“Very good customer service, answered my query for multi car insurance in a way that made it easy for me to understand. Talked through options for me and updated my on line purchase to meet my needs”
“My car was written off in an accident; within an hour my car had been picked up, I was offered transport to family, a hire car was available next day and a fair settlement was reached and paid into my account within 5 days. Polite, helpful, professional and courteous staff handled every detail. Would highly recommend Aviva.”
“Aviva has been great has a car insurer. They got my car fixed after a accident when I reversed in to a post which broke my bumber and tail lamp.. They were very understanding about what happened and got my car fixed within a week.. The repair was fantastic. I didn't lost my no-claims which was Great. I have home insurance with aviva also, this was very good value has I got discount with having my car insurance with them.. I would recommend aviva for both car/home insurance when you need them. Go on give them a try.”
“I was disappointed to leave Aviva. I had multiple products with them and they didn’t try to retain my custom.
That said I was always happy with their customer service and their efficiency.”
“I have recently bought van insurance from Aviva and I am more than happy with their quote I have received. Filling the form out was nice and easy and it took less than 10 minutes to process the whole application. I chose Aviva as even thought it's one of the insurance companies that are more expensive they have provided me with a quote that was around £300 cheaper than any other insurance company.”
“I’ve read a lot of the comments here and everyone uses this to vent when they have something that went against them.
We have house insurance and had a burst pipe in our attic bedroom, this caused flooding on all three floors and extensive damage. I called Ava Iva at 8.00 AM , they took details and assured me we were covered. They asked if I wanted to use their contractor or obtain quotes from the various trades and manage 5he repairs myself. We chose to use theirs and they were exceptional. High quality workman and trades, project managed with timely information and updates.
Really helpful at a difficult time, my first home insurance claim in 25 years thankfully but skilfully dealt with and no quibble or fuss.”
