Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,734 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 6th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company has always been fast and reliable for both of my babies that I had in the past 2 years.”

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Posted 1 year ago

“So easy to use! Great costumer service!”

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Posted 1 year ago

“Very quick response and processing of order”

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Posted 1 year ago

“I love Baby Pavilion!! I used them for my first baby 4 years ago and am using them again. They automatically send your supplies to you and they support is super responsive and helpful. I would recommend Baby Pavilion over any other provider to anyone who has Tricare!”

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Posted 1 year ago

“Amazing customer service!! I couldn’t be happier.”

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Posted 1 year ago

“I’ve used Baby Pavilion for all my breast pump needs over the last 5 years. Every time I order it’s easy. My package ships quickly and with no hassle. The options for items to choose from are great.”

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Posted 1 year ago

“I am so thankful to be offered such a kind and helpful resource as Baby Pavilion. I received my compression socks, support belt, 100 breast milk bags, my breast pump and so many accessories to go with it! Truly unbelievable and very much appreciated. The staff was very helpful and efficient as well!”

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Posted 1 year ago

“Customer service is absolutely amazing. The pump itself works great, handy, compact and easy to carry around. Ease of ordering was fantastic and would 100% recommend Baby Pavilion to others.”

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Posted 1 year ago

“I've used Baby Pavilion for pumping supplies for 2 babies. They are so quick. The forms are simple to fill out. Love the reminders to order replacement parts. Seriously thank you for taking a bit of the stress away.”

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Posted 1 year ago

“Baby pavilion has been so easy. I just ordered my next 100 bags for breast milk and it was so easy and quick.”

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Posted 1 year ago

“Great service, they accommodated me even though I hadn't purchased a pump with them. Also clarified my insurance coverange, Highly recommend.”

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Posted 1 year ago

“I really appreciate the amazing customer service!! They replied so quickly when I had questions, & my pump was shipped to me in less than a week! I even cancelled my order with the other company I had ordered with, especially after I read how long they took to deliver and after hearing about baby pavilion from a friend, I’m so glad that it looks like I made the right decision! Definitely going to recommend them to other friends!”

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Posted 1 year ago

“My husband and I are active duty military and have used Baby Pavillion for years. I was saddened when I thought I could no longer use their service until speaking with Ms. Katie. She made the process very easy and her customer service was the best I've encountered from any company in a long time! This is an amazing company because of staff like her!”

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Posted 1 year ago

“Great and fast service”

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Posted 1 year ago

“I received an email from Debbie at Baby Pavilion soon after submitting the request letting me know my request was received and asked for additional information from my OB provider substantiating my need for a breast pump. As soon as the prescription for a breast pump was submitted, Debbie gave clear instructions on the shipment date. Since I planned on traveling, she accommodated my needs by delaying the shipment so I could be home when the pump was delivered. Baby Pavilion is prompt and reliable. I felt taken care of and already recommended them to my pregnant friends.”

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Posted 1 year ago

“Fast and responsive customer service!”

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Posted 1 year ago

“Absolutely amazing! The response time was very quick and even the delivery was quicker than I thought it would be. Was simple and easy to order, even with tricare. I highly recommend BabyPavilion!”

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Posted 1 year ago

“We have Tricare and everything with Baby Pavilion was so easy. It was wonderful. I also love the monthly reminder emails about asking for more breastmilk bags. Just everything is so easy, and that is a huge perk when you've just had a baby.”

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Posted 1 year ago

“I get emails reminding me to order more supplies and always receive my supplies quickly!”

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Posted 1 year ago

“Happy with how accommodating and responsive customer service is and how quickly orders are processed and as shipped. Not to mention how much they offer!”

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Posted 1 year ago

Baby Pavilion is rated 4.9 based on 9,734 reviews