Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 8,218 Reviews

85 %

of reviewers recommend Banggood

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4.4

Based on 8,218 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

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Banggood 1 star review on 31st October 2025

782

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bei Umtausch oder Ersatz sehr kompliziert”

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Posted 10 hours ago

“Bei Umtausch oder Ersatz sehr kompliziert”

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Posted 10 hours ago

“Banggood sells junk and refuses returns! I ordered a portable monitor in march 2026 and received it from a warehouse in Germany within a few days. Upon opening the shipping envelope, I immediately noticed that the seal on the box was broken. It's therefore very likely a previously returned product. Upon first connecting it, I discovered that the monitor has terrible picture and sound quality. I then requested return information, explaining the reason for the return. After seven days, I received an email stating that my ticket had been closed due to inactivity. Further tickets and complaints followed, and in the end, I was informed that a return would only have been possible if I hadn't opened the packaging! So, I'm stuck with this piece of junk! => I strongly advise against ordering from Banggood.”

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Posted 4 weeks ago

“Der Ladeanschluss der Brille ist defekt.”

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Posted 1 month ago

“Banggood do not publish negative reviews. bought a few products, and all were of poor quality, and not one of them is published. very bad in my opinion.”

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Posted 1 month ago

“I bought a "Adjustable Set Square Scriber Aluminum Alloy Movable Angle Protractor Carpentry Measurement Tool for Angle Finding and Line Scribing". This is supposed to be super accurate. Turns out it is off by 1 degree. Total waste of money.”

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Posted 2 months ago

“I recently purchased an electric bike, but I am experiencing serious technical issues. The digital display lights up but doesn't show any data or function properly. More importantly, the motor suddenly cuts out while I am riding, forcing me to restart the bike. This is extremely dangerous in traffic. How should I proceed to fix this?"”

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Posted 2 months ago

“Do you want to be mocked Do you want to be mocked? THEN Buy from Banggood! I say this with all confidence. For over half a year, I bought a phone that was defective. For FIVE months they kept putting me off and making excuses. Of course they didn't find a solution. After 5 months they said they would refund my money. For a month they've been saying it's my bank's problem. I didn't think something like this would be possible in 2025. It's a joke....”

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Posted 5 months ago

“Ware ist perfekt. Der Paketservice in Deutschland ist unmöglich! Hermes hat eine Woche für die Zustellung benötigt. Ich war immer zuhause, kann das Haus nicht verlassen. Die Angaben der Sendungsverfolgung sind alle gelogen!”

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Posted 5 months ago

“Received with moto off to one side”

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Posted 6 months ago

“ho fatto tutta la trafila: ho ordinato i vari strumenti, che mi servivano del costo di 84 Euro circa. Ho fatto il pagamento, ma alla data di consegna ho ricevuto solo una cosa che non avevo ordinato del valore di qualche centesimo. Non capivo cosa fosse successo, andando sul sito ho capito che il mio ordine era stato scambiato. Non so se qualcuno ha ricevuto la mia merce. Comunque, spero che gli ulteriori ordini che ho fatto arrivino in maniera corretta”

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Posted 6 months ago

“Ich kann Ihnen keine Bewertung abgeben, da ich die Uhr nicht erhalten habe, da sie mir nicht zugestellt wurde!”

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Posted 7 months ago

“Selling item that they dont have Selling item that they dont have. Then they dont allow to cancel order under fake circumstances that package was sent. After providing wrong tracking id of package they started lying that it was sent. They provided another package and according to the DHL, package wasnt sent. They dont want to refund and also they dont want to sent a package. Its frozing the money. Skip this company”

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Posted 7 months ago

“DO NOT WASTE YOUR TIME WITH THIS COMPANY. My son spent £80 of his birthday money on a remote controlled car from this bunch of cowboys. He used it 5 times before something went very obviously wrong with it through no fault of him using it. Sent a complaint asking for a replacement and am now caught in a pointless loop of chatbot responses and no real interest in them replacing or refunding us. I can’t fathom how they have such a high trustpilot score. Again…… DO NOT WASTE YOUR TIME WITH THIS COMPANY.”

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Posted 7 months ago

“Nu ține bateria decât 25/30 km. Eu având 90 kg”

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Posted 7 months ago

“No he podido recibir el artículo ni el reembolso del importe. No está página ni DHL hacen nada por dar solución. Mejor no comprar nada aquí.”

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Posted 8 months ago

“The item was defective on receipt, and Banggood refused to return and refund the item. I will not buy ANYTHING from Banggood again. I will also leave negative reviews everywhere I can, and tell all my friends about my issue.”

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Posted 9 months ago

“ho un ticket aperto irrisolto!!”

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Posted 11 months ago

“the parcel did not arrivel in denmark ?? where i live.”

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Posted 1 year ago

“Bad experiance as i olace an odred for a NINKEAR A 15 PRO laptop. Avoid them”

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Posted 1 year ago

Banggood is rated 4.4 based on 8,218 reviews