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Baby Pavilion Reviews

4.9 Rating 10,327 Reviews
98 %
of reviewers recommend Baby Pavilion
Read Baby Pavilion Reviews
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Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 17th April 2026
Kaylya-Gay
Baby Pavilion 5 star review on 10th September 2025
Jackylyn
Baby Pavilion 5 star review on 6th September 2025
Kristin
Baby Pavilion 5 star review on 13th May 2025
Lakedra
Baby Pavilion 5 star review on 28th April 2025
Anonymous
Baby Pavilion 5 star review on 23rd April 2025
Anonymous
Baby Pavilion 5 star review on 16th September 2024
Gabrielle
82
Anonymous
Anonymous  // 01/01/2019
Customer service was great and I’m super excited with my breast pump.
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Posted 3 months ago
It was so easy to order from Baby Pavilion! I was not able to upload a picture of my prescription but I sent it via email and my order was fulfilled right away. Within a week my pump and milk bags arrived. They were well packed and in great condition when they arrived!
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Posted 3 months ago
Super easy super quick! They were able to get a prescription for me from my doctor!
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Posted 3 months ago
Very easy process! I submitted my request last in the evening and had my pump delivered to my door within 3-4 days. They reached out to my doctor for the prescription without me having to do anything.
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Posted 3 months ago
Great experience! They made everything so easy from signing up online to excellent customer service that helped me track down an issue getting my prescription from my doctor. And the pump came so quickly! I highly recommend Baby Pavillion to any mom in search of a pump!
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Posted 3 months ago
I ordered my breast pump through Baby Pavilion using my TRICARE insurance, and I truly couldn’t be happier with the experience. They went above and beyond by personally contacting my doctor’s office to obtain my prescription for me, which took so much stress off my plate. Their website was super easy to navigate, and I loved how simple it was to pick out exactly what I wanted. The team was incredibly hands-on, responsive, and fast throughout the entire process. I worked firsthand with Jahnica, and she was absolutely phenomenal. She helped me every step of the way, kept me informed, and made the entire process smooth and stress-free. We did have a small hiccup with FedEx during delivery, but once I reached out, Jahnica and the team handled it immediately and had my breast pump delivered the very next day. Outstanding customer service — 10/10 recommend Baby Pavilion!
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Posted 3 months ago
It was easy and quick! Amazing!
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Posted 3 months ago
Shipping was fast! So glad I went with Baby Pavillion!
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Posted 3 months ago
The process was so quick, easy, and seamless.
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Posted 3 months ago
The process was so easy and fast! Thank you guys!
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Posted 3 months ago
I am due April but I absolutely can’t wait to start using my breast pumps! So far I love what I see!!
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Posted 3 months ago
Very quick replys and quick delivery ❤️
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Posted 3 months ago
This is my 2nd pregnancy working with Baby Pavilion to order and breast pump and other supplies and it has been a fantastic experience again! They were quick to ship my breast pump and I appreciate the monthly reminder emails to order more breastmilk storage bags!
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Posted 3 months ago
Great customer service! Fast Shipping!
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Posted 3 months ago
Ordering my breast pump through Baby Pavilion was the easiest and most seamless process ever!!! All you need is your insurance information, pump prescription, and contact information - then you pick which breast pump and storage bags you want and they do the rest. The morning after I submitted my order I got a text from a Baby Pavilion representative clarifying one part of my prescription from my doctor, and all I had to do was text back to get it sorted out and then they shipped my order within the hour! It arrived to my house less than 48 hours later. Would definitely recommend!!!
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Posted 3 months ago
I haven't had the chance to try the product yet, but I'm looking forward to it. The delivery was very quick, taking only about three days. I received the Elvie Stride and am optimistic about its effectiveness for me.
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Posted 3 months ago
Great company. Great customer service!
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Posted 3 months ago
I seen many moms recommend Baby Pavilion so I decided to take a chance. It was super easy submitting my prescription. The whole process was super simple. Their customer service is exceptional and readily available to assist you with whatever you need help with. I’d reach out and not even an hour later they were there to help. I highly recommend this company. There is already so much to do when having a baby, but they make it a breeze and make it one less thing to worry about.
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Posted 3 months ago
Baby Pavilion was very easy to navigate! They communicated with me as I waited for my amazing breast pump. Highly recommend it💕
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Posted 3 months ago
I love Baby Pavilion. I've used them for two pregnancies now, and they are very communicative and shipping is quick. I also asked an additional question online when I was ordering, and someone called me within the next day or two to answer my question. Great customer service!
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Posted 3 months ago
Baby Pavilion is rated 4.9 based on 10,327 reviews