Autonet Insurance Reviews

Name: Autonet Insurance
Rating: 4.46

4.5 Rating 8,917 Reviews

90 %

of reviewers recommend Autonet Insurance

Company Reviews

Questions

Metrics

4.5

Based on 8,917 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

08444 930 870

Location:

Nile Street, Stoke on Trent United Kingdom
ST6 2BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Convenient, straightforward and cost effective. I also like the fact that autonet considered personal and business circumstances to offer a better tailored quote.”

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Posted 7 years ago

Hi, Thank you for the comments, we are pleased to hear you found the process straightforward. Kind regards Mollie

Posted 7 years ago

“Both times on the telephone they were very helpful and polite”

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Posted 7 years ago

Hi, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 7 years ago

“Very good value for money. I haven't had to make a claim - hopefully that does not change - but I am very happy with the price and that it includes motor legal cover”

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Posted 7 years ago

Hi Natalie, Thank you for the comments, we are pleased to hear the price was competitive. Kind regards Mollie

Posted 7 years ago

“Covers all my needs and fast service with friendly staff.”

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Posted 7 years ago

Hi, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 7 years ago

“the agent sorted out what I needed to do very professionally and efficiently.”

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Posted 7 years ago

Hi, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 7 years ago

“I have used auto net for both my van and they are excelamt wouldnt us any orher and i recend to my freinds ams family all the time”

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Posted 7 years ago

Hi, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 7 years ago

“Very good company to be with never had any problems I recommend people to try them they won’t be let down”

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Posted 7 years ago

Hi, Thank you for the recommendation, we are pleased to hear you are happy with the service from Autonet.. Kind regards Mollie

Posted 7 years ago

“I found Autonet Ins on line as I was comparing prices. Autonet came out as the best price. Was easy to fill out & was done in minutes. Very satisfied with insurance & the aftercare I have received. Will recommend your company.”

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Posted 7 years ago

Hi, Thank you for the recommendation, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 7 years ago

“They renewed my insurance charging me a higher premium than I was paying previously. I called and cancelled that one, a new one was arranged but I was charged £40 for cancellation after only 3 days of being insured. I think this is a rip off and I am not happy about it especially after giving you custom for a year. I was also left holding for a very long time, at one point I was told to hold but rudely cut off. Awful experience.”

Helpful Report

Posted 7 years ago

Hi Juliet, Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and would like to look into this for you. I have passed your complaint on to our customer service team and someone will be in touch shortly. Kind regards Mollie

Posted 7 years ago

“Very helpful and easy to setup to get covered.”

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Posted 7 years ago

Hi, Thank you for the comments, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 7 years ago

“Cheap enough but Hard to review insurance before you’ve had to make a claim”

Helpful Report

Posted 7 years ago

Hi, Thank you for taking the time to review Autonet. Kind regards Mollie

Posted 7 years ago

“They are a lovely company to deal with and would highly recommend them”

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Posted 7 years ago

Hi Lisa, Thank you for the recommendation, we are pleased to hear you are happy with the service from Autonet. Kind regards Mollie

Posted 7 years ago

“Very easy to insure online, helpful chat line. Thank you”

Helpful Report

Posted 7 years ago

Hi, Thank you for the comments, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 7 years ago

“I been with Autonet Insurance for over 3 years and the service is 5 star. They was found me every year cheapest insurance. Recommended for everyone.”

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Posted 7 years ago

Hi Rima, Thank you for the recommendation, we are pleased to hear you found the price competitive. Kind regards Mollie

Posted 7 years ago

“Good value and easy to deal with. Would recommend to anyone.”

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Posted 7 years ago

Hi Ian, Thank you for the recommendation, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 7 years ago

“I am very pleased with the online application process, so easy. The friendly staff at Autonet were really helpful and answered all my questions”

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Posted 7 years ago

Hi Karen, Thank you for the comments, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 7 years ago

“Good provider and always wanting to help with any issues or amendments. Prices are very fair and renewal quote is always lower than previous year.”

Helpful Report

Posted 7 years ago

Hi, Thank you for the comments, we are pleased to hear you found the process easy to complete. Kind regards Mollie

Posted 7 years ago

“Very difficult to complete what was required by Autonet as they kept chasing me via text and email for information I had already sent multiple times, very annoying.”

Helpful Report

Posted 7 years ago

Hi Kenny, Thank you very much for taking the time to get in touch. We place a great deal of importance on customer satisfaction and would like to look into this for you. I have passed your complaint on to our customer service team and someone will be in touch shortly. Kind regards Mollie

Posted 7 years ago

“It was straightforward and customer service was good”

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Posted 7 years ago

Hi, Thank you for your comments and we are pleased to hear that you are happy with the service from Autonet. Kind Regards Carly

Posted 7 years ago

“Very easy to set up”

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Posted 7 years ago

Hi, Thank you for your comments and we are pleased to hear that the policy was easy to set up. Kind Regards Carly

Posted 7 years ago

Autonet Insurance is rated 4.5 based on 8,917 reviews