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B&Q Reviews

2.2 Rating 2,661 Reviews
28 %
of reviewers recommend B&Q
2.2
Based on 2,661 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
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About B&Q:

From DIY specialists to builders and beyond visit B&Q for all your home and garden supplies and advice on all the latest design trends. B&Q

Phone:

0845 609 6688

Email:

d.noble@diy.com

Location:

B&Q Customer ServicesCatesby Business ParkWhite Rose Way
Doncaster
DN4 8DG

How does B&Q deliver?
(3 days ago)
B&Q delivers items by Courier.
(3 days ago)
D

Delivery - Average

54.22%
Industry Average
My order 1061174356 has been messed around with repeatedly, with three different delivery dates given and missed.
- Eduardo Pedra
I ordered wheelie bin holders and paid then guy in shop just cancelled as I was expecting delivery and said I cancelled I have a disability which meant I needed this storage out front my house but was ignored by customer service
- John mc namara
I chose B&Q specifically due to their next day delivery option .
- Sam Bowen