Banggood Reviews

Name: Banggood
Rating: 4.37

4.4 Rating 8,108 Reviews

85 %

of reviewers recommend Banggood

Company Reviews

Questions

Metrics

4.4

Based on 8,108 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Banggood 1 star review on 31st October 2025

782

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the service by the robot very complicated, I asked for information about the purchase and I was not able to be satisfied until an email came saying that the procedures are being done there, I was more relaxed, but the product arrived very quickly.”

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Posted 5 years ago

“Chegou rápido, aconselho a comprar mais baterias, ele é bem leve....já caiu, bateu nas paredes e continua intacto. É fácil de usar, da pra usar com app no celular e também com o app que vem no manual pra usar com o controle. Pelo valor... compensa muito.”

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Posted 5 years ago

“Product is good. But supplier has not provided instruction leaflet / booklet”

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Posted 5 years ago

“recibido muy rapido”

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Posted 5 years ago

“Bon produit ,rapide dommage déçu pas la bonne couleur”

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Posted 5 years ago

“El concentrador de oxígeno, equipo de salud, tardo 3 meses en llegar desde estados unidos. El empaque exterior estaba dañado pero gracias al empaque de fábrica el aparato llegó en excelentes condiciones y está funcionando”

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Posted 5 years ago

“3D printer shipped form Spain to Portugal, arrived yearlier than expected. Came with wrong power cable, had a refund for the power cable. Printer works fine but as almost no instructions for use.”

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Posted 5 years ago

“Delivery of product quick. Ordering easy”

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Posted 5 years ago

“Este fue mi primer pedido en Banggood. Realice el pedido el 9/09/2020 y fue enviado el 21/09/2020, casi 2 semanas para realizar el envió, me parece mucho tiempo. Luego que fue enviado mi pedido todo fue mas rápido, llego bien empacado y bien protegido.”

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Posted 5 years ago

“Excellent service, thanks.”

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Posted 5 years ago

“J'ai bien reçu ma commande, comme attendue, merci !”

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Posted 5 years ago

“Todo perfecto”

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Posted 5 years ago

“I liked. Goog price.”

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Posted 5 years ago

“Les Prix. La qualité des produits.”

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Posted 5 years ago

“I was very surprised, in fact, how quickly I received my order, how professional Banggood was, in following it up, advising me of it's being shipped to me and good , overall, value for money, quality of the products, and their wide ranging and genuine descriptions of the merchandise. Will recommend to anyone and buy from Banggod, in the future. Regards : Chris Murray ( Sydney, Australia)”

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Posted 5 years ago

“Everything is O.K.”

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Posted 5 years ago

“The phone seems to be ok , I have had it for about two weeks and its going alright .”

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Posted 5 years ago

“The camera is what I expected to be.”

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Posted 5 years ago

“Super fast delivery.Excellent communication. AAA seller.”

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Posted 5 years ago

“Product is working well, however cabling labels are wrong and product is wrongly assembled installation and user manual deficient, would appreciate a product with smaller histeresis (temp. Difference It switches on and off is 1°)”

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Posted 5 years ago

Banggood is rated 4.4 based on 8,108 reviews