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Baby Pavilion Reviews

4.9 Rating 9,741 Reviews
98 %
of reviewers recommend Baby Pavilion
Read Baby Pavilion Reviews
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Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

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Baby Pavilion 5 star review on 10th September 2025
Jackylyn
Baby Pavilion 5 star review on 6th September 2025
Kristin
Baby Pavilion 5 star review on 13th May 2025
Lakedra
Baby Pavilion 5 star review on 28th April 2025
Anonymous
Baby Pavilion 5 star review on 23rd April 2025
Anonymous
Baby Pavilion 5 star review on 1st April 2025
Vanessa
Baby Pavilion 5 star review on 11th March 2025
Vanessa
83
Anonymous
Anonymous  // 01/01/2019
Best customer service in the business. Always willing to go out of their way to help and make the experience of ordering better
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Posted 3 years ago
The process was super easy. I love that the prescription you need is on the website all you have to do is print it and have your doctor sign it and then upload and choose the pump you want. Super fast and easy!
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Posted 3 years ago
Love how fast they work!
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Posted 3 years ago
Baby Pavilion reminds me each month to order my milk bags and they make it really easy. Just some basic information and they take care of the rest with my insurance
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Posted 3 years ago
Best and easiest experience I’ve had getting a new breast pump and monthly supplies through insurance! Baby Pavilion made the process so easy and I’ve gotten my orders within a few days each time!
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Posted 3 years ago
Super easy to work with for the initial order (not sure if any additional challenges associated with reordering parts or different types of bags if I want to vary between Medella and Kiinde due to differing needs). Would appreciate a guide on flange sizing and an option to choose different flange sizes.
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Posted 3 years ago
Great customer service and quick shipping every time!
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Posted 3 years ago
This is my second time ordering my breast pump through baby pavilion and i am nothing but satisfied! They are super informative on what your insurance covers and they had my pump at my door within 3 days of ordering it! Love love love.
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Posted 3 years ago
Baby Pavilion is an amazing company! So easy to work with. I filled out the initial intake form and they did all the leg work from contacting my doctors office for me to get the right prescription for a pump, dealing with my insurance, and they’ve sent me a reminder email when it was time to order new supplies. 10/10 recommend.
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Posted 3 years ago
Very helpful customer service. Fast shipping and quick response time!
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Posted 3 years ago
Extremely responsive and efficient. I couldn’t be more pleased with the process from start to finish. Thank you!
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Posted 3 years ago
Excellent customer service and speedy shipping!
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Posted 3 years ago
Love love love baby pavilion. This is the second baby I have used their services for and still highly satisfied and fully recommend. Especially love the email reminders for my breast milk storage bags being an active duty mom of 3 has its challenges. So those reminders check at least on thing off my “to do” PAGE lol
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Posted 3 years ago
Baby pavilion made it so easy to order my breast pump, replacements parts, and bags through my insurance. Would definitely recommend!
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Posted 3 years ago
Customer service was fantastic and I received my pump the next day! I’m very impressed with both the pump and the service!
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Posted 3 years ago
I love the ease of this website. It was easy to say which insurance I'd use and read the different pumps offered by insurance without wasting my time on one's not offered (you can still choose them as an option or read on them) Very clear, and cut to the point. Ordering is a breeze. I ordered on a Thursday and had my pump at my door Saturday. It was quick!!!
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Posted 3 years ago
This was the easiest and fastest way for me to get a breast pump! I received it within 4 days of me submitting my prescription.
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Posted 3 years ago
I loved how easy it was to order, fast shipping and so many supplies! I’m so excited to start using the products!
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Posted 3 years ago
Baby Pavilion was super easy to work with and our pump was delivered the day we got home from the hospital. Very nice product as well.
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Posted 3 years ago
Baby Pavilion is THE BEST! Breastfeeding is hard work but they made it as easy as possible to keep it up. They worked seamlessly with insurance to provide a breast pump of my choosing and sent bags every month for almost a year now. Shipping has always been incredibly fast and the customer service is wonderful. Every new mom should have Baby Pavilion!
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Posted 3 years ago
Baby Pavilion is rated 4.9 based on 9,741 reviews