Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,733 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 6th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I honestly would have more kids just to use Baby Pavilion. They make everything so easy. They remind me when I need to order new supplies. I feel like they’re my own little fairy godparents that check in on me. Uploading my script for my pump was too easy. Everything ships extremely fast! I was late to ordering my pump but it was delivered before I got home from the hospital. 10/10”

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Posted 1 year ago

“Baby Pavillion has been easy to use, not only for getting my pump but also for refills on milk freezer bags. At the beginning of the month they send me a reminder email asking if I would like a refill. All I have to do is select yes, and then the products are delivered to my house within a few days”

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Posted 1 year ago

“I got my electric pump through them and not only was the process easy but they respond to fairly quick to emails as well!”

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Posted 1 year ago

“Very helpful”

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Posted 1 year ago

“Always super quick to respond and helpful. I’ve received all my products super fast! Totally recommend!”

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Posted 1 year ago

“I'm so thankful for them they didn't give up on me getting my doctor's prescription for my pump. I definitely recommend buying your pumps from them.”

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Posted 1 year ago

“Baby Pavilion was easy to work with and very responsive! The customer support is amazing and items shipped very quickly!”

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Posted 1 year ago

“I am so impressed with this company, I received a phone call personally from Randy Paulson (Owner) to help sort out some insurance issues and get me set up with some parts and pieces for my pump. I already Highly Recommend this company. They are so easy to work with and extremely personable. I was beyond impressed.”

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Posted 1 year ago

“The owner Randy called me directly and got me set up with a new Elvie portable pump. I originally ordered the pump from another site but they took awhile to fulfill the order and charged me more. That company also did not ship bags monthly. Randy with Baby Pavillion charged me less for my out of pocket portion (since I wanted a portable pump) and the rest was covered by tricare. 2 days after our initial call the pump came in the mail with storage bags. Happy I will get my monthly bags and additional pumping supplies through them as well. Very great customer service and very quick turn around.”

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Posted 1 year ago

“So thankful for Baby Pavilion! I’m a first-time mom, so I really had no clue what I was doing as far as ordering my pump and supplies. Their website is very user friendly and the customer service people are so helpful! Katie reached out to me regarding my order and made sure I was good to go and even congratulated me on my baby! I also love the reminder emails to order new supplies so I never run completely out.”

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Posted 1 year ago

“Baby Pavilion was so easy to use & get my script approved for a pump through tricare! They shipped fast & sent all the info I would need for future refills! It was a huge bonus to get an extended warranty & free upgrade with the Spectra S1!”

Baby Pavilion 5 star review on 13th January 2024

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Posted 1 year ago

“Second time I’ve used baby pavilion! I love the selection, ease, and the supply reminders. Makes things so easy.”

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Posted 1 year ago

“I chose this company specifically because they offer Kiinde storage bags covered by insurance. The staff is very helpful, and I love the ease of reordering supplies. I definitely recommend ordering your pump and supplies through Baby Pavilion!”

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Posted 1 year ago

“I worked with Baby Pavilion for the bag resupply program in 2020, and they are just as wonderful in 2024 with the whole pump process. A team member emailed me after I filled out the form online; she took care of my prescription and my order was processed the same day. I had my pump in just a few days. Excellent customer. I will highly recommend to all of my friends needing a pump through Tricare.”

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Posted 1 year ago

“Amazing customer service and very fast shipping. Excited to have baby pavilion for my pumping journey over the next couple years.”

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Posted 1 year ago

“Placing a order is very easy, shipping is fast.”

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Posted 1 year ago

“Baby Pavilion made getting a breast pump a BREEZE! Loved the application was less than 5 minutes to fill out and was straight forward. Easy to email the website’s prescription to the hospital and filled out by my midwife, had received my order within 2 weeks of request! The company did an amazing job following up and providing updates every step of the way. Would HIGHLY recommend to other Tricare mommas”

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Posted 1 year ago

“Love Baby Pavilion. Must for military or Tricare. So easy. They email you each month to see what you need, you fill our a few fields and it shows up on your doorstep. Insane easy. No hassle. No one calling. No one bothering you. Just the email reminder that your monthly entitlements are available. Just wonderful. Thank you Baby Pavilion for being so easy, simple, wonderful, hassle free.”

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Posted 1 year ago

“I am very pleased with the service I received through Baby Pavilion. I may be lucky in location of where I live, but it took 2 days for my order to arrive. Email gave clear instructions on what I need to do which made the ordering process very easy. Overall, very good experience and recommend to all mommas to be!”

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Posted 1 year ago

“The delivery was very quick and the website was easy to navigate.”

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Posted 1 year ago

Baby Pavilion is rated 4.9 based on 9,733 reviews