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Barrhead Travel Reviews

3.3 Rating 480 Reviews

57 %

of reviewers recommend Barrhead Travel

Company Reviews

3.3

Based on 480 reviews


Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 094 8364

Location:

85 Oswald Street
Glasgow
G1 4PA

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Barrhead Travel 1 star review on 18th April 2022

Barrhead Travel 1 star review on 18th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went on a pilgrimage to Lourdes with Barrhead Travel, Clydebank. This was my fourth time with them. Everything was brilliantly organised from we left Edinburgh. I cannot thank Anthony and Melanie enough for their care and attention throughout our holiday. They were with us the whole week, making sure everyone was happy. The hotel, Astoria Vatican has great staff and great food. I will be back.”

Posted 4 years ago

“used Barrhead travel on many occasions and always found a first class service.”

Posted 4 years ago

“I booked online and it was so easy. I received great email communication from Barrhead Travel and the My Booking portal makes everything simple - from making payments to getting all your travel info. The holiday choice and prices were really good too.”

Posted 4 years ago

“Very happy with service staff very helpful”

Posted 4 years ago

“I never used Barrhead travel before but will be using them again. Delta with Conor who was excellent. Nothing was too much trouble and got us the best price for money deal. We are so happy with it”

Posted 4 years ago

“Craig Cherrie at Cameron Toll total gem. I had no idea where I wanted to go on holiday he was exceptionally patient and looked at lots of holidays for me, I have booked with your company before and he is the reason I go back. This agent deserves a huge pat on the back just wish there were more people like him. As a result of the effort and time Craig gave I booked my holiday with him and going forward will use your company in the future. Thanks Craig for being a star.”

Posted 4 years ago

“We have used Barrhead many times and once again the service was excellent. The gentleman was so helpful and the price excellent.”

Posted 4 years ago

“Have dealt with St James Centre, Edinburgh and now Hanover Street when centre closed for years. Have already booked 2 trips for this year and another for next year. The lady we deal with is 1st class and we can’t speak highly enough about her knowledge/expertise and helpfulness - she is a treasure.”

Posted 4 years ago

“We have spent 8k over last three years . We were considering Cyprus , went to Braehead and after spending time with a junior member of staff a senior cane in , we were sold a deal in Cyprus with a swim up room, my daughter loved it , today an email to say your swim up room is one floor up , Mis sold”

Posted 4 years ago

“Fantastic customer service as always.”

Posted 4 years ago

“Got me. Good holiday at a great price”

Posted 4 years ago

“I've used Barrhead to book 4 holidays now and each time I found the agent was very helpful. In particular Emma in Hamilton, who answered my emails promptly, researching and providing me with several viable alternatives, some insider tips, local knowledge, and other useful information. When our plans had to change she phoned back with suggestions, tweak prices and dates, compare costings by alternative providers, and generally simplified the booking process. She certainly did her very best to tailor the holiday as Barrhead's website states. I was delighted with the friendly and professional service offered and will certainly be back to the Hamilton branch in future.”

Posted 4 years ago

“Zak at St Enoch centre was absolutely brilliant at obtaining the exact holiday we were looking for. Would totally recommend this travel agents to anybody looking for a professional service.”

Posted 4 years ago

“The assistant Barbara was extremely helpful and pleasant. she also helped me a day later to fill in my ESTA.”

Posted 4 years ago

“I have booked a cruise, using Barrhead for the first time after seeing an advert in our local newspaper. Never having booked a holiday by telephone before I was quite nervous. However my contact at Aberdeen was LISA who put me at ease with her very friendly and easy way of communicating, and within minutes the holiday was fixed. The follow up on the internet a few days later was also easy to understand.”

Posted 4 years ago

“We have always booked with barrhead travel at the gyle shopping centre Edinburgh, staff are always very helpful just booked again and a lovely young man arranged my break for me nothing too much trouble and found exactly what I was looking for. Will always book with Barrhead.”

Posted 5 years ago

“I booked at the irvine store and dealt with ross he was really great we were there 2 hours booking us a once in a life time trip to canada and Alaska and poor ross had to book all bits of the trip and marry up dates with the boat he was really great told me step by step what he was doing highly recommend dealing with ross”

Posted 5 years ago

“I found the staff went beyond helpful Pamala helped me get the holiday i was looking for (Cameron Toll ) i will definitely book again with Barrhead Travel.”

Posted 5 years ago

“My wife and myself visited the Newcastle a Eldon Square branch ,our representative was Ged Lewis. We were treated in a very professional manner, without Ged we probably wouldn’t have booked, he really went the extra mile . Thanks a lot”

Posted 5 years ago

“We visited Barrhead Travel at Fort Kinnaird and we spoke to Natasha who was very professional from beginning right to the end. We have never been to a travel agency before we always booked our holiday online but this time we were passing by and thought we would just pop in and see what’s available. Natasha found the right holiday for us and it was more than what we wanted to spend but we still decided to go ahead because Natasha provided outstanding customer service and she worked so hard to fulfill our needs. We will definitely be coming back to see Natasha when we decided to go on holiday again Thanks for all the help!!”

Posted 5 years ago

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Barrhead Travel is rated 3.3 based on 480 reviews