regards Nicola

Posted 9 years ago

“Quick easy and cheapest!!”

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Posted 9 years ago

Hi, Thank you for letting us know that you found it easy to deal with Autonet. Kind regards Nicola

Posted 9 years ago

“BEEN WITH AUTONET A FEW YEARS AND HAVE NEVER HAD ANY ISSUES OR PROBLEMS WITH THEM. A RELIABLE COMPANY.”

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Posted 9 years ago

Hi Angela, Thank you very much for your continued custom. We are pleased to hear that you are happy with the service that you have received. Kind regards Nicola

Posted 9 years ago

“always very helpful team members who seem to know what I need and how to get me the best possible deal.”

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Posted 9 years ago

Dear Mr Markey, Thank you for letting us know that you are happy with the service that you received from the helpful staff members at Autonet. Kind regards Nicola

Posted 9 years ago

“Booked through comparethemarket.com, found it very easy & liked that my car insurance came with motor legal insurance when a lot of others showed this as an extra payment.”

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Posted 9 years ago

Hi Debbie, Thank you for taking the time to get in touch and let us know how easy you found it to deal with Autonet. Kind regards Nicola

Posted 9 years ago

“Joined in May. Straight forward. Not made a claim yet, so can't really comment on service.”

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Posted 9 years ago

Hi Amanda, Thank you for your comments and taking the time to review Autonet. Kind regards Nicola

Posted 9 years ago

“Very pleased with customer service. Always trying to get me the best deal.”

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Posted 9 years ago

Hi Paul, Thank you very much for letting us know that you arew pleased with the customer service from Autonet. Kind regards Nicola

Posted 9 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews