“Fantastic company and the sales representative is amazing. Great at listening to your needs and interests and matching you up with the perfect setup. He is extremely knowledgeable and passionate about his work. They sell top quality equipment! I would highly recommend this company.”
“Such helpful staff and high quality products. I called the helpline several times over a few weeks w different questions regarding my zip line set up. Staff were always ready to help w patience and knowledge. Thanks for all!”
“Very fast from placing order to delivery was only 3 days! Everything looks good, strong and professional grade. Nothing seems cheap. Instructions seem very well written.”
“Hi There
happy with the prompt delivery of our zip line accessories , however we have ordered additional equipment from a Company Oregan who has charged us only $130 us dollar to freight to Australia, deleivered the same day”
“I asked a number of questions about the brake stop that were answered. Company immediately responds to questions and kept me informed when back ordered parts became available. Excellent follow through.”
“Picking a zipline is like drinking from a fire hose these days it seems! There are SO many options. Having a person on the other end of the phone to answer specific questions, help guide your choices and offer advice is second to none. We've been wanting to install a zipline for over a year, but kept getting confused when we'd begin to look for supplies online. In a matter of minutes and after an awesome free consultation with Backyard Ziplines we purchased all we needed and will have our backyard fun up & running in a matter of days! I wish we'd called sooner! These guys are fantastic!”
“I received an email to complete a review but never received an email with order details or any tracking information. My order still has not arrived and it has been more than 5 business days. But because I checked out as a guest and did not receive an email order confirmation, I have no way to keep track of what’s happening with my order and why it’s late.”
“We have bought from them several times before and everything came in well. Their yellow trolly is so much easier to use than others we have purchased elsewhere..well with the extra few dollars.
Happy repeat customer
Dave”
“Very helpful customer service quickly steered me to the most appropriate kit (Airtime) for my situation. The kit arrived promptly and was surprisingly simple to install. The components are of very good quality with the trolley in particular being impressively machined. Kids were zipping in short order and the sound of happy screams is constant!”
