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Barnie's Coffee & Tea Co. Reviews

4.8 Rating 4,998 Reviews

94 %

of reviewers recommend Barnie's Coffee & Tea Co.

Company Reviews

Product Reviews

4.8

Based on 4,998 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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About Barnie's Coffee & Tea Co.:

Almost four decades later, Barnie's Coffee & Tea has won prizes at international coffee competitions for its flavored and single-origin coffees. But winning gold feels kind of hollow when there's no one to share it with. So we make sure to make the little things count. To make memories for you, with you. We don't play games, we don't do coffee snobbery. We just strive to be as simple, honest and good as a great cup of coffee. Your cup of coffee. Wherever you go, we want to be right there with you.

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Barnie's Coffee & Tea Co. 5 star review on 9th March 2024

Barnie's Coffee & Tea Co. 5 star review on 5th February 2024

Barnie's Coffee & Tea Co. 5 star review on 4th January 2024

Barnie's Coffee & Tea Co. 5 star review on 13th July 2023

Barnie's Coffee & Tea Co. 5 star review on 28th June 2023

Barnie's Coffee & Tea Co. 5 star review on 25th March 2023

Barnie's Coffee & Tea Co. 5 star review on 25th March 2023

29

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I selected the wrong item and contacted customer service right after I placed the order, but I got an automated email and no follow up, and still received the wrong item.”

Posted 6 years ago

“Average. I left a voice mail and wrote an email to customer service and never heard back from them.”

Posted 6 years ago

“I was a little frustrated by the ordering process. I tried to use a 20% discount coupon and it kept saying my order was ineligible for that discount. Not realizing my selection did not apply for the 20% was not clear from the email or website. That's when I reverted to the 15% discount for case orders (not easy to find that but I knew it existed). The free shipping promotion did apply and was easy. The coffee came in a few days.”

Posted 6 years ago

“My only complaint is that Barnies quite making the DECAF Holiday Blend coffee. I believe that most older Americans have reduced or eliminated their caffeine intake. I don't buy as much of it as I used to.”

Posted 6 years ago

“Your coffee is good but it tastes watered down. You need to make it stronger tasting. Not enough rich coffee taste. Sorry!”

Posted 6 years ago

“I ordered an “office” case of coffee. Barnies called to say I couldn’t order a case if I didn’t have a business. I let her know that I was not aware of that specification. She said they would send it this time but in the future if I ordered it that way, my order would be canceled. She was not very friendly about it. I felt like I was being reprimanded. I’ll think twice before from them again. At least the coffee was good.”

Posted 6 years ago

“Other than the little orange/black advertisement that got in the way, everything was readable. Couldn't find a search section for my specific request. You stopped making my favorite coffee,”

Posted 6 years ago

“Love the coffee but takes a long time to ship and longer to receive. Sometimes up to 10 days.”

Posted 6 years ago

“I got a great deal on Santa’s White Christmas Decaf. And I got free shipping! Two 10 oz. bags for $10.00. However, the delivery time was VERY slow. I received an e-mail asking me about my experience before I had the coffee.”

Posted 6 years ago

“Wish there was a way to schedule the order to be delivered at a future date.Took a week for my order to leave the warehouse. Got an email saying my order was shipped with a tracking code a couple days before it even left the warehouse.”

Posted 6 years ago

“Normally, Barnie's is responsive whenever there is a question/problem placing an order. Their was no response after contacting them to correct the order.”

Posted 6 years ago

“Difficult to navigate to what I want.”

Posted 6 years ago

“Packaging was damaged upon receiving”

Posted 6 years ago

“I havent received my coffee yet so , im not sure how to rate you. I ordeted it last weekend .”

Posted 6 years ago

“The website is fine, it is the prices. I can buy the same coffee at Publix for $2.00 less a bag and there's no wait or shipping cost. The only reason I buy now is because they don't have Pecan & Hazelnut...yet, but it's coming. Anyway, Barnie's is by far the best coffee on the market and I have been drinking it and having it in my home for over 14 years. thank you for the great coffee...lower your prices.”

Posted 6 years ago

“You don't offer whole bean white christmas.”

Posted 6 years ago

“I love Barnie's Café Blend coffee, but this last order I received was not packaged right. My boxes were torn and quite a few of the K-Cups were pierced and several were crushed. I threw out more than half of my order and did not take pictures to send back to the company so I didn't receive any replacements.”

Posted 6 years ago

“I love Barnie's Coffee and am so pleased they ship to England - it's like getting a gift from home when it arrives. However, when the international shipping label is filled out incorrectly, I always have to pay custom charges after already spending a fortune on the coffee and shipping to the UK. I order coffee from Honolulu and their coffee arrives without custom charges. I should not have to pay custom charges on coffee for personal consumption - whoever is filling out the form is not doing so correctly. Because of this I may not buy from Barnie's again. Shipping costs to the UK cost as much as, if not more, than the value of the coffee. To add $50 - $60 unnecessary costs on top of this does not enhance our experience. It holds up receipt of the coffee and I find it upsetting to have to pay the additional amount.”

Posted 6 years ago

“Easy to navigate”

Posted 6 years ago

“average”

Posted 6 years ago

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Barnie's Coffee & Tea Co. is rated 4.8 based on 4,998 reviews