Baby Pavilion Reviews

Name: Baby Pavilion
Address: 2975 Exon Avenue, Cincinnati, Ohio
Rating: 4.90

4.9 Rating 9,743 Reviews

98 %

of reviewers recommend Baby Pavilion

Visit Website

Phone:

8006167860

Email:

pumpit@babypavilion.com

Location:

2975 Exon Avenue,
Cincinnati
Ohio
45241

Write Your review

Tell us how Baby Pavilion made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Baby Pavilion 5 star review on 10th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Submitting my prescription was super easy! A few friends also used Baby Pavilion to get their pumps, and the process was as easy and painless as they said it was! I received my pump and the Kinde Twist bags by the following week.”

Helpful Report

Posted 3 years ago

“Stacy S was very helpful when my doctor's office needed to refax the breast pump script. She took care of everything and was able to get my bump to me within that week. Great customer service!”

Helpful Report

Posted 3 years ago

“I love how quick the process and shipment was!”

Helpful Report

Posted 3 years ago

“Baby Pavilion is FANTASTIC!! I ordered my pump and replacement parts/bags through them. They make the entire process SO easy and my order shipped so quickly! Their communication is great. I love receiving emails once my order has processed and shipped. Highly recommend!!”

Helpful Report

Posted 3 years ago

“This was the easiest and quickest thing I have ever done! I ordered my pump and received it within under 2 days!! Customer service was extremely helpful with order prices and sent a list of what I could all order.”

Helpful Report

Posted 3 years ago

“Baby pavilion is great! They send a monthly reminder to order parts, shipping is really quick and I’ve not encountered any problems with them. Customer service is pretty responsive too”

Helpful Report

Posted 3 years ago

“Customer service is great and responds in a timely manner. They said it would ship out on Feb 10th, and it shipped out on exactly Feb 10th. It’s one less thing I have to worry about. Thank you!”

Helpful Report

Posted 3 years ago

“The whole process was super easy and the selection is great. I ordered my pump and received it in just a few days, super fast shipping!”

Helpful Report

Posted 3 years ago

“It was so easy to place my order with Baby Pavillion! And I love that they help remind me to reorder supplies when it’s time.”

Helpful Report

Posted 3 years ago

“Love love love Baby Pavilion for all my breast pump needs, and getting a reminder to order more bags each month is great for this tired mama!”

Helpful Report

Posted 3 years ago

“Baby Pavilion was great to work through with my insurance. The order form was quick and easy. They communicated with me about when my order would be shipped and I received the shipping tracker to make sure I knew where it was.”

Helpful Report

Posted 3 years ago

“Great company! Personalized service. Patient reminders for ordering. And timely order delivers. Highly recommend. Third baby and this is the best service experienced.”

Helpful Report

Posted 3 years ago

“You’re staff is amazing. You're customer service snd response time is by far the best I’ve encountered. As a new mom I was unsure what my insurance covered when it comes to equipment, replacement parts, and additional accessories such as milk bags. You’re staff in response to my re-ordering was very polite and professional about informing what I was authorized so that I was not charged additional out of pocket fees.”

Helpful Report

Posted 3 years ago

“This site has been incredibly helpful in obtaining necessary pump supplies. Every transaction has been simple and fast.”

Helpful Report

Posted 3 years ago

“Baby Pavilion was not on my list of preferred suppliers from my base hospital (Tricare). After having a rough time with another provider, Baby Pavilion saved the day. After telling our lactation consultant about our debacle, the previous company is being removed and Baby Pavilion is being added. Thanks again.”

Helpful Report

Posted 3 years ago

“It was such a quick and easy process using Baby Pavilion. They contacted me quickly and my order arrived in the mail only a couple days later!”

Helpful Report

Posted 3 years ago

“Outstanding customer service”

Helpful Report

Posted 3 years ago

“Absolutely love this company!! Being a first time mom and working it’s amazing the care they give!! The reminders that my bags are ready to order is amazing and delivered fast!”

Baby Pavilion 5 star review on 17th February 2022

Helpful Report

Posted 3 years ago

“I was referred by my ob and my personal friends to Baby Pavilion for my PUMP, they had the best service I've dealt with! I was having issues with my insurance and they worked with me and had my order ready to go as soon as the insurance was taken care of! it was shipped the same day and I received it in 2 days ❤”

Helpful Report

Posted 3 years ago

“Quick, easy, thorough - Baby Pavilion is a life saver! They take care of everything, from your insurance company to reminding you to order more supplies. The best!!”

Helpful Report

Posted 3 years ago

Baby Pavilion is rated 4.9 based on 9,743 reviews