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Barnie's Coffee & Tea Co. Reviews

4.8 Rating 4,998 Reviews

94 %

of reviewers recommend Barnie's Coffee & Tea Co.

Company Reviews

Product Reviews

4.8

Based on 4,998 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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About Barnie's Coffee & Tea Co.:

Almost four decades later, Barnie's Coffee & Tea has won prizes at international coffee competitions for its flavored and single-origin coffees. But winning gold feels kind of hollow when there's no one to share it with. So we make sure to make the little things count. To make memories for you, with you. We don't play games, we don't do coffee snobbery. We just strive to be as simple, honest and good as a great cup of coffee. Your cup of coffee. Wherever you go, we want to be right there with you.

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Barnie's Coffee & Tea Co. 5 star review on 9th March 2024

Barnie's Coffee & Tea Co. 5 star review on 5th February 2024

Barnie's Coffee & Tea Co. 5 star review on 4th January 2024

Barnie's Coffee & Tea Co. 5 star review on 13th July 2023

Barnie's Coffee & Tea Co. 5 star review on 28th June 2023

Barnie's Coffee & Tea Co. 5 star review on 25th March 2023

Barnie's Coffee & Tea Co. 5 star review on 25th March 2023

29

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have never had such poor quality coffee from Barnie’s. All 3 of the bags of White Christmas coffee in my recent order tasted stale and had small, white pieces of something in them. I ended up throwing them out and hope this is not a permanent issue - I hesitate to reorder at this point!”

Posted 2 weeks ago

“Yet to receive product. Your shipping and processing leaves a lot to be desired.”

Posted 3 months ago

“It was not what I expected. I was expecting ground coffee not instant”

Posted 5 months ago

“Way to expensive.”

Posted 10 months ago

“I haven't even received it and now there's a 20% discount? I'm not too pleased.”

Posted 1 year ago

“BUYER BEWARE-New Recipe! Been a SWC fan since living in Orlando in early 00's and since moving, purchase every year as gifts for family, friends, teachers, etc. Just purchased 17 bags of SWC and the beans are no longer covered in the white flavor coating. I thought I just received a bad bag. Called Customer Service today, and they confirmed SWC recipe changed roughly 8 months ago. What a bummer! Brewed my first cup and it has more of a nutty taste, not the sweetness of the original. This change is not clear on Barnie's website and I feel duped. BUYER BEWARE-New Recipe! Been a SWC fan since living in Orlando in early 00's and since moving, purchase every year as gifts for family, friends, teachers, etc. Just purchased 17 bags of SWC and the beans are no longer covered in the white flavor coating. I thought I just received a bad bag. Called Customer Service today, and they confirmed SWC recipe changed roughly 8 months ago. What a bummer! Brewed my first cup and it has more of a nutty taste, not the sweetness of the original. This change is not clear on Barnie's website and I feel duped.”

Posted 1 year ago

“I ordered from the barnie's site---sent a coffee flavor as a gift to someone in another state. Paid the shipping fee. Instead of delivering the coffee to their apartment...they left a note stating my person had to go pick it up. The person WAS home at the time --they work from home. Nobody rang their doorbell. Why charge me a fee if you are not going to deliver it? Did not make a 2nd delivery attempt, nothing. I won't order again. The coffee may be good, but this experience left a bad taste in my mouth. They used UPS. UPS screwed up...and nobody took accountability. Order thru amazon--Amazon has never had issues making a delivery to this address.....”

Posted 1 year ago

“I bought their English Salted Toffee flavored coffee from World Market, and it was absolutely awful. It tastes like they took very old, oxidated coffee and smacked on the flavoring. It tasted so bitter, left a horrible after taste, and even creamer could do nothing to salvage it. These guys know absolutely nothing about making good coffee. Coffee should not be this bitter.”

Posted 1 year ago

“I ordered 12 bags of santas white christmas. I was disappointed it is no longer white. The taste is not the same. How can you continue to call it by swc. I've been drinking swc for over 30 years and now I have to find a new coffee. I wish Barnies would go back. I now have 12 bag s of swc that will last a lifetime. If your line changes PLEASE contact me.”

Posted 1 year ago

“I ordered several bags of coffee that went on further discount 10 days later. I emailed Barnie's and got no reply. I'm done with the company after a couple of decades being a regular customer.”

Posted 1 year ago

“Never ever been so disappointed in my coffee I received. I bought 4 boxes 24 count kcups. The box we opened 22 of them were nit sealed correctly, therefore making the grounds from kcup pod go into our coffee cups. Hence 22 cups of coffee had to be poured out. Sure hope the other 3 boxes aren’t like this…I love my barnie’s coffee.”

Posted 1 year ago

“Placed an order, says it was delivered, we never received it. Multiple calls have gone unanswered to either receive a refund or actually get our order.”

Posted 1 year ago

“I ordered what was supposed to be an acai power bowl. What I received was a half-watery and half-frozen, bland mess. Topped off with a crumbled, stale granola bar, it was not worth the $10.50 I had to pay for it. And, yes, I was fully expected to pay for this rubbish. Also, the server never checked on me. I even motioned to him to come over so I could tell him the food was awful, but, obviously seeing me, he just ignored me! I had to get another server (a very nice girl) to check me out. An all around hideous experience---one I will not let Barnies put me through again. Wish I could give ZERO stars.”

Posted 1 year ago

“I was disappointed with the White Christmas and Caramel something. I remember the Barnie's location at the Altamonte Mall in Altamonte Springs, Florida. A person could taste all the different flavors in the coffee, The coffee that I received, the only thing I could taste was a hint of coconut. In addition, the coffee was so strong, it was bitter. I called Customer Service yesterday, but I never talk to anyone and no one returned my call. I don't think I will be ordering any more coffee from Barnie's.”

Posted 2 years ago

“I placed my first order and it was delivered to the wrong address. I contacted the company immediately, and have subsequently tried to contact them 6 more times via email and phone. Other than initial autogenerated response that they got my message……crickets. Will NEVER order from this company again…..very poor customer service.”

Posted 2 years ago

“I never received what I purchased and left a voicemail at their customer service number without response.”

Posted 2 years ago

“Tastes artificial”

Posted 2 years ago

“Don't waste your time with company. they are not loyal to the customer. I have been customer with them for over 30 years . Over a year ago I started a complaint that they kept pushing to someone else. It NEVER got resolved. I purchaser White Christmas coffee and when I received it, it just tastes like regular coffee. . It's too bad because of this I haven't ordered anything from them since . The coffee they have is great tasting but if you have no customer service then the company has nothing. Too bad since I do miss the great flavor”

Posted 2 years ago

“I sent you a note the day after i received my order. The small box had the same thing that's in the christmas box and it was not what I order.”

Posted 2 years ago

“The last two bags of Santa White coffee I received have not been the same. I had to throw them out. I have been drinking this coffee since 1986 and always enjoyed it. What has changed???”

Posted 2 years ago

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Barnie's Coffee & Tea Co. is rated 4.8 based on 4,998 reviews