Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.69

4.7 Rating 730 Reviews

91 %

of reviewers recommend Back On Track USA

4.7

Based on 730 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love back on track products. This is my second scarf and I got another shirt because I love wearing them when I feel a little bit sore. It makes everything better.”

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Posted 2 years ago

“Back on Track is wonderful - both their products and their customer service. I have several items for my horses - and they worked so well for them that I bought items for my husband and myself. If I sprain something. . . I put on the Back on Track knee brace - tights - t-shirt - back brace. . . and I heal in half the time.”

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Posted 3 years ago

“Quick, prompt delivery. Easy to use website. Good product.”

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Posted 3 years ago

“Amazing customer service! I will recommend every chance I get!”

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Posted 2 years ago

“I keep coming back to back on track products...especially their socks which give great support and ease my feet and back! I will never need to exercise the money back guarantee provided by back on track!”

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Posted 3 years ago

“Ordering was easy, and my purchase was shipped promptly.”

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Posted 2 years ago

“Size guide was correct. Measured and ordered a size up. Very happy with the helmet.”

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Posted 2 years ago

“Really like BOT products for horse and human. Good quality and it helps.”

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Posted 3 years ago

“I am impressed by the quick and responsive customer service by Back on Track.”

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Posted 2 years ago

“Very responsive, received my order very quickly with no issues”

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Posted 3 years ago

“Great service, shipped and delivered quickly product as described!”

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Posted 3 years ago

“Smooth easy purchase. However, shipping time has a lot of room for improvement.”

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Posted 3 years ago

“Love the Back on Track products! My first one was for my elbow. It healed in two weeks & hasn?t come back. I recently bought the knee & waist. I wear the knee compression to sleep & no longer get the knee pain. I love the waist compression for my lumbar & it fits well under clothes!”

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Posted 2 years ago

“It is a great product. It has helped my horses to stay calm.”

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Posted 2 years ago

“Comfortable fit and gave the wrist the support I needed.”

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Posted 2 years ago

“Smooth transaction. Item as advertised. Delivered promptly.”

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Posted 3 years ago

“Back On Track now has a life long fan. I purchased a Trauma Void helmet but through confusion I never registered the purchase. When I took a bad fall I was unable to send in my replacement policy form. the customer service person was SO accommodating and fair and I was able to buy another helmet through BOT with a credit code. Thank You!!! You are all the BEST! And, the helmet saved my head and maybe my life!”

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Posted 2 years ago

“Love the product and use only BoT for all my horses. The delivery was faster than anticipated!!”

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Posted 3 years ago

“it works! Pain relief for my ankle and knee”

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Posted 2 years ago

“My husband just got aback brace which was too small. You sent him a larger one and told us to donate the first one. Which we did. That was very nice of you. Thank you.”

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Posted 2 years ago

Back On Track USA is rated 4.7 based on 730 reviews