Barnie's Coffee & Tea Co. Reviews

Name: Barnie's Coffee & Tea Co.
Rating: 4.78

4.8 Rating 5,474 Reviews

94 %

of reviewers recommend Barnie's Coffee & Tea Co.

4.8

Based on 5,474 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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About Barnie's Coffee & Tea Co.:

Almost four decades later, Barnie's Coffee & Tea has won prizes at international coffee competitions for its flavored and single-origin coffees. But winning gold feels kind of hollow when there's no one to share it with. So we make sure to make the little things count. To make memories for you, with you. We don't play games, we don't do coffee snobbery. We just strive to be as simple, honest and good as a great cup of coffee. Your cup of coffee. Wherever you go, we want to be right there with you.

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Barnie's Coffee & Tea Co. 5 star review on 18th February 2025

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed my order on 11/26/2017. 6:33 pm Received confirmation of order via email.11/29-11:38 am notified order was shipped.11/29-11:44 am notified Ship label was created, ship info was sent to Fed Ex.11/30- 3:29 pm Tracking showed picked up Orlando, FL 6:06 pm - arrived Fed Ex Location Orlando,FL12/1-12:39 am- depart FedEx location,Orlando 12:45 pm - In transit Dunn,NC12/2-2:24 am -departed FedEx location, Hagerstown,MD12/2-11:07 am - arrived Fed Ex, Halethorpe,MD shipped to Dallastown, PA Shipping info sent to US Postal Service 11:59 pm12/3-12:08am - departed Fed E, Halethorpe, MD, 6:02 am - In transit to Red Lion,PA12/3-11:59am - at US Postal Service facility, Red Lion, PAExpected Delivery from 11/30 through 12/1 was 12/7Expected Delivery 12/2- 2:24 am was 12/8Expected Delivery 12/2-11:07 am through 12/3 - 6:02 am was 12/5Expected Delivery 12/3- 11:59 am was 12/4I find shipping should have been much better when having been told it would be Standard Flat Rate (3 to 6 days). The shipment was not picked up until 4 days from when I placed the order and then it was not very good service in shipment. I have decided I will not plan to place any more orders with Barnie's for their products. I hadordered some of this product for gifts and I do not have it for giving as planned. Barnie's ruined their service and reputation when they closed the stores where we could shop and have great personal service. I have found their coffee to be great and will miss being able to enjoy and share it with friends. If they think their choice of shipping FedEx,FedExSmartPost parcel select is a good way to ship they are sadly mistaken. If they are making money by cutting our shipping service it is not going to help them. They would do much better shipping through the US Postal Service. I ship packages to NC from PA regularly and they are delivered within three days of shipping.”

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Posted 7 years ago

“Their recent sale was a deceiving as most of their sales are not offering much. They offered 2 bags basically for the price of 1, with the exception of the red holiday bag, which was uncool, because I ordered 3 regular bags trusting I was getting the 3 extra bags basically free ... the page I ordered from, it showed the white bag & the sale offer on that page ... Instead they sent me just 3 bags of the Red Holiday Bags which is only the bag color being different than the white & charged me regular price. I called & they do not pick up ever & you have to leave a message & they never replied by phone or via email. Not good customer service at all. I would not ever purchase from them again. The coffee is not that Good to be treated this poorly.”

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Posted 7 years ago

“I have purchased this coffee in the past. The bag I received appears to be old and tasteless. Very flat.”

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Posted 7 years ago

“Website will gladly take your money but getting the product is a nightmare. Might as well go to Bernie’s more competent competitors.”

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Posted 7 years ago

“My order shipped on the 4th, and I still have not received it as of today (10/13) very disappointed.”

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Posted 7 years ago

“They offered free transport. I paid the order. They announced that it is necessary to pay it for the transport after a couple of clocks. I was disappointed.”

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Posted 7 years ago

“it took 2 different emails to answer my question re a delayed order and answer was vague”

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Posted 7 years ago

“Horribe advertising. Ordered Holiday coffee and it was supposed to be on sale but they then daid it was only for ground not whole bean. No where did it specify. Then the coffee has a weird aftertaste and almost broke my grinder.”

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Posted 7 years ago

“After I placed an order I called their customer service 3 times and the still have not called me back. Very poor customer service.”

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Posted 7 years ago

“Hard to right a review when the product has NOT been delivered. Customer service said they would look into it & call me back....but no a word has been heard & no effort to compensate for the order or inconvenice!!”

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Posted 7 years ago

“I ordered coffee after receiving a promotional email, but did not get my complete order. I emailed customer service and did not hear back then I called the customer service number and got a recording that asked me to leave my name and number for a call back. Never got a call back. I have ordered from them before without issue but not happy with this last experience.”

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Posted 7 years ago

“good never received coffee and i paid extra for 2 day delivery today is 9/13/2017”

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Posted 7 years ago

“I recently order using an advertised special and the website would not accept the coupon regardless of how many times/ways I put it in. I contacted customer support via email and haven’t heard a word back from anyone. As far as I’m concerned it was false advertising! Barnies owes me half of my money back. The coffee did arrive quickly and packaged well.”

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Posted 7 years ago

“They make the best product but suck at service and marketing. Even though it was the next morning of the sale they still had the sale on the website but it did not work. It took them three days to ship my coffee as well. They would be ask big at they were in the early 90s if they actually knew how to sell their product. Embarrassing”

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Posted 7 years ago

“I used the code which was suppose to give me $1.00 off per selection but when I checked out, the discount was not applied. Also, the website said I was guaranteed delivery BEFORE Christmas... I'm still waiting to receive my order!!!”

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Posted 7 years ago

Barnie's Coffee & Tea Co. is rated 4.8 based on 5,474 reviews