Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, straight forward, not too many details to re-enter on the quote but was a few quid more than last year but the NCD gained is usually lost to inflation :(”

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Posted 6 years ago

Hi Stephen, Thank you for the comments, we are pleased to hear you found the process straightforward. Kind regards Mollie

Posted 6 years ago

“Easy to do brilliant”

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Posted 6 years ago

Hi, Thank you for the comments, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 6 years ago

“Efficient service, would recommend”

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Posted 6 years ago

Hi, Thank you for the recommendation, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“Good value”

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Posted 6 years ago

Hi, Thank you for letting us know that the price was competitive. Kind Regards Carly

Posted 6 years ago

“Easy and quick form to complete.”

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Posted 6 years ago

Hi Tracy, Thank you for your comments and we are pleased to hear that the online application was easy to complete. Kind Regards Carly

Posted 6 years ago

“Hassle free to renew and quick response with documents.”

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Posted 6 years ago

Hi, Thank you for letting us know you found the renewal process hassle free. Kind regards Mollie

Posted 6 years ago

“Easy to follow”

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Posted 6 years ago

Hi, Thank you for your comments, we are pleased to hear that you found the process easy to follow. Kind Regards Carly

Posted 6 years ago

“On the whole I am happy with the policy and the way your staff handled my renewal. However, I do have one serious gripe, and this applies to all insurance companies I have dealt with over the years, not only yourselves. Why do you always quote a ridiculously high renewal premium which you then reduce by 25% on a strength of one phone call? How much do you make each year from those who are unaware of this? More relevant to yourselves, how much business do you lose each year from those who look at the renewal offer, and immediately go elsewhere. It would be great if you could offer a sensible figure in the first place”

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Posted 6 years ago

Hi Eric, Thank you for your feedback, we do aim to get our customers competitive prices at new business and renewal stage. If you would like us to look into anything further please get in touch via reviewsites@autonetinsurance.co.uk Kind Regards Carly

Posted 6 years ago

“good price and fast to respond”

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Posted 6 years ago

Hi, Thank you for your comments, we are pleased to hear that the price was competitive. Kind Regards Carly

Posted 6 years ago

“Hassle free and competitively priced.”

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Posted 6 years ago

Hi, Thank you for the comments, its great to hear you found the process hassle free. Kind regards Mollie

Posted 6 years ago

“Very competitive prices, clear policy wording.”

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Posted 6 years ago

Hi, Thank you for letting us know that your insurance premium was competitive. Kind Regards Carly

Posted 6 years ago

“Straightforward, no nonsense insurance”

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Posted 6 years ago

Hi Geoff, Thank you for your comments, we are pleased to hear that you found the process straightforward. Kind Regards Carly

Posted 6 years ago

“Really easy renewal process with competitive prices. Great service”

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Posted 6 years ago

Hi Susan, Thank you for your comments, we are pleased to hear that you are happy with the service. Kind Regards Carly

Posted 6 years ago

“Quick and easy to fill in”

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Posted 6 years ago

Hi, Thank you for letting us know that you found the online application easy to fill in. Kind Regards Carly

Posted 6 years ago

“not very good with computers but this was easy to follow.”

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Posted 6 years ago

Hi Mick, Thank you for the comments, we are pleased to hear you found the process easy to follow. Kind regards Mollie

Posted 6 years ago

“Good service and price! (recommended)”

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Posted 6 years ago

Hi, Thank you for the recommendation, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“odd thing to do ,.... writing a review on an internet form... hmmmm.... super”

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Posted 6 years ago

“Easy getting info on phone and internet.Clear and quick.”

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Posted 6 years ago

Hi Jo, Thank you for letting us know you found the process clear and quick. Kind regards Mollie

Posted 6 years ago

“The staff who attended my policy renewal was quite helpful and polite.”

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Posted 6 years ago

Hi, Thank you for letting us know you are pleased with the service from Autonet. Kind regards Mollie

Posted 6 years ago

“A very easy process to follow and offered everything I needed.”

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Posted 6 years ago

Hi Derrick, Thank you for letting us know that you found insuring your vehicle with us easy and that the policy meets your requirements. Kind Regards Carly

Posted 6 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews