B&Q Reviews

2.2 Rating 2,661 Reviews

28 %

of reviewers recommend B&Q

2.2

Based on 2,661 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

About B&Q:

From DIY specialists to builders and beyond visit B&Q for all your home and garden supplies and advice on all the latest design trends. B&Q

Phone:

0845 609 6688

Email:

d.noble@diy.com

Location:

B&Q Customer ServicesCatesby Business ParkWhite Rose Way
Doncaster
DN4 8DG

How do I contact B&Q?

Helpful Report

(3 days ago)

You can contact B&Q by Telephone, Email and Live Chat.

Helpful Report

(3 days ago)

57.94%

Industry Average

“ I ordered wheelie bin holders and paid then guy in shop just cancelled as I was expecting delivery and said I cancelled I have a disability which meant I needed this storage out front my house but was ignored by customer service ”

- John mc namara

“ Contacted B and Q customer services who sent email to verified whose response 2 days later asked us to photograph the missing item! Have asked for a refund and so it is now up to seller to collect boxes and arrange refund. ”

- Anthony

“ If you want to buy furniture and don't mind having it delivered in different pieces on different days and not be able to build it for a week then the service is fine. Trying to track where my deliveries are, and to speak to some through DHL is impossible. ”

- Anonymous

B&Q Reviews

About B&Q:

Phone:

Email:

Location:

Customer Service - Average