Base London Reviews

Name: Base London
Address: Base London, 4-6 Buckingham Court, Loughton, Essex
Rating: 4.67

4.7 Rating 789 Reviews

92 %

of reviewers recommend Base London

4.7

Based on 789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased a few items of footwear from Base and the sizing and quality have always been perfect. My latest order Kennedy washed loafers , the sizing was incorrect, I ordered a size 8 , they were more like size 9. I returned them and requested size 7 , they fit perfectly and are excellent quality. The returns process was very simple to follow and I shall be ordering from base again in the future.”

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Posted 2 months ago

“Fast service well packaged no problem with the shoes payment fast and secure”

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Posted 2 months ago

“Speedy delivery. Easy refund on one of the pairs that I returned. All in all very pleased and would shop with you again”

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Posted 2 months ago

“very pleased with purchase excelent styling and look great quality and value for money”

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Posted 2 months ago

“So far I’m very happy x”

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Posted 2 months ago

“Excellent quality and value for money”

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Posted 2 months ago

“Great range of quality boots and shoes. Good prices and offers.”

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Posted 2 months ago

“Reasonable price for product, especially with introductory discount. Really easy to order and arrived very quickly and with no issues.”

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Posted 2 months ago

“Prompt delivery with regular updates of progress can reccommend Base London.”

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Posted 2 months ago

“Ein wunderschöner und sehr bequemer Schuh. Tolle Qualität und schnelle Lieferung. A beautiful and very comfortable shoe. Great quality and fast delivery.”

Base London 5 star review on 25th February 2025

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Posted 2 months ago

“Great company, boots not as comfortable as last ones I bought which lasted for ages. Fair play to London Base they have not quibbled about a refund for the ones that were too small and refunded immediately...”

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Posted 2 months ago

“🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻🤙🏻”

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Posted 2 months ago

“Great shoes, really comfortable”

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Posted 2 months ago

“Fast delivery and value for money.”

Base London 5 star review on 22nd February 2025

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Posted 2 months ago

“very prompt delivery ,good packaging and fantastic shoes”

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Posted 2 months ago

“Really soft and comfortable shoes. My husband is very happy! Thank you.”

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Posted 2 months ago

“More impressively was BASE, excellent service immediate response when contacting, plus super quick despatch. Very impressive service, an excellent company to do business with, highly recommended.”

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Posted 2 months ago

“base london not to pricey and very good company will use again never a problem when i've used them a few times thanks base london”

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Posted 2 months ago

“Can’t fault the ordering and delivery but not the quality one expected”

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Posted 3 months ago

“Their shoes are comfortable, durable, and perfect for both formal and casual wear. Customer service is responsive and delivery is quick. I've had a fantastic experience with the brand. Highly recommend to anyone looking for smart and reliable shoes!”

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Posted 3 months ago

Base London is rated 4.7 based on 789 reviews