Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, , Pottstown, Pennsylvania
Rating: 4.69

4.7 Rating 793 Reviews

91 %

of reviewers recommend Back On Track USA

4.7

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 19th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High-quality products”

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Posted 2 years ago

“I have the horses sizes and they love it. I bought the smallest size for my pony and although a little too big it gave her some much needed relief in her last week on earth. She very much appreciated it. Hoping to help another soon!”

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Posted 2 years ago

“Quick delivery, excellent product and great price.”

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Posted 2 years ago

“We use the therapeutic mesh sheets, the turnout sheets, and the mesh coolers. All of the horses seem to really like and benefit from the Back On Track products.”

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Posted 2 years ago

“Quick delivery, nice products, exactly what I expected!”

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Posted 2 years ago

“I was very impressed with the quality of product. I ordered online, very easy to navigate, quick response and follow up.”

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Posted 2 years ago

“Back on Track has been a staple in our barn since their beginning! We had one mare that was quite difficult especially when traveling. She was my introduction to the Back on Track products and the effect they have. Rosie sold me on the benefits on BoT. My horses and I own a lot of these products and use them daily!”

Back On Track USA 5 star review on 26th September 2023

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Posted 2 years ago

We're always so happy to hear that our products are helping horses and their humans! Thank you for the great picture of you and your beautiful mare!

Posted 2 years ago

“Great products and fits well Delivery was quick”

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Posted 2 years ago

“I totally believe in and use daily for myself family members and my animals the Back on Track therapeutic products. We have the back brace, neck collar, socks and a dog jacket that keep us all from pain. Highly highly recommend their products!”

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Posted 2 years ago

“I am amazed at how much these products help my horses and I. I have a growing collection and everything fits so well and is well made.”

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Posted 2 years ago

“I’ve been a long time believer in these products; I’ve had several for my horse and dogs.”

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Posted 2 years ago

“Works great!”

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Posted 2 years ago

“Always great products”

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Posted 2 years ago

“I started using back on track for my horse and now I use their human products more! I routinely use their wrist and knee braces for my chronic inflammatory arthritis.”

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Posted 2 years ago

“Love these wraps. Easy to use and great for long trips.”

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Posted 2 years ago

“really satisfied with everything!”

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Posted 2 years ago

“Love all the Back on Track products. I just got the human neck wrap. Used it last night for the first time and I swear my neck was less sore this morning. Their products have made a huge difference for my horses as well.”

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Posted 2 years ago

“Back on Track is very quick on shipping your product.”

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Posted 2 years ago

“I love the BOT products - I have the mesh sheet, saddle pads, splint boots, and now quick wraps. They all hold up really well and look/fit great.”

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Posted 2 years ago

“Great product wi the very fast shipping!”

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Posted 2 years ago

Back On Track USA is rated 4.7 based on 793 reviews