Barnie's Coffee & Tea Co. Reviews

Name: Barnie's Coffee & Tea Co.
Rating: 4.78

4.8 Rating 5,458 Reviews

94 %

of reviewers recommend Barnie's Coffee & Tea Co.

4.8

Based on 5,458 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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About Barnie's Coffee & Tea Co.:

Almost four decades later, Barnie's Coffee & Tea has won prizes at international coffee competitions for its flavored and single-origin coffees. But winning gold feels kind of hollow when there's no one to share it with. So we make sure to make the little things count. To make memories for you, with you. We don't play games, we don't do coffee snobbery. We just strive to be as simple, honest and good as a great cup of coffee. Your cup of coffee. Wherever you go, we want to be right there with you.

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Barnie's Coffee & Tea Co. 5 star review on 18th February 2025

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Site was ok”

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Posted 7 years ago

“Your coffee is good but it tastes watered down. You need to make it stronger tasting. Not enough rich coffee taste. Sorry!”

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Posted 7 years ago

“Website was very easy to navigate. Got a great deal with free shipping. I chose the overnight shipping which populated as free at checkout. I received an email four days later stating the free shipping was only valid for ground and not valid for the expedited shipping. I was told they would send me some free coffee for the trouble which was only two small samples. They said the free ground shipping was listed on their website but I never saw it. It was probably written in small print. They should have honored the overnight free shipping. Its not my fault the website screwed up! Also package arrived smashed in on one side and dented.”

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Posted 7 years ago

“FedEx Smartpost is not always the faster option. My package bounced around so much. Somehow arrived two days early then told.”

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Posted 7 years ago

“Part of my order was incorrect. I emailed customer service, but never received a response.”

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Posted 7 years ago

“Difficult to navigate to what I want.”

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Posted 7 years ago

“One coffee has been tasted and it's good, it just tears up our coffee grinder. The other coffee I tried to exchange for decaf before it shipped but that didn't seem to pan out.”

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Posted 7 years ago

“I liked it better when you sold full pounds of beans and you could call to order. I used to get 6 pounds of beans a month from you. Now it seams you are mainly into flavored coffee and your prices have really gone up. I ordered the new pistacio flavor and was dissapointed in how long it took for the coffee to get here being only 2 states away. sorry to say that Ive been buying starbucks because its a lot easier to get.”

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Posted 7 years ago

“Barnie's used to occasionally offer free shipping on any order. Never do that now, except for large orders.”

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Posted 7 years ago

“Service was excellent. Quality of coffee is not the same :(”

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Posted 7 years ago

“Was suppose to be 2 day priority shipping but took 6 days which was ok but pleasedon't tell me one thing and do another .”

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Posted 7 years ago

“Other than the little orange/black advertisement that got in the way, everything was readable. Couldn't find a search section for my specific request. You stopped making my favorite coffee,”

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Posted 7 years ago

“I was a little frustrated by the ordering process. I tried to use a 20% discount coupon and it kept saying my order was ineligible for that discount. Not realizing my selection did not apply for the 20% was not clear from the email or website. That's when I reverted to the 15% discount for case orders (not easy to find that but I knew it existed). The free shipping promotion did apply and was easy. The coffee came in a few days.”

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Posted 7 years ago

“I ordered the 6 flavors of Kcups offer and received ground coffee instead. I sent an email and have not received an answer about what I do with this coffee and how I get what I ordered.”

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Posted 7 years ago

“The product is good but the shipping took a long time; per the FedEx website it was in my city at the distribution center left my city and was delivered 5 days later. This is shipping issue is outside of Barnie's control but could be considered when looking at shipping options since freshness is a concern with coffee.”

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Posted 7 years ago

“Expected more flavor and aroma of the flavors I ordered.”

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Posted 7 years ago

“Product came in a strange way shipped Fed ex then transferred to USPS.”

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Posted 7 years ago

“Love their Santa’s White Christmas coffee but their website is just awful. Hard to impossible to use reward points and checkout is often glitchy!”

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Posted 7 years ago

“Confusing”

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Posted 7 years ago

“I tried White Christmas from a drip coffee maker and LOVED it. I have a Keurig so I ordered the K-cups. The flavor isn’t near as strong as the bag coffee. I was disappointed but will not send it back.”

Helpful Report

Posted 7 years ago

Barnie's Coffee & Tea Co. is rated 4.8 based on 5,458 reviews