Barnie's Coffee & Tea Co. Reviews

Name: Barnie's Coffee & Tea Co.
Rating: 4.79

4.8 Rating 5,643 Reviews

94 %

of reviewers recommend Barnie's Coffee & Tea Co.

4.8

Based on 5,643 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email

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About Barnie's Coffee & Tea Co.:

Almost four decades later, Barnie's Coffee & Tea has won prizes at international coffee competitions for its flavored and single-origin coffees. But winning gold feels kind of hollow when there's no one to share it with. So we make sure to make the little things count. To make memories for you, with you. We don't play games, we don't do coffee snobbery. We just strive to be as simple, honest and good as a great cup of coffee. Your cup of coffee. Wherever you go, we want to be right there with you.

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Barnie's Coffee & Tea Co. 5 star review on 18th February 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called the customer service line to issue a complaint about the peanut butter mocha coffee. I have yet to be called back and I have made four more calls only to get voicemail each and every time. This is not the way to run a business! If a call back is expected a call back should be made. Not anything but dead silence”

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Posted 1 week ago

“I’ve been purchasing coffee from Barnie’s for years and with my resent purchase I bought 3 boxes and I have to say, I’m very disappointed that you changed the flavor profile on the Creme Brulee and kept the same marking, making people believe they were purchasing there old favorite.”

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Posted 1 month ago

“The coffee is what I ordered, but I could’ve gotten it cheaper by ordering through Amazon. I also would not be receiving all the junk mail from Barney’s coffee.”

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Posted 3 months ago

“Peanutbutter mochs was not good”

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Posted 9 months ago

“Love the product but can’t stand how long it takes to get to me after I order it. 2-3 weeks is unacceptable. I finally found an alternative. If you want to do something to improve your shipping time I’ll be glad to order again.”

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Posted 1 year ago

“Apple crisp is flavorless. Disappointed.”

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Posted 1 year ago

“I really thought having my UCF Alumni logo would make the coffee stand out. But instead it has a chalky texture, and tastes like cheap flavorings. Coffee didnt speak to anything phenomenal and I'll besticking with whatever Starbucks beans are on sale. Tried in a kcup, french press, pourover, none were any better than my normal routine.”

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Posted 2 years ago

“This coffee in the 1990s was the best. We live in FL and went to the shops in the malls. Today it is really poor quality and nothing like it used to be. We tried svereal favorites and will not buy again or recommend to anyone. We were planning on trying the plain coffee, but no thanks. Also having roasted our own beans, we know what ground coffee should look like without chaff and no unidentifiable debris. So sad. Oh well I guess once a company sells out and non coffee executives are brought in profit and gimmicks become the focus not quality.”

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Posted 2 years ago

“Weak flavor to coffee. Had to use extra 4 spoonfuls to get beginning of flavor. Also anything with chocolate has a distinct taste-nor pure chocolate. Leaves a strong after tadte-maybe not unpleasant-for sure noticeable and not related to coffee or flavor Won’t purchase again. One flavor is almost so distinctly bad I threw us out”

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Posted 2 years ago

“I was not happy with the coffee beans. I love Christmas Coffee and have been using for years. But now I prefer whole bean and I was very disappointed in their taste. Sorry”

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Posted 2 years ago

“Time 10Am on Sunday 08/20/23 Cinnamon roll was 4.50 and day old!!’ Glo from Ohio”

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Posted 2 years ago

“Beans were very dry and difficult to grind. Not the same quality I have been used to. I ordered 4 bags of the Christmas one”

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Posted 2 years ago

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I want to apologize for your experience. I am CEO of Barnies Coffee Company and take pride in the quality of our coffee. You will be contacted on Monday and we will make this right. rpecora@barniescoffee.com

Posted 2 years ago

“I am a consumer that prefers to be as positive as possible when I do reviews. However, I did not enjoy the coffee that I ordered. I ordered Blueberry cheesecake and Coconut Rum coffee. I am certain that you have a great following of satisfied customers. I will not be a returning customer. I enjoy coffee that is bold and strong. The two coffee flavors I order were not satisfying to me.”

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Posted 2 years ago

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Good morning Robin, We're so sorry to hear that you weren't pleased with our product. At Barnie's customer satisfaction is a top priority! We offer a 30-day guarantee on purchase, and we'd be happy to give you a replacement bag. Please email us at customerservice@barniescoffee.com

Posted 2 years ago

“Been trying to get a coffee cup I purchased replaced….bought two at the time one is perfect the other isn’t No way to contact ANYONE. Very disappointed will not order again”

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Posted 2 years ago

“I ordered two bags. The beans in both were dry and seemed to be old. This is not Barnie's Coffee that we used to love when it was sold in the mall stores. We were very disappointed.”

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Posted 2 years ago

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Good afternoon Debbie, I've looked into your order from our CropEx line and I'm very sorry to hear your dissatisfaction. We'd be happy to assist you further. Feel free to call us at 1-800-284-1416.

Posted 2 years ago

“Used to be my go to but 2 of the 3 flavors I loved have mysteriously disappeared. The coffee still tastes great but between slow shipping and less options it’s really fallen off”

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Posted 2 years ago

$Read Barnie\'s Coffee & Tea Co. Reviews$

Good afternoon Dana, We'd love to look into this further, what flavor are you looking for?

Posted 2 years ago

“Paying $7 for FedEx shipping of orders and waiting two weeks to receive the order is the main reason why I haven't placed orders regularly for the past few years. I do receive the promo emails but they seem to appear after I place an online order. Please note that I received this survey about my recent order and I have not yet received that order per tracking information, I won't for another week.”

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Posted 3 years ago

“I love Santa's White Christmas so I was excited to try the Cool Cafe Blues. Just personally (not a huge coffee flavor fan) I expected to smell and taste the notes listed in it. It smelled and tasted like regular unflavored coffee. I will be giving this away to coffee lovers and just go back to my Santa's White Christmas blend. I'm sure if love coffee flavor it's fine and is Barnie's quality.”

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Posted 3 years ago

“I had ordered 3 bags of White Christmas in March but got 3 bags of plain coffee. I was able to talk to someone and they resent the 3 bags but again I got 3 bags of plain coffee. I've since called, left a message, and emailed but no response at all.”

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Posted 3 years ago

“I’ve purchased your coffee for years because I love the flavor so much, however, I noticed a few years ago you made your bags smaller and still charge the same price. It’s ridiculous and I stopped buying your copies back when you made this change. Instead of reducing the size, why don’t you just increase the price?”

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Posted 3 years ago

Barnie's Coffee & Tea Co. is rated 4.8 based on 5,643 reviews