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B&Q Reviews

2.2 Rating 2,667 Reviews
28 %
of reviewers recommend B&Q
2.2
Based on 2,667 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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About B&Q:

From DIY specialists to builders and beyond visit B&Q for all your home and garden supplies and advice on all the latest design trends. B&Q

Phone:

0845 609 6688

Email:

d.noble@diy.com

Location:

B&Q Customer ServicesCatesby Business ParkWhite Rose Way
Doncaster
DN4 8DG

How long does B&Q take to deliver?
(1 month ago)
B&Q normally delivers within 5 Days.
(1 month ago)
C-

Delivery - Average

55.29%
Industry Average
“ I ordered wheelie bin holders and paid then guy in shop just cancelled as I was expecting delivery and said I cancelled I have a disability which meant I needed this storage out front my house but was ignored by customer service ”
- John mc namara
“ I chose B&Q specifically due to their next day delivery option . ”
- Sam Bowen
“ Notification of item delivered on the 30th April, I never received it, the delivery man could show no proof of delivery, No Photo, his camera broke, I now have the hassle of contacting B&Q and the delivery company, ”
- Anonymous