Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, , Pottstown, Pennsylvania
Rating: 4.69

4.7 Rating 843 Reviews

91 %

of reviewers recommend Back On Track USA

4.7

Based on 843 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 14th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love BOT! Great products and great customer service! Not to mention they don’t mess around with getting you your orders!! My order came within 2 days!!”

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Posted 1 year ago

Awesome! We are glad to hear it! Thank you for the review! Michele S. Customer Service & Sales Support

Posted 1 year ago

“Love Back on Track. I have purchased several knee sleeves for myslf. Helping me stay active.”

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Posted 1 year ago

“Responded quickly, tracked package, sent it quickly!”

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Posted 1 year ago

“Every product I've ordered from Back on Track has been of outstanding quality and has helped relieve pain and promote healing. I highly recommend this company and their products.”

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Posted 1 year ago

“Customer service very helpful in getting should guard exchanged for correct size. Waiting on correct size to come so can't review actual product yet. But will.”

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Posted 1 year ago

“Felt good on my wrist”

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Posted 1 year ago

“Really nice boots.”

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Posted 1 year ago

“Fabulous product! Very. Effective in promoting blood flow.”

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Posted 1 year ago

“Overall love BOT for both myself & my horses.”

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Posted 1 year ago

“Excellent quality and products are true to size. I saw an immediate improvement in my older dog’s mobility using the dog bed liner. I also found it had a bit of a calming effect on my younger dog who tends to have trial arousal. I will certainly order again from this company.”

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Posted 1 year ago

Thank you so much for your kind words! We're thrilled to hear that our products have made a positive impact on both your older and your younger dogs. We truly appreciate your support and look forward to serving you again in the future. Michele S. Customer Service & Sales Support

Posted 1 year ago

“jag älskar back on track har alltid använt de! jag hade problem med ett par av mina benskydd och jag gick svar av kundservice direkt hur bra som helst!”

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Posted 1 year ago

“Very pleased. Website was informative and easy to navigate, sizing charts were accurate, and product shipped and arrived in a timely manner. Thank you!”

Back On Track USA 5 star review on 8th February 2025

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Posted 1 year ago

How adorable! Your pup looks so cozy in the Bark All-Around Dog Coat. And thank you for kind review! Michele S. Customer Service & Sales Support

Posted 1 year ago

“I am writing this review to express my thanks to the Back On Track Team that went out of their way to advise, solve my ordering problem and do it all in an efficient and quick manner. I appreciate their willingness to help, work together and produce an excellent product for a very satisfied customer. Well done!”

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Posted 1 year ago

Thank you for your wonderful review! Back On Track USA is always delighted to assist you.

Posted 1 year ago

“Have not used your product yet. Therefore can't give a review.”

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Posted 1 year ago

“great customer service, immediate shipment and outstanding return policies”

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Posted 1 year ago

Thank you for taking the time to share your positive experience with our company. We greatly appreciate your feedback!

Posted 1 year ago

“By far my favorite company in the business! I purchased Polo Wraps, but all their products are just excelent, and what is even more present is their true intention to be great, as I have made a mistake in my order and the team solved my issue with the utmost respect and integrity. I would get all my gear from them!”

Back On Track USA 5 star review on 3rd February 2025

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Posted 1 year ago

Thank you Yael for your review. As always, we're here and happy to help. Michele S.

Posted 1 year ago

“Not sure what you wantme to say. My reviews are relevant only to the Women's Boxers product.”

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Posted 1 year ago

“Love these coats for my agility dogs!”

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Posted 1 year ago

“Have been wearing back on track support hose for years. The ones order were for husband. I wear a med when you get them in stock will order again”

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Posted 1 year ago

Hi Bobbie, We're delighted to hear that the Physio Nikki Socks have been serving you well over the years! Michele S. Customer Support Back On Track USA

Posted 1 year ago

“Great product. Always quick delivery.”

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Posted 1 year ago

Back On Track USA is rated 4.7 based on 843 reviews