Back on Track USA Reviews

Name: Back on Track USA
Address: 350 Circle of Progress Dr, , Pottstown, 350 Circle of Progress Dr, , Pottstown, Pennsylvania
Rating: 4.70

4.7 Rating 931 Reviews

91 %

of reviewers recommend Back on Track USA

4.7

Based on 931 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Back on Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back on Track USA 4 star review on 18th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a fuzzy halter for my pony at the Equine Affair in Springfield, MA, and got the sale price, even though they didn't have any more in stock. They provided me with the sales price & mailed it to me, and it arrived promptly. The halter is super comfortable for the winter weather. I feel cozy sliding it on my pony's face. Please send me any coupons available for the future, thanks!”

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Posted 10 months ago

“Love the product”

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Posted 10 months ago

“I am very pleased with my back on track clothing and accessories. I have horse sheets also. Great products!”

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Posted 10 months ago

We are glad that you are very pleased with our products! Thank you for your feedback! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 10 months ago

“High-quality products and great service!”

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Posted 10 months ago

Thank you for the great review!

Posted 10 months ago

“Great quality products and they help both my horse and myself feel and perform better!”

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Posted 10 months ago

Hi Erin, Thank you for the kind review! It is wonderful to hear how our products help you and your horse perform better! Thank you for sharing! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 10 months ago

“Have 27 y.o. horse with severe DSLD on fores. He was very content to run his herd but obviously walking was becoming too painful. Equioxx was becoming less effective. These boots made a huge improvement in his pain level and has given him a little more time to boss his domain. I leave them on for a couple of weeks at a time before a break. I feel the heat increase when I put my fingers down into the wrap. I’m astonished at their effectiveness.”

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Posted 10 months ago

“My dog loves the Back on Track dog bed! Our other dog likes it to sit in it…will need to order her the same in a larger size.”

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Posted 10 months ago

Hi Nancy, Thank you for your feedback and review of our company! We really appreciate it! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 10 months ago

“I use so many of their products for both me and my horses. Absolutely love them!”

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Posted 10 months ago

Hi Casey, Thank you for your kind words! We are thrilled to hear that you love our products for both you and your horses! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 10 months ago

“Quick delivery. Wish the mini blanket was still available.”

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Posted 10 months ago

Hi Heather, The Therapeutic Mini Blanket is available. Here is the link: https://backontrackusa.com/products/therapeutic-mini-blanket Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 10 months ago

“The saddle pads are great! I have several versions in dressage & all purpose. My horses love them! I got the lightweight puffer jacket. The 2 way zipper (a must have) is lower quality than I would expect. It’s very hard to get it started so this is where the 4 stars came from. They really should be using YKK zippers. I also have the arthritis gloves size XS. I wish they had a XXS true size 6. But I do feel they help even though they aren’t snug. Only had for a week so will see.”

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Posted 10 months ago

“I really like the coat I have for the dogs as it definitely keeps their muscles warm & flexible. But the hock brace, despite the proper fit & positioning, made her Achilles tendon sore.”

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Posted 10 months ago

“Great company committed to quality technology and fabrics!”

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Posted 10 months ago

“Material and design are great, but sizing runs small, which is odd since most back on track blankets run roomy.”

Back on Track USA 4 star review on 4th November 2025

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Posted 10 months ago

“I tried the Maddox Western saddle pad with a sheet underneath it the first day and it seemed to be comfortable for me and my horse. The next day I used it without the sheet. So far so good. My only issue is I would very much like to have a contact number to discuss my purchase of a mesh sheet for my horse for the winter. We have mild winters, usually not colder than low 30s.. sometimes we will have a cold Snapp. I would like to discuss the size, and using the sheet just as a blanket for the winter. I have no way to call and discuss this. these items were recommended by my Animal chiropractor.”

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Posted 10 months ago

“I have pretty severe scoliosis of my spine, the kind that had I been born a few years later would have been recommended for surgery. I have been using Back on Track waist belts for several years. While the belts can't correct a crooked spine like mine, the support that they give is tremendously helpful in enabling me to lead a normal life. The product is highly durable and lasts for years.”

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Posted 10 months ago

“I wish you would venture out on colors like pink. It’s not just hunter/jumper riders that buy from you”

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Posted 10 months ago

Hi Amber, Thank you for your feedback. We will pass on your request to our product team for consideration. Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 10 months ago

“I love Back On Track Products because they help me feel better!”

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Posted 10 months ago

Hi Darlene, Thank you for your kind words. We're glad that you love our products and are happy to hear that they help you feel better! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 10 months ago

“I LOVE all of my Back on Track things, both for me and my horse and dog. This was my first purchase directly through their website and I will definitely order from them directly again. My purchase made it to my door the next day and it was correct. I love my riding pants and the jacket is awesome.”

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Posted 10 months ago

Hi Jennifer, Thank you for your great review! We're happy that you love all things Back on Track not only for yourself but for your horse and dog too! Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 10 months ago

“The products do what they are advertised to do. Effective and comfortable.”

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Posted 10 months ago

Hi Laura, Thank you for the great review! We're glad to hear the products work as expected and are also comfortable. Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 10 months ago

“Fast order processing. Well-made products with no loose threads. Fantastic technology! My hands hurt all the time due to arthritis before I got back on track gloves. They are amazing!”

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Posted 10 months ago

Hi Mercy, Thank you for the great review! We're thrilled to hear that the gloves have made a difference for you! We appreciate you taking the time to provide feedback. Michele S. Customer Service & Sales Support info@backontrackusa.com https://backontrackusa.com

Posted 10 months ago

Back on Track USA is rated 4.7 based on 931 reviews