B&Q Reviews

2.2 Rating 2,667 Reviews

28 %

of reviewers recommend B&Q

2.2

Based on 2,667 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

About B&Q:

From DIY specialists to builders and beyond visit B&Q for all your home and garden supplies and advice on all the latest design trends. B&Q

Phone:

0845 609 6688

Email:

d.noble@diy.com

Location:

B&Q Customer ServicesCatesby Business ParkWhite Rose Way
Doncaster
DN4 8DG

How do I contact B&Q?

Helpful Report

(1 month ago)

You can contact B&Q by Email, Telephone and Live Chat.

Helpful Report

(1 month ago)

59.05%

Industry Average

“ Extremely disappointed with the service I received from B&Q. ”

- Akeem Abimbola

“ 9 weeks waited for a wrong item to be delivered 9 weeks for delivery of two kitchen cabinet doors, and when they finally arrive, they're completely different from what was ordered! Absolutely useless after sales, asking me to wait another 6 weeks for an exchange. If you prefer a professional service with a quick delivery time, don't bother with B&Q. ”

- Anonymous

“ Item was damaged on arrival so only a couple of hours after delivery I complained to B&Q only to find that I had to deal with Monster Sales direct through B&Qs market place messaging service. ”

- John

B&Q Reviews

About B&Q:

Phone:

Email:

Location:

Customer Service - Average