Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 8,102 Reviews

85 %

of reviewers recommend Banggood

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Metrics

4.4

Based on 8,102 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 1 star review on 31st October 2025

782

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is always been very helpful and accommodating, and to refund your money is guaranteed thanks bangood keep up the good works.”

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Posted 2 years ago

“Been a banggood customer for years - problems are rare and quickly resolved. Happy to continue to give them my custom”

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Posted 2 years ago

“Usually a smooth ordering experience. Prices fluctuate, but just keep an eye out for a month and you'll find out what the usual price is for an item. Never had an issue with product quality or shipping. I use it regularly.”

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Posted 2 years ago

“good service and order mostly delivered faster than stated”

Banggood 4 star review on 7th February 2023

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Posted 2 years ago

“Everything is fine with the product. But, when sending the package, the sender did not specify my phone number, the package got lost in Lithuania and returned to Banggood. Had to re-order the adapter and again the same thing with the phone instruction. 😒 It's good that I already looked for my parcel myself and indicated my phone number, the parcel with the product appeared at my place. I wanted to order a Banggood mini computer for €600, but I'm afraid to order because it might not reach me either. 🤔”

Banggood 4 star review on 17th January 2023

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Posted 2 years ago

“ottimo sito, prezzi buoni ed assistenza buona”

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Posted 2 years ago

“Prima Ik ben tevreden dank u”

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Posted 2 years ago

“Πολύ καλή εξυπηρέτηση , Οι παραδώσεις των αντικειμένων σχετικά γρήγορες Οι τιμές είναι λίγο ακροβότερες από άλλους”

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Posted 3 years ago

“Precis vad jag behövde, synd att jag inte kunde köpa 3ah batteri till Sverige.”

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Posted 3 years ago

“Fast shipping. Very good packaging! Thanks”

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Posted 3 years ago

“Delivery was slow but they compensate me”

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Posted 3 years ago

“Es fehlt eine deutsche Gebrauchsanweisung.”

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Posted 3 years ago

“non mi è piaciuto di dover lavorare due ore per preparare la jeep prima di darla a mio nipote. Quando arriva bisogna montare i fari il portapacchi smontare il telaio per cablare i fari, poi magari mio nipote i 10 minuti la distrugge, ma questa non è colpa vostra, comunque non è male (il telecomando è fragile) ma sopra tutto ho ordinato e pagato per due pacchi di batterie ma nella confezione ce ne era uno solo”

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Posted 3 years ago

“Szeretek innen rendelni, de általában csak EU raktárból. Sajnos volt mikor pórul jártam a vám-mal.”

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Posted 3 years ago

“me ha venido roto el cargador esperando respuesta para que me envíen uno nuevo”

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Posted 3 years ago

“I am happy with it , it helps me to sit with almost no pain anymore in my left hip while sitting ,there is only one remark it is to short for me as adult , it should be just 5 cm longer on the back or on the front . I try to share a photo of it,it is taken on a normal chair 🪑 i use when is sit in my kitchen .”

Banggood 4 star review on 10th July 2022

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Posted 3 years ago

“Servicio al cliente, no se ha usado. El precio esta bien Plazos de entrega ha sido rapido, devoluciones y reembolsos no se ha usado.”

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Posted 3 years ago

“Good for the money air band very noisy tho”

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Posted 3 years ago

“Two items that I ordered did are not delivered, one lether belt and one toy glider. However in your report are declared as "Delivered"”

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Posted 3 years ago

“Fast delivery, good quality for the price !”

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Posted 3 years ago

Banggood is rated 4.4 based on 8,102 reviews