Back On Track USA Reviews

Name: Back On Track USA
Address: 350 Circle of Progress Dr, , Pottstown, Pennsylvania
Rating: 4.69

4.7 Rating 843 Reviews

91 %

of reviewers recommend Back On Track USA

4.7

Based on 843 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Back On Track USA:

By combining modern textile technology and traditional Chinese medicine, which is supported by scientific studies, Back on Track creates therapeutic products that help horses, dogs, and people achieve a more active and comfortable life.

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Back On Track USA 5 star review on 14th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really satisfied with everything!”

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Posted 2 years ago

“Love all the Back on Track products. I just got the human neck wrap. Used it last night for the first time and I swear my neck was less sore this morning. Their products have made a huge difference for my horses as well.”

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Posted 2 years ago

“Back on Track is very quick on shipping your product.”

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Posted 2 years ago

“I love the BOT products - I have the mesh sheet, saddle pads, splint boots, and now quick wraps. They all hold up really well and look/fit great.”

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Posted 2 years ago

“Great product wi the very fast shipping!”

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Posted 2 years ago

“Fast shipping! Appreciate the email tracking notifications”

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Posted 2 years ago

“Fast shipping, excellent products that live up to their reputation!”

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Posted 2 years ago

“Love all the Back On Track products! They are the best.”

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Posted 2 years ago

“Great products and impeccable service”

Back On Track USA 5 star review on 14th August 2023

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Posted 2 years ago

“The stuff I bought is premium quality. I had a challenge with the wrong size on one of the products. However, this was handled smoothly with no extra cost for me, so thumbs up from me.”

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Posted 2 years ago

“I have many items from back on track and every single one I would buy again and again! Quality is amazing, the difference is unreal! Only thing I’d change is buying them sooner!”

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Posted 2 years ago

Great to hear! We're so glad our products have been beneficial to both you and your mare!

Posted 2 years ago

“Great merchant. Fast shipping.”

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Posted 2 years ago

“Excellent customer service! Great all around products for humans and animals.”

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Posted 2 years ago

“excellent product”

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Posted 2 years ago

“My daughter has always been a horsewoman, so I learned about Back on Track early. She has many horse products and most of the human products, so we are always recommending them to friends. Great company with good service.”

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Posted 2 years ago

“Love the cool on tracks they work great with the summer heat and being outside doing sports in the summer this is exactly what we needed and stay cool. They last for hours and would highly recommend them.”

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Posted 2 years ago

“Absolutely superb customer service team. When USPS delivered my package to the wrong address the BOT team quickly mailed out a replacement and we got it within 2 days. Y’all are amazing!”

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Posted 2 years ago

“Great well-designed, comfortable products for people and animals.”

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Posted 2 years ago

“I find your support personnel very helpful but the website isn’t the most user friendly, such as I have a return code to use but I can’t put more than one in for a transaction so I need to call and place my order via phone. Also, while I appreciate quick shipping the cost for shipping is higher than other companies.”

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Posted 2 years ago

“Love Back on Track! My upper level horse has the sheet, hood, poll cap, exercise boots and ankle boots. A difference is noted when he can’t wear his sheet and poll cap!”

Back On Track USA 5 star review on 22nd June 2023

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Posted 2 years ago

Back On Track USA is rated 4.7 based on 843 reviews