“The follow-up email after months was fantastic. The response was timely with the solution and the process of purchasing the additional equipment set up. Very impressive in our current world.”
“Both Rob and Bryan provided great help over the phone to arrange my order. Both were thorough, knowledgeable and patient. I especially appreciated a business that answers its phone with a human voice.”
“Great customer service. Very knowledgeable and offered great advice on which direction I should go with my purchase to achieve the most fun out of the kit for my kids.”
“We worked with Rob to design a system for our grandchildren and adults. Rob was a wealth of information, technical details, his own experiences, and options. We started out with a big plan that was really not practical. Rob gave us the specs, construction details, and options. We are very pleased and appreciative of the advice and education we received.”
“Company was responsive and delivery was fast and complete. Equipment was excellent quality and easy to set up. Grandkids were thrilled with the ride.”
“I appreciate the vast amounts of quality safety equipment you provide. Unfortunately I’ve purchased pre package kits in the from other companies. None of which provide anything more then spring stop. As a father of four young children I can’t afford risking anything less then what you’ll have provided for us. Thank you from the Quint’s.”
“Walked in right before they closed. They took time to show me all the kits and options. I left with the perfect kit and my kids couldn’t be happier. Highly recommend Backyard Ziplines. Do yourself a favor and don’t buy off Amazon or any cheap online site because it’s “convenient”. Support this great local business that does great quality products.”
“My experience is quite limited. I've placed an order, and the process went well. It was also helpful to see in the product description that a tensioning tool would be recommended. However, nothing's been delivered yet, so I can't comment further. Cheers!”
“COULD DEFINITELY USE A MORE DETAILED INSTRUCTION SHEET
ALSO CAN USE A BACKUP SAFETY WIRE
PRICE POINT WAS PRETTY GOOD, BUT FIGURING OUT HOW TO DO IT RIGHT NEEDS MORE EXPLANATION”
