|
Shipping & Delivery
|
|
|---|---|
|
Delivery Methods
|
Courier, Own Driver
|
|
Average Delivery Time
|
Over 7 Days
|
|
On-time Delivery
|
Greater than
27%
|
|
Accurate And Undamaged Orders
|
Greater than
64%
|
|
Customer Service
|
|
|
Communication Channels
|
Telephone, Email, Live Chat
|
|
Queries Resolved In
|
Over A Week
|
|
Customer Service
|
|
|
Returns & Refunds
|
|
|
Refunds Process
|
Difficult
|
|
Returns Process
|
Could Be Better
|
About B&Q:
From DIY specialists to builders and beyond visit B&Q for all your home and garden supplies and advice on all the latest design trends. B&Q’s website has over 12,000 products that you can buy directly and over 25,000 products you can reserve to collect later. B&Q have a huge range of home and garden ,kitchens, bathrooms, bedrooms, paint, power tools, lighting and many more.
Phone:
0845 609 6688
Email:
d.noble@diy.com
Location:
B&Q Customer ServicesCatesby Business ParkWhite Rose Way
Doncaster
DN4 8DG
