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B&Q Reviews

2.2 Rating 2,667 Reviews
28 %
of reviewers recommend B&Q
2.2
Based on 2,667 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 60%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
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About B&Q:

From DIY specialists to builders and beyond visit B&Q for all your home and garden supplies and advice on all the latest design trends. B&Q

Phone:

0845 609 6688

Email:

d.noble@diy.com

Location:

B&Q Customer ServicesCatesby Business ParkWhite Rose Way
Doncaster
DN4 8DG

How does B&Q deliver?
(1 month ago)
B&Q delivers items by Courier.
(1 month ago)
C-

Delivery - Average

55.29%
Industry Average
“ Delivery was quick, 2 days but that was the only positive. ”
- John
“ Warning! Be careful of what products they use with suppliers My recent experience with B&Q, which has been extremely disappointing due to poor communication, delayed delivery, and lack of accountability. ”
- Joseph Elsmore
“ My order 1061174356 has been messed around with repeatedly, with three different delivery dates given and missed. ”
- Eduardo Pedra