Banners On The Cheap Reviews

Name: Banners On The Cheap
Address: Stonehollow Drive, Austin, Texas
Rating: 4.62

4.6 Rating 159,413 Reviews

93 %

of reviewers recommend Banners On The Cheap

4.6

Based on 159,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

1-877-710-1876

Email:

service@bannersonthecheap.com

Location:

Stonehollow Drive,
Austin
Texas
78758

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Banners On The Cheap 5 star review on 4th May 2025

MR MATTHEW

1543

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived late. No image. Customer service does not pick up phone or reply to email. Very sorry for the service provided”

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Posted 4 years ago

“The website said 55% off but my account was having an issue. They told me to login to the old site as they were having difficulty with the new. When I logged into the old when and completed my order, the discount was only 35%. Not fair.”

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Posted 4 years ago

“I payed for two day shipping for my banner to arrive on an event that was seven days away. The banner arrived 10 days later, three days after my event. The company did say they would refund my shipping fee.”

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Posted 4 years ago

“the letter on the sign were to small”

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Posted 4 years ago

“Very confusing. It says Ships in 24 Hour- RUSH! But I am not sure what day it will arrive. My daughter has graduation Thursday morning-I need the banner by Tuesday(June 9) -in two days but the delivery options are contradictory. I must have the banner ASAP but cannot accept the high delivery charge. Also- I contacted chat but did not get an answer- I called and no answer with the 877 tel. Please contact me- I must know that the banner will arrive in time.”

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Posted 4 years ago

“Hard to navigate the photos on the application”

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Posted 4 years ago

“I read that the shipping is free but is not!”

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Posted 4 years ago

“The proof and the upload looked great but when printed they looked terrible.”

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Posted 4 years ago

“The banners arrived 4 days after the promised delivery date. I paid extra for expedited shipping and did not receive the banners on the promised dste.”

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Posted 4 years ago

“I purchased 1 banner and shipping is $6.99, if I add a second banner the same size, shipping goes up to $18.92 more than double. That's terrible pricing”

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Posted 4 years ago

“Customer service is slow at returning emails about orders.”

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Posted 4 years ago

“asked for pink color and forced red”

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Posted 4 years ago

“Too many extra charges”

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Posted 4 years ago

“I had to be placed on hold even online and dealing with the drag and clip was not simple. The shipping costs were outlandish and the price actually increased within the hour during a power outage. Knowing that so many broken hearted children could not graduate makes this simply another example of price gouging (in PA increasing prices by more than 20% after a state of emergency)”

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Posted 4 years ago

“The products seem good but whoever took the order didn't pay attention I did send a picture of it and still waiting to hear back whether you're going to make good on it or if I'm stuck with this Banner with grommets in it”

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Posted 4 years ago

“Design Tools are very poor. Viewing the banner is very poor.”

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Posted 4 years ago

“One banner looks great, the other came out very granular and poorly done.”

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Posted 4 years ago

“The banners were suppose to have brass grommets and came with zero”

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Posted 4 years ago

“designer format sucks”

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Posted 4 years ago

“The banner was excellent and the website creator was easy to use. However, our organization did not appreciate that communication was not made in a timely manner and the production of our banner was delayed by almost a month. We do not consider 13 days a good response time for a request that was made by the Art Department of your company. Despite your website's promise of a 24 hour turnaround time, 13 DAYS after receiving a request for changes and immediately replying that our banner was fine and could be printed as is, we received an email stating that our order would be re-entering the printing process. That was not acceptable! All of that time, we thought it was in the shipping process and on its way to us. We ordered with plenty of time for our banner to arrive despite the Covid19 shipping delays. But because of someone's inept communication, the banner did not arrive in time for our graduation ceremony and it was a huge disappointment. It was meant to be the background for our Class of 2020 graduates who were already disappointed to have their traditional ceremony cancelled due to this pandemic. We specifically chose your business after researching several others because your website stated that your company was still working. Upon receipt of the last email, we called Customer Service to try and determine what had happened. After hours on hold, we were told that your company would make it up to us by expediting the shipping to overnight and it should arrive by the following Friday. We were still not happy, but thinking that it might arrive in time to at least display on our building as a celebration of our graduates was a compromise that we could live with. However, I am very sad to report that TWO DAYS later, we received an email stating that the banner was ready, but that it was being shipped out via standard shipping, NOT the overnight shipping that had been promised to us. It is unacceptable that a banner ordered on May 6 did not arrive until June 27! I sincerely hope that this review will be on your page as a warning to any person or company who has a deadline for using their banner. This company cannot be trusted to keep the promises of their website or their customer service. Therefore, we cannot recommend anyone using their services.”

Helpful Report

Posted 4 years ago

Banners On The Cheap is rated 4.6 based on 159,413 reviews