Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, Pottstown, Pennsylvania
Rating: 4.69

4.7 Rating 730 Reviews

91 %

of reviewers recommend Back On Track USA

4.7

Based on 730 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

Visit Website

Back On Track USA 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this company! Finding the wraps and information about them was easy. They came quickly and in perfect condition.”

Helpful Report

Posted 2 years ago

“Love your products”

Helpful Report

Posted 2 years ago

“Really appreciate the quick service and the ability to exchange a product for a different size for no hassle.”

Helpful Report

Posted 2 years ago

“Every product I have bought has been amazing, and BOT always ships out on time.”

Helpful Report

Posted 3 years ago

“Love their entire product line”

Helpful Report

Posted 3 years ago

“Super quick shipping, great customer service, fantastic product!”

Helpful Report

Posted 2 years ago

“This product was delivered n a timely fashion and fits and performs just as well as the original one I bought several jeans ago! Also, thanks for the free grooming towel!”

Helpful Report

Posted 3 years ago

“I love the product and the quick delivery. Most surprising, I was on a business trip in the town the product shipped from, put down 2 day shipping on my order, it arrived the next day~”

Helpful Report

Posted 2 years ago

“I'm a professional horse trainer and we have been using the half pad on all of our horses and they have all improved. It makes the saddle fit better and the areas that aren't muscled as well, it allows the area to build more muscle. This is the best saddle pad we have ever used. I have had good success with many of your products on my horses and on myself.”

Helpful Report

Posted 2 years ago

“I love my new haze collection dressage saddle pad and ear bonnet!! It is beautiful and wonderful quality!! It arrived very quickly! I would love if you created brushing boots to match!!??”

Helpful Report

Posted 3 years ago

“Fantastic service. The front tendon boots I ordered were too small. I was giving a credit and told to donate the ones that didn't fit to someone in need. AMAZING! What an awesome thing to do. The new size I got fits great and I'll continue to keep supporting and using BOT.”

Helpful Report

Posted 2 years ago

“Overnight shipping, high quality products. Everything fit great and the company went above and beyond to help me with my purchase.”

Helpful Report

Posted 2 years ago

“Order arrived quickly!!”

Helpful Report

Posted 3 years ago

“We saw this product at a trade show and couldn't wait to try them on our horse who has been dealing with multiple hoof and fetlock issues. As she is rolling over forward on her fetlock we need to keep a brace on her at all times. We found that by placing the Royal Quick wraps on backward, she not only gets support but gets the therapeutic benefits as well. We use them on both her front legs at night.”

Helpful Report

Posted 2 years ago

“Amazing customer service & very easy return policy for exchanges.”

Helpful Report

Posted 2 years ago

“I really appreciated how easy the return process was when I got the wrong size blanket for my dog.”

Helpful Report

Posted 2 years ago

“We received our order very quickly, and have found the arthritic pain relief to be remarkable already. Reasonable prices and excellent enclosures to understand the products and their origins.”

Helpful Report

Posted 3 years ago

“Thank you for bringing back the old ankle brace Works 100% better”

Helpful Report

Posted 3 years ago

“I have used your product for years. Never have been disappointed? The service is excellent. God bless all of you. Thank you J.M.”

Helpful Report

Posted 2 years ago

“Back on Track never fails to deliver quality products and great customer service. A company that actually cares for horse and rider, can?t believe I only found their products this year.”

Helpful Report

Posted 3 years ago

Back On Track USA is rated 4.7 based on 730 reviews